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Updated: 12 hours 25 min ago

Twitter Chat Reveals – Is headless CMS signaling the end of WCM?

Fri, 2017-04-21 10:22

On April 20, @oraclewebcenter hosted a live Twitter Chat at #contentdgtl. The topic – Is headless CMS signaling the end of WCM?

Decoupled CMS architecture (aka “headless”) is rising in popularity in the development world. This model allows breakthrough user experiences, gives developers great flexibility to innovate, and helps site owners future-proof their builds by allowing them to refresh the design without re-implementing the whole CMS. With all this upside, it’s no wonder this type of build has gained serious traction.

With that in mind, the live Twitter discussion focused on the topic of headless CMS and whether companies need to be thinking about it. The Twitter Chat explored headless CMS vs. WCM and use cases of when it makes sense to use one or the other. Industry thought leaders including Melissa Webster from IDC, Dave Gray from Xplaner.com, numerous partners and more participated in this very engaging discussion. The interaction ranged from the benefits of headless CMS to both the developer and business, to things to watch for with headless CMS and ended with best practice recommendations for content production, management & delivery in a cloud world.

From serious musings to light hearted commentary (including this pic that Tanu Sood shared), the Twitter Chat proved to be a great meeting of minds.

Even if you participated, you may have missed portions of the live discussion so we have curated the chat here; it might be worth going back and following the discussion.

One of my personal favorites was a tweet from Carlos Picazo (@carlines) that said "in a few years, we will have even more connected than today and content is key, Internet of People!"

Catch the recap of the Twitter Chat and while you still can, feel free to search for the complete thread by searching on “#contentdgtl” on Twitter.

Archive: Is headless CMS signaling the end of WCM?

Picture Courtesy: https://t.co/jb7JDERk9i

Live Twitter Chat on Headless CMS – Tomorrow!

Wed, 2017-04-19 09:14

You are invited! Have you heard the term "headless CMS" going around? Decoupled/headless CMS architecture is rising in popularity in the development world and we want to hear from you! If you have something to say about headless CMS or WCM, if you have questions on this topics, if you have experience working with coupled or decoupled CMS or WCM, if you've been following the discussions on this topic or if you are just interested in trying a Twitter Chat out for the first time, we invite you to participate in the live Twitter conversation on "Is headless CMS signaling the end of WCM?" @oraclewebcenter will be kicking off the live Twitter Chat on Thursday, April 20 at 10:00am PT / 1:00pm ET, and we hope to hear from you!

The live Twitter Chat would run about an hour long, and we look to have a meaningful conversation on the topic. So, if you have a Twitter handle, we encourage you to participate in the live discussion. Join or simply follow along using hashtag: #contentdgtl

And, if you have questions in mind, simply send those to us @oraclewebcenter and we will do our best to include or have those addressed by the Digital Experience community.

So, mark your calendar and please join us!

Live Twitter Chat
  • Topic: Is headless CMS signaling the end of WCM? 
  • Date: Thursday, April 20 (tomorrow!)
  • Time: 10:00am PT / 1:00pm ET
  • Hashtag: #contentdgtl
  • Host: @oraclewebcenter
We will archive and post the discussion shortly after the live event. Talk to you soon!

3 Ways to Make Paperwork Less Difficult

Tue, 2017-04-18 06:54

Authored by: Sarah Gabot, Partner Marketing Manager, HelloSign

Let’s face it--paperwork, regardless of whether it’s on paper or in the cloud, is no fun. It still takes time and effort to prepare, and if you’re getting it signed, you’re often sitting waiting for the document to return. 

Believe it or not, you can make the paperwork even simpler with the help of an eSignature tool. 

We’ve listed out three ways you can make paperwork less painful. You can immediately begin applying these to the HelloSign for Oracle Content and Experience Cloud integration today. 

Avoid manually reviewing documents with data validation 
Human error happens. People accidentally input the wrong information or have typos when filling out forms. That’s why HelloSign created data validation

Data validation is a feature that prevents users from entering incorrect information. For example, if you require the user to type in his or her social security number, you know that only nine numbers are acceptable. No letters. Exactly nine numbers. 

Using this feature, when the documents return, there will be fewer errors to comb through and less back and forth between you and the signer. 

Increase signer completion rates with mobile-friendly signing
Nearly everybody has a smartphone these days. Being able to handle tasks on-the-go on a smartphone has become a requirement for most people. Signing documents is no exception. 

