Skip navigation.

WebCenter Team

Syndicate content
Oracle WebCenter is the user engagement platform for social business—connecting people and information.
Updated: 16 hours 49 min ago

Oracle Positioned as a Leader in the Gartner Magic Quadrant for Web Content Management, 2015

Wed, 2015-08-19 11:53
Executive Summary

Web content management remains a vibrant and growing market, fueled by the aspirations of digital strategists on the demand side and continuous innovation on the supply side. IT application leaders, marketers, digital experience specialists and merchandizers all now view WCM as mission-critical.

Market Definition/Description

Gartner defines Web content management (WCM) as the process of controlling the content to be consumed over multiple digital channels through the use of specific management tools based on a core repository. These may be procured as commercial products, open-source tools or hosted service offerings. Product functions go beyond simply publishing Web content, to include:

  • Content creation functions such as templating, workflow and change management
  • WCM repositories that organize and provide metadata about the content
  • Library services such as check-in/check-out, version control and security
  • Content deployment functions that deliver prepackaged or on-demand content to Web servers
  • A high degree of interoperability with adjacent technologies, such as CRM, marketing resource management, digital asset management (DAM) and Web analytics
  • Real-time adaptation to visitor interaction
  • Good integration with delivery tiers, such as e-commerce, social media and portal software

Figure 1. Magic Quadrant for Web Content Management

Source: Gartner (July 2015)

Oracle was positioned as a Leader in the Gartner Magic Quadrant for Web Content Management for its Oracle WebCenter Sites offering. 

Oracle WebCenter Sites enables organizations to deliver a compelling digital experience to customers by deploying and managing sophisticated and engaging Websites across digital channels. This Web experience management solution automates the entire process of managing the Web—including business-user content authoring, delivery of high-scale dynamic sites, content targeting and optimization, user-generated content, social networking integration, end-user personalization, and mobile Web delivery. As a key component of Oracle’s customer experience ecosystem – including business intelligence, customer relationship management, commerce, enterprise content management, marketing automation, portal, search and social relationship management –Oracle WebCenter Sites uniquely offers organizations the ability to connect the customer experience across all touch points - to build loyalty, drive customer acquisition, and reduce operational costs.

In today’s socially enabled, multichannel online world, individuals increasingly expect their online experiences to be targeted specifically to their interests, and to provide a point of seamless extension and expression of who they are. For Web marketers, this new imperative presents a unique set of challenges when it comes to engaging with their customers online. No longer is it acceptable to simply present flashy product Web pages, or interact with customers via newsletters and mailing lists, nor is it acceptable to publish a stripped-down mobile version of a corporate site. Instead, you have to show the ability to “know” your customer as an individual. Would they rather interact with your company and other customers via Facebook than your corporate site? Do they do most of their browsing and interaction via their iPhone? Do they want to have a personalized view of their relationship with your company, from transaction history to loyalty offers?

Oracle WebCenter Sites meets the new Web experience management (WEM) imperative by connecting the digital experience across channels, to meet the demands of today’s customers. With the WEM solution from Oracle WebCenter Sites, organizations can rapidly create, deploy, and manage multiple Web properties, while empowering business users to manage Websites themselves. Its easy-to-use tools allow organizations to get Web content and campaigns to market faster, and create targeted, interactive, and optimized experiences across Web, mobile, and social channels. Oracle WebCenter Sites offers centralized management of multilingual, multilocale, multisite Web deployments. The solution also integrates seamlessly with customer relationship management (CRM), enterprise content management, commerce, marketing automation and more, to deliver a digital customer experience that will help organizations meet their business goals.

Oracle was pleased to be named a Leader in the 2015 Gartner Magic Quadrant for Web Content Management. You can read the full report here.

Source: "Gartner Magic Quadrant for Web Content Management", Mick MacComascaigh, Jim Murphy, July 29 2015.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Oracle.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

More Information

The full report can be found here: https://www.oracle.com/corporate/analystrelations/reports/index.html#technology

If You Were the CIO...

Tue, 2015-08-18 07:47
Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

If you were a Chief Information Officer (CIO) of a large company, say like Oracle, what would you want from a collaboration solution? What would be your 3 biggest priorities? Would security trump convenience? How about heterogeneity? And plugability – the ability for the solution to connect with existing systems and infrastructure? What about control? Would you trust the public Cloud?

Find out what Mark Sunday, Senior Vice President and Chief Information Officer has to say about cloud based Enterprise File Sync and Share solution.

/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

Redstone Live Webcast: Saving Money by Saving Time

Thu, 2015-08-13 06:25
You're Invited to attend Redstone's Live Webcast: 'Saving Money by Saving Time' When: Tuesday, Sept. 1st at 3:00 PM CT
During this live webcast, Redstone will provide an overview of Distributed Index, and we'll show how a satisfied customer is using this game changing technology. Distributed Index is an Oracle Validated Integration that complements and integrates with WebCenter Content 10g and 11g. 
Mark Heindselman, Emerson Process Management's Director, Knowledge Network and Information Services will discuss and demonstrate Emerson's use case. 
At the conclusion of the live demonstration, we'll field questions from the audience. 

Special Offer
All registered attendees will receive a no-cost WebCenter Content system evaluation. This evaluation will predict the potential time savings that can be realized post Distributed Index implementation. 

Featured Speaker
Mark Heindselman, Director, Knowledge Network, Emerson Process Management

Webcast Agenda

  1. Distributed Index Overview
  2. Customer Case Study
  3. Live In-Production Solution Demo
  4. Q & A 
Register today!

TekTalk Webinar: Breakthrough in Enterprise-Wide Contract Lifecycle Management

Tue, 2015-08-11 06:33

TekTalk Webinar: Breakthrough in Enterprise-Wide Contract Lifecycle Management

Email not displaying correctly?

View it in your browser.