HelloSign’s signing experience is mobile-friendly. Instead of having to pinch on a small screen, the signer experience is intuitive with responsive pages. There’s also progress tracking that shows how many total (and remaining) required fields are left. 

A more mobile-friendly experience means that your signers are more inclined to complete the document faster. 

Save time by auto-filling documents. 
For certain documents, there are fields that you, the document preparer, can pre-fill. For example, if you have a templated document like an offer letter, you can pre-fill fields in the document (eg. job title, salary number) in HelloSign for Oracle CEC. 

It’s a quick way for you to prepare standardized documents without having to recreate it every time. 

Try it out yourself! 
See for yourself how you can simplify paperwork flows using Oracle Content and Experience Cloud and HelloSign. To learn how to get started, email our sales team at oracle-sales@hellosign.com or speak to your Oracle Account rep.

Things To Do, Places To Be If Content Is Your Thing

Mon, 2017-04-17 07:27

‘Tis the season to be busy. No, I am not talking about the tax season but we do have a lot of things cooking up on the Content side of the house this spring. You will be hearing a lot about Oracle Cloud solutions for Content and Experience over the next few days and coming weeks.

Here’s a quick snapshot of things to do and places to be, to have the front row seating (so to say, not literally, of course) for all the upcoming activities:

Thursday, April 20
10 a.m. PST / 1 p.m. EST

Live Tweet Chat: Is headless Content Management System signaling the end of Web Content Mgmt?

Follow and participate using #contentdgtl

Don’t sit on the sidelines on this one. Hear what the industry is saying about the direction of content management and participate in the live one hour conversation on twitter. Simply use one of the tweet chat platforms to follow the conversation on #contentdgtl and chime in (more on tweet chat logistics here). Hear and be heard.

Tuesday, April 25th – Thursday, April 27th, Modern Customer Experience Conference, Las Vegas, NV

If you are planning to be in Las Vegas for the Modern CX Conference, don’t miss catching up with our executives, customers and product experts and see our solutions in action! Here are a few sessions featuring customers, industry thought leaders, executives and product experts to keep note of:

  • Customer Experience is the new Battleground: A Customer Panel on Business Transformation [KEY1314]
    Wednesday, Apr 26 | 8:30 a.m. | Mandalay Bay Ballroom
  • Content: The Linchpin for Consistent Experiences in an Omni-channel World [THT1269] 
    Wednesday, Apr 26 | 1:00 p.m. | CX Hub Theater

    Thursday, Apr 27 | 1:00 p.m. | CX Hub Theater
  • Transforming Global Operations for Sales and Marketing: The Atradius Story [BRK1069]
    Wednesday, Apr 26 | 4:00 p.m. | CX Sales Theater 1
  • Drive Omni-channel Content Operations with Oracle Content and Experience Cloud  [THT1327]
    Wednesday, Apr 26 | 6:40 p.m. | Modern Marketing Theater
  • Deliver Rich and Consistent Omni-channel Experiences [BRK1190]
    Thursday, Apr 27 | 2:00 p.m. | Reef A
  • Bring Proven Digital Marketing Strategies to Highly Regulated Industries [BRK1105]
    Thursday, Apr 27 | 3:15 p.m. | Breakers K and L

We will also have “Omni-Channel Content and Experience” kiosks in both CX and Modern Marketing Exhibition areas so do come check out the solutions in action.

Tuesday, May 2nd
10:00 a.m. PDT/ 1:00 p.m. EDT

Live Webcast: Introducing Oracle Content and Experience Cloud

Join Oracle executive, David Le Strat, for a webcast on May 2 at 10am PDT to learn about Oracle Content and Experience Cloud -- a Digital Experience platform that drives omni-channel content management and delivers engaging experiences to your customers, partners, and employees.

Register here:  http://bit.ly/2mILLPi

We will continue to share exciting updates and information in the meantime but do mark your calendars so you can catch and participate in all of the above-mentioned events. You know why it is important for you and I to participate in these? Well, here’s one reason:

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Twitter Chat on Content and Why We Should All Join

Wed, 2017-04-12 08:00

I am in product marketing. Call it professional hazard but my day to day work life involves working with content – producing new content, putting together an outline for an asset in collaboration with sales, product management and business development or building content for an asset, reviewing asset content or sending it for reviews, working with internal marketing teams and external agencies and publishing content, both for internal and external consumption. So, yes, I am clearly interested and invested in making my life easier when it comes to content production and publication.