Webinar: Breakthrough in Contract 
Lifecycle Management Thursday, August 20, 2015 at 1 PM EST / 10 AM PST


Contracts rule B2B relationships. Whether you’re a growing mid-market company or a large-scale global organization, you need an effective system to manage surges in contract volumes and ensure accuracy in reporting.

TekStream and Oracle would like to invite you to a webinar on an exciting new solution for Contract Lifecycle Management (CLM).

This solution provides organizations with a consolidated and secure platform to logically ingest and organize contracts and supporting documents. It offers total contact lifecycle management with intuitive workflow processing as well as native integration to many existing ERP systems. With this new solution, contracts and other critical documents will no longer be locked in enterprise systems; the entire enterprise can gain seamless access from one centralized repository.

The webinar is scheduled for Thursday, August 20th at 1 PM EST/10 AM PST.

Solution Summary:

TekStream’s Contract Lifecycle Management (CLM) software is built on Oracle’s industry leading document management system, WebCenter Content, and is designed to seamlessly integrate with enterprise applications like JD Edwards, PeopleSoft and Oracle’s Enterprise Business Suite (EBS). Combining Oracle’s enterprise level applications with TekStream’s deep understanding of managing essential business information, delivers a contract management tool powerful enough to facilitate even the most complex processes. TekStream’s solution tracks and manages all aspects of your contract work streams from creation and approval to completion and expiration. Companies can rely on TekStream’s CLM to ensure compliance and close deals faster.
Join us to understand how our innovative new solution can address the cost and complexity of Contract Lifecycle Management and provide the following benefits:

Solution Benefits:

  1. Centralized repository for all in-process and executed contracts.
  2. Increase efficiency through better control of the contract process.
  3. Support for “Evergreen” contracts help to improve contract renewal rates.
  4. Improve compliance to regulations and standards by providing clear and concise reporting of procedures and controls.

For more information about Oracle Documents Cloud Service, please contact info@tekstream.com or call 844-TEK-STRM.

blank Tweet ThisblankSend to LinkedinblankSend to FacebookblankblankblankView more services


Cross-Channel Marketing for Unified Digital Experiences

Mon, 2015-08-10 06:42
By Mitchell Palski, Oracle WebCenter Sales Consultant 
We are happy to have Mitchell Palski joining us on the blog for a Q&A discussing strategies and best practices on Cross-Channel Marketing for Unified Digital Experiences.
Q. Why is Cross-Channel Marketing an Imperative for Today’s Marketers? Just to be clear, when we discuss cross-channel marketing we are talking about using one user channel to promote another. Our customers are constantly shifting between marketing channels, utilizing a variety of devices to consume content and marketing messages. As a result, users naturally expect timely and coordinated experiences from their favorite brands. 
However, in the past disparate marketing platforms have forced brands to interact with customers from within individual channels. Often times that can lead to organizations delivering disjointed and uncoordinated messages. This disconnect is not only confusing and frustrating to customers, it’s expensive and cumbersome for brands.

Q. How do you bridge that gap to deliver a true cross-channel marketing solution? The best way to delivery seamless user experiences is to identify the user demographic overlaps that exist across your marketing channels. For example, if you have broken your user groups out into segments by cities within a state, it might be helpful to identify what news articles the users in those cities are viewing through your web application. By identifying the articles (or article categories) that overlap in interest between cities, you can then make meaningful connections to other content that those user groups might be interested in.
The process of identifying those overlaps and applying meaningful changes to which content is being surfaced to end-users can be very cumbersome. I recommend leveraging a Web Experience Management tool such as WebCenter Sites to manage contextually relevant content and optimize your customer engagement strategies. Leveraging WebCenter’s easy-to-use targeting tools empowers marketers to create and manage rules-based marketing campaigns. Automating these processes not only ensures that content connections are being made for end-users, but it also allows your organization the ability to capture information on HOW and WHY those connections are being made. This type of forward-thinking will help your leadership anticipate market trends and stay one step ahead of your marketplace.
Q. How are marketing departments leveraging Oracle WebCenter Sites and Oracle Marketing Cloud throughout their ecosystems to achieve true cross-channel marketing? Marketing departments want to provide a unified customer experience. The challenges they have are that:
  1. Quantifiable data is needed to define their users’ content access patterns
  2. The data and the content that they need to do so often ends up in silos
  3. The tools to utilize that data and content don’t interoperate
Having disparate content management systems can make it very difficult to get a 360 degree view of the customer, or to provide customers with an experience that is delivering relevant, personalized and timely information.
The combination of WebCenter Sites, Oracle Marketing Cloud and Oracle Documents Cloud Service (DOCS) provides marketing teams with a connected platform of cross channel marketing tools that allows marketers to easily share and utilize the same content, data, analytics, and information across their ecosystem. That means that internal marketing teams can share content, as well as expose that content externally with agencies or partners in meaningful ways.
For example, this platform can allow marketing teams to create campaigns that:
  • Leverage the same content developed internally or by another agency 
  • Automate and secure review and approval workflows
  • Share the same customer profiles across channels to facilitate consistent and appropriate personalization 
  • Utilize first, second and third-party data to enhance personalization across channels
  • Review content-analytics to deliver more effective campaign planning and development

All of these benefits can be realized using intuitive, easy to use tools that require little or no IT skills. Oracle enables marketers to be more efficient and effective in day-to-day tasks for cross channel marketing.

Q. If an organization chooses to implement this type of solution, what are some of the benefits they can expect to receive?  Aside from having an easier day-to-day life when managing marketing campaigns, organizations can expect:
  • Data-qualified business leads
  • Better interactions with prospects and customers
  • Increased marketing efficiency and resource utilization 
  • Efficient and secure review and approval workflows
  • Faster time to market with cross-channel marketing campaigns 

Find out more here.

Thank you, Mitchell for sharing your strategies and best practices on Cross-Channel Marketing for Unified Digital Experiences. You can listen to a podcast on the topic here, or visit the Oracle WebCenter Best Practices Podcast Series for more information!

Oracle Documents Cloud Service R4: Why You Should Seriously Consider It for Your Enterprise.

Thu, 2015-08-06 08:26

by: Vikas Saini, Enterprise Architect, Digital Experience and Mobile, Oracle

Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

With the release of the latest features in Oracle Documents Cloud Service last month, Oracle has taken a giant leap forward in the file sync and content collaboration space, especially as it relates to business content sharing use cases.

Since it was first commercially made available in October 2014, Oracle Documents Cloud Service (OracleDOCS) has continued to add new features to its offering and is slowing becoming the industry leader in this space.

Among the many new capabilities, one that stands out most is the integration with Oracle Mobile Security Suite for the advanced security and control features. Now businesses can use this service to boost productivity while still providing the necessary controls that IT requires.

Here are five key reasons why you should seriously look at Oracle Documents Cloud Service for your enterprise file sync and content collaboration needs.

  1. Improved User Experience: The solution has added many new usability features to make it easier for users to review content, especially for the mobile apps. There is now a mobile Presenter that allows users to view many different file format without the need for 3rd party viewer. iPad users can now present curated content for a visually stunning impact. For iOS, the mobile app now supports Touch ID. Furthermore, if the users are using an Android phone, they can use the Android office applications to edit certain file formats stored in OracleDOCS directly.
  2. Advanced Security Capabilities: The new superior security capabilities are probably one of the most important features of the new release, in my opinion. Administrators can now mandate virus scanning for all files that are uploaded. Integration with Oracle Mobile Security Suite allows mobile  users to have OracleDOCS as part of mobile apps with added security features. This ensures that the content files can be made available offline on the mobile app and are fully encrypted. Oracle Mobile Security Suite also supports encryption of information during transit.
  3. Integration with other Cloud and On-Premise solutions: Documents Cloud Service supports REST APIs that can be used for accessing its features. The solution also provides an embeddable file picker for use with other applications. A sample integration between Siebel CRM and OracleDOCS is shown here. As more features become available via the REST API and the product integration capabilities become more mature, it will allow for various applications to integrate with OracleDOCS even more easily than what it is today (which is fairly comprehensive, btw). 
  4. Built on Oracle Infrastructure: The fact that the solution is deployed on Oracle Cloud platform, ensures that not only will it be a reliable service for mission-critical requirements but also provide the security and performance that the users expect from such a solution. 
  5. Betting on Oracle’s Cloud Vision: Lastly, in recent times the cloud platform has become a strategic focus for Oracle and already its services are providing improved productivity for many corporate users. Since, one of the goals for Oracle is to ensure that these services are integrated with each other wherever it makes sense, the customers will get added benefits from not having to spend resources on silo-ed solutions. In addition, Oracle has been a leader with the on-premise Enterprise Content Management Platform solution and can bring the years of experience from that to improve the OracleDOCS solution much quicker than the competitors.

Summary:
A key part of Oracle’s strategy moving forward is its focus on the Oracle Cloud Platform. The big advantage that the company has over its competitors is the holistic solution it can provide across a company's complete IT architecture, given its vast portfolio of products. In a short span, the company has released solutions for software-as-a-service (SaaS), platform-as-a-service (PaaS) and Infrastructure-as-a-service (IaaS). It recently announced the launch of about 24 more services including Oracle Mobile Cloud, Oracle Integration Cloud and Oracle Process Cloud.

In addition, given the tremendous success of Oracle's on-premise Enterprise Content Management Platform over past many years, it is probably safe to assume that the product management understands the space very well and knows the key features that businesses are looking for in a cloud collaboration solution.

For business users, Oracle Documents Cloud is a great service as it provides capabilities for content collaboration and privacy control. I believe that Oracle will continue to make great strides in the space by adding new and innovative features to this service and will soon be a leader of the next generation of Enterprise Content Management (ECM) in the cloud.

Here you will find more information about Oracle Documents Cloud Service.

Related Links:
Document Cloud Service Videos
Oracle Extends World’s Most Comprehensive Enterprise Cloud Portfolio

TekStream Reduces Project Admin Costs by 30% with Oracle Documents Cloud

Wed, 2015-07-29 07:54

Read this latest announcement from Oracle to find out more about how TekStream Solutions, a solution services company in North America streamlined project management and administration and improved client project delivery with Oracle Documents Cloud Service, an enterprise-grade cloud collaboration and file sync and share solution. Learn how, within the first month of its use, TekStream was able to cut project administration costs by 30% and reduce complexity to not only drive client results faster but also provide a superior project experience to both its consultants as well as its clients.

And here's a brief video with Judd Robins, executive vice president, Consulting Services of TekStream Solutions as he discusses the specific areas where they were looking to make improvements and how Oracle Documents Cloud enabled easy and yet secure cloud collaboration not only among its consultants who are always on the go, but also with its clients.

To learn more about Oracle Documents Cloud Service and how it can help your enterprise visit us at cloud.oracle.com/documents.

Breakthrough Solution for A/R and A/P Automation

Tue, 2015-07-28 08:12


Breakthrough Solution for A/R and A/P Automation

Webcast Scheduled July 30th @ 2:00 PM EST | Register

  • Do you need to expedite your A/R Cash Receipt processing and reduce Days Sales Outstanding?
  • Are un-applied payments affecting closure of your accounting period and impacting your cash flow?
  • Are your paying through your nose to process check information through your bank?

===============================================================

Join this complimentary session from Oracle and KPIT to learn about an exciting new solution that is providing Complete Automation and Real Time Visibility to your A/R Cash Receipt process.