But over the course of the last couple of years, I found out that it wasn’t just me or the content management team sitting within the IT department that has a stake in content discussions. My peers in web marketing, campaign marketing, field marketing, our friends in sales, application integration or application development are all vested in driving and discussing trends in content management, especially those that impact their means of consumption and delivery of content.

Whether you work in content management, marketing, IT, brand compliance or are simply a consumer of content (aren’t we all?), you should have your voice heard by content management providers and industry thought leaders on what works and what would make your work life significantly easier.

And here’s your opportunity. On Thursday, April 20th at 10 a.m. PST/ 1 p.m. EST, there is a live tweet chat on all things content. I strongly urge you to participate in the live discussion on twitter. Use #contentdgtl to follow the discussion and chime in. Challenge the status quo, get your thoughts heard and participate so that industry people know where the future of content should be headed.

Join the live chat (you can use any of the twitter chat platforms like TweetChat for example) using #contentdgtl and be a part of this important discussion.

I am in. Are you?

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TekStream Guest Post: Using Business Objects With the Oracle Process Cloud Service

Tue, 2017-04-11 16:24
Authored by: Courtney Dooley | Content Developer, TekStream

Imagine you’re outlining an Oracle Process Cloud Application that you need to build. You then realize you need the data that’s entered into your form to be passed to a Process, filtered through a Decision, and used as an input for a REST API call.  That scenario could have you creating a Field, Data object, Decision input object, and a REST API request body.  However, if you start by defining a Business Object that contains all the data you will need for these functions, you may find you only need one.  TekStream recently did a blog post describing how you can keep your data organized within your Process Cloud Application, and shorten the time needed to create and link these objects. Read on to learn how!

Webcast: Introducing Oracle Content and Experience Cloud

Tue, 2017-04-04 08:47
Oracle Live Webcast Introducing Oracle Content and Experience Cloud:

Drive Engagement by Unleashing the Power of Content
; background-repeat: repeat-x;"> Register Now cta-arrow 93% of marketers have siloed teams and technologies by channels Join this webcast to learn about Oracle Content and Experience Cloud -- a Digital Experience platform that drives omni-channel content management and delivers engaging experiences to your customers, partners, and employees. Hear how Oracle Content and Experience Cloud can help you:
  • Easily find, access, use, reuse and collaborate on content anytime, anywhere and on any device
  • Drive consistent, compliant and contextual experiences across multiple channels
  • Centralize content management across digital channels and enterprise applications
Empower your marketing teams to unleash the power of content.

Register today.


Sincerely,
Content and Experience Cloud Team
Introducing Oracle Content and Experience Cloud Webcast slap-hr Offer May 2, 2017
10:00 AM PDT /
01:00 PM EDT
; background-repeat: repeat-x;"> Register Now cta-arrow Featured Speaker slab-hr David Le Strat David Le Strat
Senior Director, Product Management
Oracle
David Le Strat is Senior Director of Product Management for the Digital Experience and Content and Experience Cloud product portfolios at Oracle. In his role, David is responsible for product strategy, definition and delivery and go-to-market.
Stay Connected Facebook Linkedin Twitter Youtube Blog #OracleDX

Enabling the Mobile Workforce with Cloud Content and Experience - Part 6

Mon, 2017-04-03 06:00

By: Mark Paterson, Director, Product Management, Oracle Content and Experience Cloud

Following our discussion on social and mobile collaboration (if you haven't followed the series, here are my previous posts 1, 2, 3, and 5), we now discuss how we can complete the work cycle digitally, using our devices.

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Ever need to get a contract signed quickly? Oracle Content and Experience Cloud makes it easy to request a signature from anywhere.

The Oracle Content and Experience Cloud's Application Integration Framework gives partners an easy way to introduce custom document actions into the service. You’ll find extensions for 2 popular e-signature services, DocuSign (from Redstone) and HelloSign, in the Oracle Cloud Marketplace.

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With the extension in place, all you need to do is browse to the contract you need signed and within the 'Actions' menu you will find custom actions introduced by the e-signature extension. You just tap on the custom action to request signatures.

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You will be redirected to the e-signature service who will fetch the contract you need signed and then let you decide:

  • Who needs to sign?
  • Where they need to sign?
  • Is there a date required, perhaps there are paragraphs that need to be initialed?

Once you have finished preparing the contracting you send it out for signing.

You can easily keep track of the signing status of the contract, A custom tab in the properties page lets you track the signing status and then once the contract is signed a new version with all the signatures gets returned.

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So there you go, even if you are on the go you can get things signed.

Check out our latest HOW TO video to see it in action:

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You can always find Oracle Content and Experience Cloud mobile app in both the AppStore and Google play.

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Hope you’ve enjoyed these tips concerning our mobile apps. Next time will introduce some great new Digital Asset Management features.

Don’t have Oracle Content and Experience Cloud yet? You can start a free trial immediately. Visit https://cloud.oracle.com/content to get started on your free trial today.



Enabling the Mobile Workforce with Cloud Content and Experience - Part 5

Thu, 2017-03-30 11:11

By: Mark Paterson, Director, Product Management, Oracle Content and Experience Cloud

Continuing on our ongoing series on making work life easier for the mobile employees (check out posts 1, 2, 3, 4 in this series), today we will focus on one of the key aspects of effective work - social collaboration.

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Workplace collaboration has become increasingly focused on chat in the past couple of years. A live chat service makes it easy for people to work together.

Oracle Content and Experience Cloud already comes with Oracle Social Network features fully integrated in it so that team members can discuss a topic as a group, have rich conversations about a file, or chat directly amongst themselves right from their mobile devices. So my quick tip on how to use key features of Oracle Content and Experience Cloud’s mobile app to drive effective mobile collaboration this time round is about how super simple it is to message your colleagues using Oracle Documents.

You can tap on conversations in the navigation bar to get a full view of all the different conversations that are going on. It gives you a quick view of everything that is being talked about. They are sorted by last updated so the most recent posts are front and center but you can also sort by unread if you want to make sure you haven’t missed anything.

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Within the conversation view you can see who’s currently active and you have access to all ongoing threads within the conversation. You can reply to an existing thread or post a new message to start a new thread. For private side bar conversation with one of your colleagues, you can simply tap on their avatar to message them directly. You can use the "people list" to track everyone you most often need to communicate with. And, you can send them direct messages or access their profile for more contact information.

If someone messages you directly or flags you in a conversation, you will receive a mobile notification just as if someone had texted you so you can react to important requests in real time, even reply directly from the notification.As I stated earlier, it is super simple, why talk about your content using a separate service when the capability is built right in?

Check out our latest HOW TO video to see it in action:

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You can always find Oracle Content and Experience Cloud mobile app in both the AppStore and Google play.

Hope you’ve enjoyed these tips concerning our mobile apps. I think I will we will discuss going paperless and even more mobile-friendly in the next go round.

Don’t have Oracle Content and Experience Cloud yet? You can start a free trial immediately. Visit https://cloud.oracle.com/content  to get started on your free trial today.

Oracle OpenWorld 2017 - Call for Papers is now Live!

Thu, 2017-03-30 09:23
If you’re an Oracle technology expert, conference attendees want to hear it straight from you. So don’t wait—proposals must be submitted by April 23.

Oracle OpenWorld 2017

Wanted: Outstanding Oracle Experts

The Oracle OpenWorld 2017 Call for Proposals is now open. Attendees at the conference are eager to hear from experts on Oracle business and technology. They’re looking for insights and improvements they can put to use in their own jobs: exciting innovations, strategies to modernize their business, different or easier ways to implement, unique use cases, lessons learned, the best of best practices.

If you’ve got something special to share with other Oracle users and technologists, they want to hear from you, and so do we. Submit your proposal now for this opportunity to present at Oracle OpenWorld, the most important Oracle technology and business conference of the year.

We recommend you take the time to review the General Information, Submission Information, Content Program Policies, and Tips and Guidelines pages before you begin. We look forward to your submissions.

Submit Your Proposal

By submitting a session for consideration, you authorize Oracle to promote, publish, display, and disseminate the content submitted to Oracle, including your name and likeness, for use associated with the Oracle OpenWorld and JavaOne San Francisco 2017 conferences. Press, analysts, bloggers and social media users may be in attendance at OpenWorld or JavaOne sessions.

Submit Now.

Gartner Peer Insight: Please Write a Review!

Tue, 2017-03-28 08:55

Have you deployed an Oracle solution in the past 2 - 3 years? 

If so, why not share your experience and knowledge with others and write a review!

Did you know B2B technology purchase decisions are highly influenced by peers? 

  • In fact, peer input was ranked #1 when making a technology purchase decision by 85% of the respondents to an independent study.
  • By sharing your experience with Oracle products and services, not only can you provide valuable feedback to us, you can also help your peers in their technology decisions. 
So please go to the website below and write a review.  Thank you.