KPIT offers an integrated imaging and workflow solution for your Oracle ERP for A/R Cash Receipt Processing called the Accounts Receivable Solution Accelerator

You will Learn How to:

  • Improve your A/R Cash Receipt Processing through automated capture & entry of bank remittance information
  • Automate exception handling (e.g. short payments) through automated workflows
  • Maximize user productivity by minimizing manual data entry
  • Speed payment application through configurable payment application rules
  • Improve visibility into your un-applied cash and process bottlenecks
  • Use business rules to generate appropriate notifications to customers
  • Reduce steep bank charges by avoiding lockbox processing services
  • Avoid heartburn by achieving timely closure of your accounting period
  • Reduce Days Sales Outstanding (DSO) and improve Cash Flow

Do not miss this opportunity. This is the first time a solution like this that has been offered on Oracle Technology! Register now!

Deadline Approaching: Nominations for Innovation Awards - 2015

Mon, 2015-07-27 05:00

Don't delay! The deadline to submit nominations for the most innovative use of technologies such as Oracle WebCenter and Oracle Business Process Management (BPM), Platform as a Service (PaaS) solutions like Oracle Documents Cloud, Oracle Process Cloud, and other Middleware solutions, is fast approaching!

Is your organization using Oracle Fusion Middleware to deliver unique business value? These awards honor customers for their cutting-edge solutions using Oracle Fusion Middleware. Winners are selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. The 2015 awards will be presented during Oracle OpenWorld 2015 (October 26-October 29) in San Francisco at a grand red carpet ceremony.

To share your use of Oracle Fusion Middleware solutions and how they help your organization drive business innovation, please read on to find out more information on the nomination process.

Customers may submit separate nominations forms for multiple categories; The 2015 Fusion Middleware categories are as follows:

Winners are selected by a panel of internal and external judges that score each entry across multiple different scoring categories. The entry with the highest aggregate score wins an award.

  • Nomination deadline: 5:00 p.m. (PT), July 31, 2015.
  • This solution should be in production or in active pilot phase.

Please send any questions regarding 2015 award process to: Innovation-Middleware_us@oracle.com.

  1. Nomination Forms must be completed in their entirety to be considered a valid entry.
  2. Oracle may contact you to collect additional details, if necessary.
  3. If you are a partner or an Oracle representative submitting on behalf of the customer please ensure the customer has approved this prior to final submission.

Mobilizing Siebel CRM Documents with Documents Cloud Service

Thu, 2015-07-23 07:24

As you know, Oracle Documents Cloud Service is not just an Enterprise File Sync and Share (EFSS) solution in the Cloud but more than that, it offers a cloud platform for documents management, storage and collaboration to drive business processes hooked to business applications.

Today we are going to look at how Siebel CRM users can extend their documents, embed attachments and drive collaboration in the Cloud using Oracle Documents Cloud Service.

Integration between Documents Cloud and Siebel CRM allows Siebel users to store file attachments in the cloud dynamically allowing you to share this content with your team, both internally and externally by defining granular permission privileges. Storing it in the Cloud also means the content is available to you anytime, anywhere and on any device - on the web, desktop or even your mobile devices giving mobility to your content like never before. With inherent granular security controls, leveraging Oracle Documents Cloud for document storage, access and sharing also means security assurance with your information protected at rest, in motion and at access points. Your documents are available to you 24 X 7, in context and are always up to date. Once you have setup Documents Cloud Service with Siebel, you can simply access your relevant files seamlessly from within your application like so:


What's more, Documents Cloud gives you the ability to share these documents amongst other Oracle Cloud solutions such as Sales Cloud and in the future Service Cloud and Oracle Social Network, etc. so that you have a seamless work experience through the business process and that contextual documents are available for your use anytime from within your application of choice. Version control ensures there are not multiple versions floating around leading to erroneous decision making.

A simple drag and drop interface make document collaboration easy to use and intuitive. You can store attachments for any Siebel entity using Documents Cloud. With the scalable, trusted Oracle Cloud architecture, you significantly reduce your CapEx as well as maintenance and upgrade costs down the line. The service is available as soon as you "switch it on" giving your documents the mobility you need and even offline access.

Implementing the solution into a Siebel CRM deployment is easy with step by step instructions listed in this whitepaper. Leveraging Oracle Documents Cloud with Oracle Siebel means lower TCO, proven integration model, same foundational architecture and one solution partner.

Here's a brief video explaining it all. Take a look and make your Siebel documents mobile with Documents Cloud Service today.

Have some questions? Our colleagues, John Bedford on the Siebel side along with the Documents Cloud product management team, have compiled this FAQ for you. For additional questions and follow up, please do leave us a comment here or contact your Oracle account manager.

Get to Know the Latest Feature Updates in Documents Cloud Service

Mon, 2015-07-20 05:00

While it is seamless for our Oracle Documents Cloud Service users as the updates are automatically pushed out without the users or customer organizations having to do anything at their ends, we thought you may want to learn about what additional features and capabilities we have pushed out with the latest release of Oracle Documents Cloud Service and why Oracle's cloud collaboration solution is fast becoming an industry benchmark. Our product expert and member of the product management team, Ellen Gravina discusses.

by: Ellen Gravina, Principal Product Manager, Oracle Documents Cloud Service

v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);}

Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

Oracle Documents Cloud Service was upgraded to include the latest features for our web, mobile, and desktop clients. Features include:

Oracle Documents Presenter

v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);}

Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";}

Wow your customers and prospects with beautiful presentations that deliver maximum impact and results!
• Present PPTs, review PDF documents, play videos, and use many more presentation formats.
• All your presentations are stored on your tablet–no need to find a WiFi hot spot.
• Author presentations by organizing material in folders on your desktop. Customize the look to your brand by using folder background and icon images.

Multiple Account Support
• Synchronize content from multiple accounts to your desktop.


• Access content from multiple accounts on your mobile device. 



Enhancements to Public Link Policy

• Administrators can set a maximum role allowed for public links.


• Folder owners can disable public links on a per-folder basis.



Customize Oracle Documents with Your Own Branding

• Change the logo in the header.
• Control where users look for help, share feedback, and get information about client downloads.




iOS Touch ID Support
• Make use of your fingerprint to protect access to your content.
• Available in the native mobile app and Oracle Documents Presenter app.


Access Version History from Your Mobile Device
• View old versions of a document.
• Delete old versions.
• Make an old version the current version.


Enterprise Installation Support for Desktop Client
• Roll out the Desktop Sync Client software to multiple client machines with the help of the EXE and MSI installer packages.
• Deploy the MSI installer through Active Directory’s group policy.
• See the Administrator’s Guide for details.

Learn More
Check out the Oracle Documents Cloud Service Getting Started page to learn more. And visit cloud.oracle.com/documents  for additional solution and market information.

Questions?
Please contact Oracle Support for any support questions.  Feedback is always welcome in our Documents Cloud Service discussion forum.


Webcast: Introducing Oracle Mobile Cloud Service

Wed, 2015-07-15 12:57
Oracle Corporation  Introducing Oracle Mobile Cloud Service Introducing Oracle Mobile Cloud Service part of the Cloud Platform Webcast Series

As a kickoff to the Oracle Cloud Platform Series: Oracle, Pella Corporation, Xamarin, introduce Oracle Mobile Cloud Service and the value it provides in building engaging apps quickly, while reducing costs and simplifying enterprise mobility.

Mobile computing has experienced explosive growth in the past decade, and this is just the beginning. At the heart of any organizations’ digital strategy, Mobile is the primary screen and engagement channel for everyone – customers, partners and employees. Organizations both IT and business are looking at new ways to embrace enterprise mobility and lead the digital transformation.

You are invited to join this three part webcast: Introducing Oracle Mobile Cloud Service and understand how Oracle is leading this transformation:
  • Introducing Oracle Mobile Cloud Service Part 1: Keeping Mobile Simple
  • Introducing Oracle Mobile Cloud Service Part 2: Pella Creating a Better View
  • Introducing Oracle Mobile Cloud Service Part 3: Go Native Fast with Xamarin
Register Now to attend this exclusive complimentary webcast.


Red Button Top Register Now Red Button Bottom Live Webcast Calendar July 22, 2015
10:00 AM PT/1:00 PM ET
#OraclePaaS SPEAKERS:

Inderjeet Singh Inderjeet Singh, Executive Vice President, Fusion Middleware Development, Oracle Kaj Van de Loo Kaj Van de Loo
Vice President, Mobile Development
Oracle Jim Thomas Jim Thomas
Director of IT Operations and Information Security,
Pella Corporation Nat Friedman Nat Friedman
CEO and Co-Founder,
Xamarin Rimi S. Bewtra Rimi S. Bewtra
Sr. Director,
Mobile Product Marketing
Oracle Integrated Cloud Applications & Platform Services Copyright © 2015, Oracle Corporation and/or its affiliates.
All rights reserved.
Contact Us | Legal Notices and Terms of Use | Privacy Statement

Automate Order Receipt & Processing with Oracle WebCenter

Tue, 2015-07-14 07:39


Have paper-based methods brought aspects of your business to a grinding halt?  Are manual processes leading to slip-ups, mix-ups and missteps? Not too long ago, my company was in the same jam. In our pursuit of becoming the leading provider of education products to schools across the country, we ran into an issue: Our ability to process such a growing number of orders had created a bottleneck. We were actually printing orders captured electronically and routing them manually for fulfillment. Inefficient to say the least, this led to orders being lost or delayed. View this video created by Oracle partner Redstone Content Solutions (originally posted on their blog) to see how you can Automate Order Receipt & Processing with Oracle WebCenter. 

WebCenter & BPM: Adaptive Case Management

Thu, 2015-07-09 10:47
By Mitchell Palski, Oracle WebCenter Sales Consultant 
We are happy to have Mitchell Palski joining us on the blog for a Q&A around strategies and best practices for how to deliver Adaptive Case Management with WebCenter and BPM.
Q. So to begin, can you describe for our listeners what case management is? A case is a collection of activities that support a specific business objective. Each case has a lifecycle, which is essentially a process that delivers a service to a use that includes:
  • Activities
  • Rules
  • Information, content, etc.
Case management defines specific interactions that a case may have with a system and with the actual users who are involved in a case’s lifecycle. In a self-service solution, these cases are typically:
  1. Initiated by a customer or citizen
  2. Routed through workflow based on specific business rules or employee intervention
  3. Resolved by evaluating data and content that is captured during the lifecycle

Q. Why is Case Management important? How does Case Management differ from Adaptive Case Management?
Case management is an important concept in today’s technology because it is a primary means of how services are provided to our end users. Some examples might include:

  • Patient services
  • Traffic violation payments
  • Retirement benefit delivery
  • Building, health, or child safety inspections
  • Employee application, promotion, or incident tracking
Each of these examples ties unique combinations of data and documentation together to provide some meaningful service to an end user. Case management software gives organizations the means to standardize how those services are delivered so that they can be completed accurately, quickly and more efficiently.
Adaptive case management is way of modeling flexible and data intensive business processes. Typically, adaptive case management is needed when a case’s lifecycle includes:
  • Complex interactions of people and policies
  • Complex decision making that require subjective judgments to be made
  • Specific dependencies that may need to be overridden based on the combination of fluid circumstances

Adaptive case management allows your organization to employ the use of standard processes and policies, but also allows for flexibility and dynamic decision making when necessary.

Q. How do Oracle WebCenter and Oracle Business Process Management help to deliver Adaptive Case Management? The Oracle Business Process Management Suite includes:
  • Business user-friendly modeling and optimization tools
  • Tools for system integration
  • Business activity monitoring dashboards
  • Rich task and case management capabilities for end users
Oracle BPM Suite gives your organization the tools that it needs to illustrate complex case management lifecycles, define and assign business rules, and integrate your processes into critical enterprise systems. Everything from defining your data and process flows, to implementing actual case interactions; BPM Suite has an intuitive web-based interface where everyone on your staff can collaborate and deliver the best solution for your customers possible.