Live Twitter Chat on Headless CMS – Mark Your Calendar!

Mon, 2017-03-27 10:29

You are invited! Have you heard the term "headless CMS" going around? Decoupled CMS architecture (aka “headless”) is rising in popularity in the development world and we want to hear from you! If you have something to say about headless CMS or WCM, if you have questions on this topic, if you have experience working with coupled or decoupled CMS or WCM, if you've been following the discussions on this topic or if you are just interested in trying a Twitter Chat out for the first time, we invite you to participate in the live Twitter conversation on "Is headless CMS signaling the end of WCM?" @oraclewebcenter will be kicking off the live Twitter Chat on Thursday, April 20 at 10:00am PT / 1:00pm ET, and we hope to hear from you!

The live Twitter Chat would run about an hour long, and we look to have a meaningful conversation on the topic. So, if you have a Twitter handle, we encourage you to participate in the live discussion. Join or simply follow along!

And, if you have questions in mind you’d like to discuss, simply send those to us @oraclewebcenter and we will do our best to include or have those addressed by the Digital Experience community.

So, mark your calendar:

Live Twitter Chat
  • Topic: Is headless CMS signaling the end of WCM? 
  • Date: Thursday, April 20
  • Time: 10:00am PT / 1:00pm ET
  • Host: @oraclewebcenter
We will archive and post the discussion shortly after the live event. We hope you'll join us!

HelloSign for Content and Experience Cloud Streamlines Crucial Document Processes in Educational Institutions

Thu, 2017-03-16 13:12
Authored by: Sarah Gabot, Partner Marketing Manager, HelloSign

It’s no surprise that educational institutions use a lot of paper to keep their systems running smoothly. There are admissions forms, loan documents, grant paperwork, and many other documents that need to be signed regularly. 

Paper is slower to turnaround, and it can be really costly to manage. That’s why the educational institutions are turning to online signing solutions like HelloSign to remove the frustrations and challenges caused by paperwork. 

HelloSign and Content and Experience Cloud brings convenience to the admissions and financial aid process in schools and universities by streamlining the document signing process. Simply upload the document needed to be signed in Content and Experience Cloud, and use the HelloSign integration to request for signature. 

We have educational institutions using HelloSign for:  
  • Admissions
  • Permission Slips
  • Student Loan Documents
  • Financial Aid Documents
  • Procurement
  • Research Grants
The benefits of using eSignatures in education

Faster document turnaround time. 
Many documents requiring signatures in educational institutions have hard deadlines. These deadlines are important for students to be able to get their applications in, research proposals approved, or receive financial aid, among other things. This makes document completion not only important, but crucial for students to achieve their educational goals. 

HelloSign cuts out the manual effort associated with submitting paperwork for students, since they can fly through filling out their documents online. Students will be happier because they can get their paperwork in faster, and administrators will be happy that all their documents are electronically stored in a central location. 

Increased document accuracy. 
Dealing with thousands of students’ paperwork every year can also mean that paperwork sometimes comes back incomplete, illegible, or incorrect. It’s a pain and waste of time for administrators to request changes or corrections on such time sensitive documents. 

HelloSign improves document accuracy with features like data validation. Data validation gives schools the power to proactively protect against signer errors by setting rules for document fields. Offices processing the paperwork will get better, more useful data, and avoid having to sort through inaccurate data.

Improved student experience. 
Filling out paperwork isn’t fun for anyone. Documents get mixed up or even lost, making a stressful experience for students or offices managing the documents. 

Using eSignatures gives students a convenient signing experience when filling out important school-related documents. They can also sign from whatever device is most convenient for them: smartphone, tablet, or computer. When students can sign their documents from anywhere, they’re happier with the improved efficiency. 

Get started with HelloSign today

Interested in learning in more detail how HelloSign and the Content and Experience Cloud can help educational systems? Contact our sales team at oracle-sales@hellosign.com or your Oracle Account rep for a custom demo of our eSignature solution. 

Dark Social Media: What is it and Why Should You Care?

Wed, 2017-03-15 11:51

How many times have you been surfing the web and found something interesting you wanted to share with someone? It could be an article on parenting you think your spouse should read, a recipe you think your mother would enjoy, a craft you want to try at your next girl’s night or a news release you think your team at work would find insightful. If you've ever copy and pasted a link from the web and sent it to someone via email, you've engaged in "Dark Social" (cue the creepy music and Darth Vader masks).