WebCenter Portal serves as a secure and role-based presentation layer that can be used to optimize the way that users interact with the case management system. For case management lifecycles to be effective, they need to be easy and intuitive to access as well as provide meaningful contextual content to end users who are interacting with their case. WebCenter Content supports the document management aspect of a case by managing the complete lifecycle of documents that are associated with cases, organizational policies, or any web content that helps to educate end-users.

Q. Do you have any customer or real-world examples you could share with our listeners? The Spirit of Alaska is a Retirements Benefit program that faced:
  • Limited resources and funding
  • Out-dated and undocumented processes
  • A drastic and immediate increase in the number of cases being processes
With the help of Oracle, the Alaska Department of Retirement Benefits was able to:
  • Automate and streamline their business processes
  • Reduce the frequency of data input errors
  • Improve customer service effectiveness
The end result was a solution that not only delivered retirements benefits to citizens more quickly and accurately, but also relieved the burden of the state’s business challenges now and in the future.
Thank you, Mitchell for sharing your strategies and best practices on how to deliver Adaptive Case Management with WebCenter and BPM.  You can listen to a podcast on this topic here, and be sure to tune in to the Oracle WebCenter Café Best Practices Podcast Series for more information!

Simplify Enterprise Mobility with Mobile Application Framework

Mon, 2015-06-29 10:14
By Mitchell Palski, Oracle WebCenter Sales Consultant
We are happy to have Mitchell Palski joining us on the blog for a Q&A around how you can Simplify Enterprise Mobility with Mobile Application Framework.
Q. How can Mobile Application Framework deliver Secure, Seamless Mobile for the Enterprise? For many years, corporate IT departments looked to the desktop as the only way to present information from their corporate enterprise applications. With the advent and exponential growth in mobile computing, applications are no longer tethered to the desktop; users expect to be able to switch among desktops, tablets, or smartphones anytime, anywhere. Multi-channel, mobile environments are becoming the new normal. Oracle helps simplify your organization’s transition into a mobile offering by providing a comprehensive platform for developing a mobile solution.
Q. Is it possible to Develop Cross-Platform Mobile Applications with Mobile Application Framework? Based on a hybrid architecture, Oracle MAF lets you build apps that are portable across devices and operating systems while still leveraging the device specific capabilities that deliver a rich user experience. 
Applications developed with Oracle MAF can be designed for phone and/or tablet form factors and packaged for either Apple iOS or Google Android – all from a single code base. Oracle MAF leverages the power of Java, HTML5, and JavaScript in a visual and declarative development environment to provide development teams with a more efficient approach to building on-device mobile apps. 
Oracle MAF end users will realize benefits from native apps that can work in both connected and disconnected mode, access device services, and store data in a local SQLite database.
Q. We’ve been hearing a lot about Digital Experience in the market today. How can Oracle Mobile Application Framework be leveraged to deliver optimized user Experiences? The key word in the question is “how”. Anyone can develop something using any number of frameworks, but what separates Oracle Mobile Application Framework? How can MAF not only accelerate your development lifecycle, but also enhance the product you are ultimately delivering to your users?

Oracle MAF is designed to increase developers’ productivity and enable intuitive mobile application development by offering extensive out-of-the-box capabilities and a declarative integrated environment. By easing the learning curve of app development, Oracle MAF allows developers to focus on user experience and get the most out of their organization’s mobile offering.

Mobile Application Framework includes a library of more than 80 professionally developed components that can be used to create rich mobile application interfaces in a declarative way. Oracle MAF components were designed specifically for mobile devices, which means they include support for touch and swipe gestures and are “skinned” to look great on mobile form factors. Developers also have the ability to quickly and declaratively integrate with local device services and features, such as camera, phone, SMS, contacts and GPS, through the declarative binding layer.

 Along with UX development, Oracle MAF supports the development of applications that can work offline as well as online. Applications are self-contained and can run on the mobile device in both connected and disconnected mode which means users are never stranded when they lose internet access.

In addition to the component based user interfaces, Oracle MAF can incorporate local HTML5 pages into the same application. This enables developers who prefer direct coding of the UI to incorporate their expertise along with third party components and code-libraries to create features in the application while keeping the ability to leverage the Oracle MAF container’s services.
Q. Integration is a common concern among business and IT today. Can you Integrate Data and Services across the Mobile Enterprise? Integration is one of the leading challenges of mobile application development. Oracle Mobile Platform supports and utilizes standard technologies and tools to expose many data formats and back-end business systems for exchange with any mobile application, primarily through the use of web services.

Web services provide the ability for a publisher of business services or content to provide that content and data to a consumer in a standardized and loosely coupled manner. In this case our MAF-developed mobile app is the consumer. SOAP or REST services can both be used by Oracle MAF through the use of data controls. Data controls create a level of abstraction over a business service that gives developers a consistent interface into all available business services, whether they are web-services or not.

They key to integration with an Enterprise is having those consumable services available to your mobile application. Many customers rush into mobile development without focusing on the business functions that their app will actually provide. A slick-interface that incorporates HTML5 and CSS3, ties into mobile device tools, and has offline functionality, still serves little to no purpose without the availability of a meaningful service-oriented architecture. The only case this might not be true is when you are developing a dictionary or glossary type app that is used purely an index for uses to reference.

Q. What about Connectivity? Can you Simplify Mobile Connectivity in the Cloud?
Separate from Mobile Application Framework, Oracle Mobile Cloud Service provides you with the tools you need to develop a strategy for supporting your mobile development. It provides out-of-the-box services that every mobile app requires, plus the ability to define and implement new enterprise-ready APIs quickly and cleanly. All API calls from your client applications are made via uniform REST calls, creating a cohesive development environment that’s easy to control and maintain.

Q. Finally, security is also a common concern when deploying anything on multiple devices. Can Mobile Application Framework deliver Secure Mobility Across All Layers? Security is a top priority for mobile application development given that mobile devices have higher risks of loss or theft. Oracle Mobile Application Framework comes with built in security that can limit access to your applications and ensure encryption of sensitive data. Oracle Mobile Application Framework enforces Communication Encryption, On-device Encryption, and SQLite Database Encryption. At the presentation layer, Developers can build single user interfaces that meet the needs of users with different privileges and provide role-based access to various features and pages.
Thank you, Mitchell for sharing your insight into how to Simplify Enterprise Mobility with Mobile Application Framework.  You can listen to a podcast on this topic here, and be sure to tune in to the Oracle WebCenter Café Best Practices Podcast Series for more information!

Is Cloud File Sharing Enough for Your Business?

Thu, 2015-06-25 09:08

As a consumer, we have gotten accustomed to the convenience of file sync and share (FSS) solutions like DropBox, WeTransfer, et al. Gone are the days when we would email files, videos and pictures to our friends and family. Using free consumer services we are now sending our files into ether and those get in the hands of our loved ones. In fact, I have noticed that I am even agnostic about such consumer cloud solutions. So long as those are free and sign up is not a hassle and my size limits are permissible, I just go for it.

In the enterprise world though, it is a bit different. The key differences are:

- File sharing is a means to an end. We don't simply send a file in ether or wait to receive those. The real need is around work collaboration. The idea is to not "send" but "share" files with work colleagues - either within our office, in a different location or sometimes even with a vendor, supplier or external company partner.

- Clearly the cloud solution needs to be scalable to allow for file storage and sharing not just among employees but also be able to accommodate the company's ecosystem.

- Because the goal is collaboration, the work needs to be real time. We would need the ability to be able to chat, converse or discuss as we share these files with others working on the same project or working off the same files. And wouldn't it be nice if it tied to the work productivity tools we have installed or are using like Office 365 and others? Oh, and while we are talking about what would be nice, it would be great if the cloud solution could figure out patterns of collaboration and recommend people to be added to the folder for sharing the documents, or based on usage pattern, discover relevant content.

- Again, because it is a means to an end, file sharing is likely part of a business process. So, it NEEDS to be tied to the business process where sharing is triggered as part of a process, and the end result on the documents further triggers off the next steps.

- While this would be cool to have in the consumer world too, in the enterprise world it is more of a need to be able to see/review/work on documents from within the application it is related to. So, for example, if I am working with my colleagues on a Request for Proposal (RFP) response, I would rather that it be embedded in my CRM as part of the opportunity so that my colleagues supporting me on that opportunity have ready access and automatic access to it and the document is related to other files I have on that account.

- One of the biggest advantages of a FSS solution is the ability to have access to documents we need anytime, anywhere on any device. But when the ecosystem is as big as we have for a company, when the breach/hacking/security risk is as big as it is for a company, the security stakes go way up than a consumer solution or even a feeble enterprise version of it. You need to be able to enforce security for your data sitting in the cloud, during transit and at access points (like mobile devices). Plus, there are obvious compliance requirements to be able to track and audit document access trails. And if your company has global presence then data residency policies come into play as well for compliance.

- And when working in an enterprise, we play different roles. We work at times with sensitive documents, and other times with less rigorous ones. The company itself may need to be able to segregate cloud instances by user or by content and still provide users the flexibility of toggling between multiple accounts keeping it just as easy as a consumer solution to be able to share, send and collaborate on documents.

These are just a few reasons why consumer FSS pedigree solutions would not fit the bill for an enterprise. And because point cloud solutions lead to governance and management challenges, even some enterprise solutions fail the litmus test for most enterprises. Net-net, simple file sharing or sending is not enough for an enterprise. Collaboration in a digital workplace goes way beyond that. Here is an infographic (or simply click on the picture above) that summarizes these challenges. Take a look and let me know what you think?

PaaS Launch and Cloud File Sharing and Collaboration

Wed, 2015-06-24 07:28

Thanks for joining us for the big PaaS launch on Monday, June 22nd with Larry Ellison, Thomas Kurian and other senior Oracle and customer executives. Ellison announced more than 24 new services to Oracle Cloud Platform which is a comprehensive, integrated suite of services that make it easier for developers, IT professionals, business users, and analysts to build, extend, and integrate cloud applications and drive co-existence with the existing on-premise infrastructure. For more details on the announcement, cloud services and customer videos, you can catch the on demand online replay of the event.

One of the key areas for PaaS is cloud content and collaboration that drives frictionless user collaboration, content sharing and business process automation anywhere, anytime and on any device. As an enterprise, you will well recognize the need to drive workforce productivity and operational efficiency by enabling secure availability and access to content on any device, within and beyond the firewall and connecting it to the business processes and the applications (SaaS and on-premise) to well, get work done. So, beyond just cloud file sharing which is what current Enterprise File Sync and Share (EFSS) solutions do, you need to be able to share and access content in context and then be able to drive business processes using that content. That is true cloud content and collaboration and that is what will drive output and improve productivity in a digital workplace.

Check out this video that we recently released. While it discusses a specific use case tracking the lifecycle from marketing to sales to service, imagine the power of enabling real time collaboration among employees, remote workforce, external vendors and partners and being able to drive output from anywhere, anytime and any device. And let us know what use case do you come across often in your workplace; we look forward to hearing from you.



Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4

/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

Now Launching Oracle Process Cloud Service

Mon, 2015-06-22 06:45

Announcing Oracle Process Cloud Service
-       Empowering Business Users with Process Automation

Oracle Process Cloud Service equips your line of business to deliver on digital automation of process applications - independent of IT. In a zero-code, cloud based infrastructure, Oracle Process Cloud Service empowers the business user to manage the entire lifecycle of business processes and gain actionable insight on process health and SLAs. This takes business empowerment to a new level of automation and efficiency.

Join us in Making History

We are excited Larry Ellison will be breaking ground with Oracle Process Cloud Service on Monday June 22. Join us online or on the web – we have an exciting lineup of customers, hands on demos, product experts and more.