What is Dark Social?
Dark social is a term coined in 2012 by Alexis C. Madrigal, a senior editor at Atlantic.com, to refer to the social sharing of content that occurs outside of what can be measured by Web analytics programs. This mostly occurs when a link is sent via online chat or email, rather than shared over a social media platform, from which referrals can be measured. 

Why Should You Care?
No matter what industry or job role you’re in, it's important to know and understand where your social traffic is coming from and be able to measure it. With over 72% of content being shared through Dark Social (closed private communications such as emails, chats and mobile apps), there is a huge opportunity to significantly improve the ROI from social media and digital marketing initiatives. Data generated from Dark Social can be one of the most valuable sources of social insights, as it represents the genuine interests of sharers and their recipients.

What Next?
I'm sure many of you have participated in Dark Social before, but this may be the first time you are hearing it called by that name. Dark Social is too big to ignore and there are ways you can use it to your advantage. We invite you to view this infographic to learn more!

Content and Experience Cloud REST API Consolidation

Tue, 2017-03-14 11:20

Authored by Victor Owuor, Senior Director, Software Development, Oracle

You are probably aware of our efforts to rebrand Content and Experience Cloud platform to offer a cohesive application suite that allows convenient development of applications, which take advantage of our product offerings.  It is our intent to present a consolidated package of our feature set, abstracting away the different applications that comprise the Content and Experience Cloud product suite.   A consolidation of our REST API is a critical part of that effort.

In previous releases, the REST API was in two separate packages, one for “Social” and another for “Documents.”  That separation did not reflect the needs of our developers, who, for example, may need to obtain a conversation related to a document.  Another use case that spanned both of those packages is a developer that wants to embed a document in a conversation.  Those use cases are typical for developers and it is our goal to streamline the experience when write such applications.  Other developer documentation, such as documentation of the Sites SDK or the DOCS Application Integration Framework was also separate.   We have started making changes to the product and documentation to address those issues.


The first change is already evident in documentation for Content and Experience Cloud, shown below.   We now have a single landing page for developers that clearly lists the separate aspects of the developer interfaces that we offer.  For the REST API, we have a link for Content Management that includes the documentation for the DOCS REST API, and other content management API Calls.  We also have a link for Collaboration that includes the documentation for what was previously the Social REST API, and other Collaboration API calls. Additionally, the same landing page includes information about the JavaScript SDK for developing Sites and the Application Integration Framework for extending Documents.

The REST service end-points will be as follows:

  1. Content Management
    • Documents - /documents/api/…Collaboration
    • Social - /social/api/… 

We have plans to do additional work to make it easier to develop using the API.   The most important of those plans is our effort to harmonize the treatment of various common REST resources, such as people, groups, documents across the suite, which we hope to achieve later this year.   We are also working to harmonize the authentication and security model across all REST end-points in the same timeframe.

Please try the new REST API and documentation and share any feedback or reaction in the comments.

Replacing the Google Search Appliance (GSA) with ​Redstone’s Distributed Index and Search UI

Mon, 2017-03-13 08:55
Replacing the Google Search Appliance (GSA) with ​Redstone’s Distributed Index and Search UI
When: Tuesday, March 21st at 3:00 PM CT

WebCenter Content customers – now that Google has announced the discontinuation of their Google Search Appliance, are you looking for a proven, lower-cost alternative? 

Redstone has the solution for you!

During this live webcast, Redstone will provide an overview of our Distributed Index and Search UI solution.  We’ll demonstrate how your organization can seamlessly transition away from the GSA.  You’ll be able to provide your end users with a great search experience at a lower cost.

Additionally, you’ll hear from special guest Be The Match operated by the National Marrow Donor Program and their journey from the GSA to Distributed Index.

After the live demonstration, we’ll field questions from the audience.

Be The Match operated by the National Marrow Donor Program

  • Heather Helm, Product Owner/Business Sponsor
  • Andrew Chilson, Manager, IT Enterprise Application Systems

TekTalk Webinar: Defining Your Upgrade and Cloud Strategies: A New Path for Oracle WebCenter

Thu, 2017-03-09 13:48

TekTalk Webinar: Defining Your Upgrade and Cloud Strategies: A New Path for Oracle WebCenter
March 29th, 2017 | 1 PM EST

Too many companies still rely on legacy systems, or other outdated platforms, that are not capable of supporting the new demands of modern business.