[Event |Redwood Shores] Jun 22 Integrate, Accelerate, Lead with Oracle Cloud Platform (link
[Event |Webcast] Jun 22 Larry Ellison Unveils New Oracle Cloud Platform Services (link)

How to Learn More on Oracle Process Cloud Service?

[BPM-CON Webcast] Rapid Process Automation on the Cloud (link
[Solution Brief] A New Approach to Digital Transformation (link)
[Datasheet]  Productive Work Management in the Cloud (link)
[Video] Introducing Oracle Process Cloud Service (link)
[Infographic] Empowering the Business to Deliver at Market Speed (link)
[eBook] Rapidly Design, Automate and Manage Processes on the Cloud (link)
[Video] Technical dive into Process Cloud Service (link)

Testimonials: PCS Customers and Partners in Action 

[Video] Land O Lakes Extends SaaS with Oracle Process Cloud Service (link)
[Video] Flextronics Speeds up BPM with Oracle Process Cloud Service (link)
[Video] Avio Empowers Business with Oracle Process Cloud Service (link)
[Video] eProseed Digitizes with Oracle Process Cloud Service (link)
[Video] Sofbang Extends SOA with with Oracle Process Cloud Service (link)
[Video] Hitachi Manages Contracts with Oracle Process Cloud Service (link)

Publications

[Analyst Report] Ovum: Oracle Brings Process to the Cloud (link)
[Byline] Forbes: What IT Pros Must do to Survive, Thrive Amid Rapid Change (link)

Events

[Event |Webcast] Jun 19  Oracle Public Cloud: Platform as a Service (link)
[Event |Webcast] Jun 22  Larry Ellison Unveils New Oracle Cloud Platform Services (link)
[Event |Redwood Shores] Jun 22 Integrate, Accelerate, Lead with Oracle Cloud Platform (link)
[More Events]  BPM Events: Click here

To learn more join us at cloud.oracle.com/process Follow us on twitter @OracleBPM

The Role of Today's CIO in Business Transformation

Wed, 2015-06-17 13:58
CIOs are extremely important to their executives and businesses, and the cloud empowers them to take the lead. The best CIOs in the industry are beginning to grasp that and train their staff to become experts in cloud technologies.

Epectations of business-driven IT are higher than ever before.  Words like agility, mobility, digital, data, cloud and customer centricity are common and constant from Line of Business (LOBs) executives like CMOs. Today’s business must move at the pace of – scratch that – ahead of the pace of today’s consumer. Businesses must anticipate customers’ needs to be truly customer-centric organizations.  Innovation through the cloud is a big force driving customer experience and customer centricity.

Kurian believes the CIO will play a pivotal role with analytics, integration, security and privacy, and ultimately business transformation. In this video he states “cloud actually empowers CIOs to take the lead with innovation.” He goes on to say that today’s CIO role is not diminished just different, requiring a new business mindset. The CIO is very much essential to this new digital, customer-centric business revolution.

Watch the video here.

Creating Engaging Customer Experiences Across Multiple Channels

Tue, 2015-06-09 12:22

By Srinivasan Sankaran, Principal Product Manager, Oracle WebCenter Sites

Delivering seamless and consistent visitor experiences across channels is a significant challenge for marketers. In part, this is hindered by silos of disparate data and content in marketing departments and across organizations: All too often the data needed to effectively engage and personalize customer and anonymous visitor interactions, is stored in silos -- inaccessible to the tools and people that need it most... the marketers. The same is typically true of the content used on the website and in emails: it is often in separate repositories, or worse, file systems and is not shared between the different channels, creating an inconsistent user experience across email, web and mobile.

To help marketers deliver more personalized and effective campaigns and engaging customer experiences across digital channels, content and data need to be easily shared and utilized by all the channels. The latest integration of WebCenter Sites and Eloqua enables marketers and business users to easily deliver experiences for the web and email channels respectively. Rather than considering email and web channel independently, this integration provides the much needed continuity between email campaigns and web channel  by sharing content, theme and branding. This allows marketers to ensure a seamless and consistent visitor experience when crossing between campaign channels and the main website. In addition to content and branding, by sharing the visitor profile information across channel, marketers can retain the context of visitor interaction and serve targeted content to the visitor. This is achieved in the following ways:
  • Simplified lead generation: Eloqua can now share lead generation forms directly with WebCenter Sites. Marketers simply drag and drop the Eloqua forms directly into WebCenter Sites web pages and visitor data is passed back to Eloqua. Now, when a prospect comes to the website through organic search, provides their email address or other information to access some gated content, Eloqua is made instantly aware of the visitor journey during the website session. Sharing both forms and visitor responses provides insight into the visitor’s digital body language, and creates a unified engagement experience. 
  • Content and experience sharing: Using the new WebCenter Sites Cloud Connector, marketers creating campaigns in Elqoua can utilize the same content in WebCenter Sites across web pages, landing pages, and emails. By sharing and reusing the content from WebCenter Sites to unify the customer experience and consistency across channels, marketers can deliver higher conversion rates. 

  • Personalizing and targeting across channels: Both WebCenter Sites and Eloqua provide personalization. Now visitor profile data can be shared between the two, enabling a highly personalized and consistent experience email, landing pages, and the visitor’s entire web experience. When a visitor lands on a WebCenter Sites page, WebCenter Sites can utilize Eloqua visitor profile data to target specific content and information to the visitor by personalizing not only their visit to a landing page, but on any page wherever they navigate around the web site.  Now, by sharing both content and visitor profile data across Eloqua and WebCenter Sites, the visitor is guaranteed a consistent personalized experience, one that leads to higher conversions. 
Bringing together WebCenter Sites with the Eloqua marketing automation platform provides:
  • Marketers with a unified, enterprise ready, engagement platform that gives them a robust suite for increased customer acquisition
  • Enhanced customer journey management to create a consistent and unified visitor experience that leads to increased conversions
  • Faster time-to-market with the ability to quickly and easily find, utilize and publish content, across emails and websites, without IT involvement