Many companies are looking to embrace Cloud architectures to support traditional on premise applications. Devising strategies to upgrade existing applications and/or moving workloads to the Cloud can be daunting.

TekStream brings tribal knowledge of BEA WebLogic Portal, BEA AquaLogic User Interaction (ALUI), WebCenter Interaction (WCI), Plumtree, Stellent, Universal Content Management (UCM), Optika, Imaging and Process Management (IPM), and FatWire into one centrally manageable platform, Oracle WebCenter.

With many Oracle customers seeking upgrade strategies to Oracle WebCenter 12c, or devising new cloud architecture to reduce their infrastructure costs, TekStream provides you with options to ensure your success. As part of this TekTalk, we will address:
  1. How do I know if I need to upgrade?
  2. What are the upgrade options for 11g, 10g, and older to 12c?
  3. What are the options for on-prem upgrade?
  4. What are the options for upgrade and move from on-prem to Cloud?
  5. What are the options for moving from on-prem to Cloud and what tool sets are required?

'Upping' the Convenience Factor - Edit Files Directly from the Web

Wed, 2017-03-08 09:43

By: Marc-Andre Houle, Principal Manager, Product Management, Oracle Cloud Services

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}

As a product manager, I’m regularly collaborating with people both internal and external to my company. And as part of that collaboration, I’m regularly being asked to review, edit, and update files that were shared with me. What’s great about the Oracle Content and Experience Cloud is that it lets me collaborate easily on anything shared with me, and I can do that from any place, any device, and at any time.

But what if I’m not syncing a file or folder to my local machine? Or what if someone sent me a link to a file in a folder I don’t otherwise have access to, but wants me to make some edits? Oracle Content and Experience Cloud makes that easy too. Let me give a quick example of what that might look like.

Imagine Amy is working on a report and wants me to add some information. What will normally happen is Amy will add a few comments or annotations to the file in the related conversation, then flag me on the relevant comments. That will send me an email notification or a pop-up alert prompting me to review the file and make edits.

Like everyone else, the first thing I do after reading the email or seeing the notification is click on the link. That, of course, launches the browser and brings me to the file in the cloud. From there, I can clear Amy’s flag, read her comments, reply to each, and add my own annotations.

At this point, I need to make edits to the file. If I had that file synced locally, I could certainly navigate to the file in Windows Explorer or in the Mac Finder. But it’s far easier for me to click the “Edit” button and let Oracle Content and Experience Cloud do the heavy lifting for me.

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}

The first time I use the “Edit” feature, I am warned that the Desktop Sync Client needs to be installed. However, if it’s already installed, it is not necessary for it to be running at the time; the client will launch automatically.

The file I want to edit will then be downloaded to my local machine and a download progress appears. Behind the scenes, a temporary folder is created locally on my machine and the file is downloaded to that folder.

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}

The Desktop Sync Client will then automatically launch the default application for that file type to edit the file. For example, a .docx file will open in Microsoft Word, a .pptx file will open in Microsoft PowerPoint, etc.

Once I’m finished making my edits, I can save or close the file, and the file automatically get synced back to the cloud. Versioning is also handled automatically, so the edits will appear as a new version on the file.

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}

When I go back to the browser, I will see the new version with all my edits. It’s then easy for me to post a comment in the related conversation and then flag Amy so she can get a notification that my changes were made.

Don’t have Oracle Content and Experience Cloud Service yet? Then, I highly recommend getting started with a free trial version available at https://cloud.oracle.com/content to see how you can now drive content and social collaboration anytime, anywhere and on any device.

What is Oracle Content and Experience Cloud, you ask? Well, you will be hearing a lot more about it over the next few weeks so stay tuned but in the meantime, if you are no stranger to Oracle Documents Cloud Service then you are already in the know...

The Workshop Integrates Collaboration and Business Intelligence in the Cloud to Boost Efficiency, Decision-Making, and Client Retention

Wed, 2017-03-01 12:17
        Oracle Customer Success 

The Workshop

The Workshop is a Spanish IT consulting firm that specializes in integrating business models, innovation, and technology to deliver business intelligence solutions that improve processes and operations. It services mainly operations- and efficiency-focused businesses in the retail, transportation, and manufacturing sectors.


Challenges
  • Implement a cloud business intelligence platform that enables the IT company to make better business decisions in real time, and offer it to retail, transportation, and manufacturing clients to enable them to optimize their processes and operations
  • Improve the workflow, efficiency, and effectiveness of the company’s corporate communications and client interactions by implementing a collaborative platform to draft, review, approve, send, and track documents
Results
  • Implemented and integrated Oracle Documents Cloud Service and Oracle Business Intelligence to deliver a user-friendly, powerful, and complete performance dashboard—combining company KPIs, stock levels, department performance, documents approval, to-do lists, and conversations—to retail, transportation, and manufacturing clients, transforming the company’s platform into an indispensable tool for clients and boosting retention
  • Provided real-time business intelligence to clients, enabling them to easily analyze data from multiple sources—including mobile devices, GPS providers, and databases—to make agile, informed business decisions, such as rerouting a bus away from a congested area to stay on schedule or moving stock from storage to store-front to meet demand
"We considered EMC, OpenText, Alfresco, and Google, but opted for Oracle Documents Cloud Service, integrating it with Business Intelligence because it best enables us to boost our company’s efficiency and to offer an indispensable added-value platform to our clients." — Eduard Romay, Accounts Director, The Workshop

Read the entire customer case study to learn more!

If Customers Mind, It Matters: Digital Design Thinking for the Experience Economy

Mon, 2017-02-27 11:23

Written by:  Geoffrey Bock, Principal, Bock & Company and Daryl Eicher, Marketing Director, Oracle

 Driving growth in the experience economy means putting customers first. Yet memorable service moments depend on operational excellence. Compelling digital interactions with customers depend on connected employees to make the kinds of memories that build brand loyalty. 

This obsession with simple customer and employee experiences is anything but easy to deliver. It demands digital design thinking. This is a new and in many cases challenging approach to design that effectively balances ever-increasing business expectations with the scarcity of highly skilled developer resources. 

Digital design thinking is far more agile and incremental than traditional application requirements analysis. Business operations teams expect high bandwidth conversations and nearly immediate release of new capabilities. They don’t have time for conventional requirements documentation and approval. But they know a good design when they see it. Digital design thinking starts with mocking up what business operations will see on their phones first and deferring technical details until after the business workflow is flawless. 


Today’s killer apps deliver seamless, multi-channel experiences that assistant and predict, rather than just inform and respond. These seemingly simple apps engage and delight customers, employees, and partners, by contextualizing content to speed decisions, and by anticipating the best next steps to streamline day to day activities.  

Digital design thinking isn’t just about building yet another “app for that.” It’s about making the apps you have easier to utilize in creative ways. So, in addition to focusing on the user experience first, digital design thinking must leave plenty of room for data-driven improvement over time. This “design for change” imperative is antithetical to traditional developer-led automation projects where application enhancements can take months or even years to go live.  

Consider the many decisions and coordinated actions a government agency must take to manage its contractor workforce. Getting a new contractor’s first day on the job to be productive typically requires approved actions spanning multiple departments and existing applications such as payroll, benefits, an enterprise directory, and a skills registry. Retooling every application involved isn’t an option for the department heads involved, so approvals, supporting documentation, and exception handling are typically handled via email and sneaker net. 

Traditional, developer-led automation projects typically put one-off system integration efforts on the critical path to delivering the full end-to-end solution. By comparison, digital design thinking starts with first principles -- delivering a simple mobile app that ensures all needed approvals are in place and easily discoverable for compliance purposes. After this approval workflow is agreed to across department heads, the next consideration is what content is needed to speed time to decision. Subsequent releases of the mobile app may involve supporting documents or forms. 

Only after the workflow is operating smoothly, and any existing email attachments are easily accessible to department heads from within the new app, are the difficult issues of integrating with existing systems of record considered. This pragmatic, human-centric, business-led approach depends on low code app development where visual models replace coding and automation is in the hands of subject matter experts. 

The final stage in digital design thinking is to prioritize connections with selected systems of record based on their impact on operational decision-making. Modern low code app dev relies on the ability to abstract the technical details of integration so that business analysts can focus on the decisions at hand without distractions and delays. Oracle Cloud Platform for digital business enables business agility and compliance with a shared service catalogue for pre-built connections. Third party and in-house developers publish additional services to the catalogue for business analysts to use to refine their simple mobile apps over time. 

How should you get started? 

Be sure to design for simplicity on the front end. Expect to add innovative capabilities, including intelligent services running within cloud environments, to the backend. Ensure that every decision point and every human interaction is informed by contextual content. And finally, anticipate the best next steps to simplify the tasks that end users need to perform to get things done. 

For more on how digital design thinking powers business agility, check out this on-demand webinar and supporting solution brief.  

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