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[TelkTalk Webinar]: Fast Track your Field Inspection Process with the Cloud

Wed, 2016-08-31 09:12
Webinar: Fast Track your Field Inspection Process with the Cloud
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TekTalk Webinar: Fast Track Your Field Inspection Process with the CloudLearn How Government Agencies Can Streamline the Inspection Process Using Cloud Technologies
Thursday Sept 8, 2016 at 1:00 PM ESTThe inspection process is one of the most critical and time consuming activities governments employ today. The cloud is helping leverage mobile devices to extend and streamline the inspection process. Governments can deploy inspectors more efficiently, saving travel time and expense, and process more inspections in less time using cloud technologies. These include Mobile, Process, and Document Cloud with user-friendly websites for status and updates. Please join us to learn how your agency can take advantage of cloud technologies to improve your inspection process.

During this quick 30 minutes webinar, you will: 
  • Gain an understanding of how Oracle PaaS (Platform as a Service) can provide real business solutions in a timely fashion
  • Understand how Cloud-based applications bring a rapid ROI through quick deployments and minimal training requirements
  • See working examples of field inspection processing 
Know someone who might be interested in this topic? Feel free to forward this email. 
For more information, please contact info@tekstream.com or call 844-TEK-STRM.

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Inside the OOW Session: Content and Experience Management: Roadmap and Vision

Tue, 2016-08-30 09:06

Gearing up for Oracle OpenWorld 2016? As you prepare for the conference, we wanted to give you a run down of all that awaits you at Oracle OpenWorld (OOW). Our recent post provided an overview of all things Content and Experience Management at OOW16 so if you haven’t already done so, I do recommend bookmarking it. And, starting today, we will do a series of posts on what to expect from the must-attend sessions in content and experience management. Today we look at the main session:

Content and Experience Management: Roadmap and Vision [CON7256] 
David le Strat, Senior Director, Oracle
Monday, Sep 19, 11:00 a.m. | Moscone West—2014

In this session, you will hear Oracle executive, David le Strat discuss the key focus areas of investment and updates on the Oracle Cloud portfolio for Cloud and Experience Management, and how existing Oracle WebCenter customers can leverage the benefits of Cloud.  You will also get to see the solutions in action and explore use cases that are driving digital experiences in our customer organizations today.

Content and Experience Management is about driving the complete digital experience from mobile and social collaboration for content creation, reviews and decision making on content, to publication of the content across the multiple channels – web, social and mobile, and measuring results on the same. So why should you care? Here are three reasons why:

First, there is no doubt that we live in a mobile world today. In a world where we are expected to always be connected and need to make decisions rapidly, the best mobile collaboration experience means not just having access to all your content from your mobile devices but also enabling real time communication with teams and co-workers to build and review content. Mobile collaboration also implies being able to work the way you want to work – using mobile productivity suites like MS Office and aggregating information from back-end applications like CRM, HCM, ERP and others. Has your organization embraced mobile collaboration yet?

Second, content engagement for your ecosystem happens across multiple different channels – web, mobile, social. You need the right content strategy. Marketers, on average, spend a quarter of their budget on content and 70% of the content goes unused. To make content management and consumption more effective, a channel agnostic approach is required so that content creation, review and delivery can consistently happen across the different channels. Moreover, delivering insights on content usage and interaction is critical as it drives up the value of the content and improves the iterative content management process. What is your multi-channel content management strategy?

Third, while there is lot of focus on native mobile apps, mobile web delivers the largest share of mobile traffic. Mobile web is at the cusp of significant disruption. Customers, of course, expect engaging, interactive and content-rich sites but what if you could take advantage of native device capabilities right from your web site?

Join us here at OOW to learn more about Oracle’s:

Content and Experience Management: Roadmap and Vision [CON7256] 
David le Strat, Senior Director, Oracle
Monday, Sep 19, 11:00 a.m. | Moscone West—2014

And don’t forget to follow all things #OracleDX and #OOW16 on twitter.

Webcast Tomorow! The Road to Cloud: Digital Experience Best Practices

Tue, 2016-08-23 08:37
The Road to Cloud: Digital Experience Best Practices Prioritize your customer, partner and employee experiences

Digital Transformation

With the rise of the digital world — web, mobile, social and cloud technologies have changed people’s expectations of how they engage with each other and how work gets done. For most organizations, it’s not a matter of “if” they will migrate to the cloud, it’s “when”.

Join CMSWire with Craig Wentworth, Principal Analyst at MWD Advisors, and David Le Strat, Senior Director of Product Management at Oracle, for a one-hour webinar on how you can leverage your current IT investments as you modernize your applications infrastructure to embrace new digital imperatives to meet customer, partner and employee experiences.


Wed, Aug 24 at 10am PT/ 1pm ET/ 7pm CET

This webinar will cover:

  • How to overcome common challenges and hurdles of cloud adoption
  • Key trends in embracing cloud, content and experience management solutions
  • How to leverage your existing investments while still reaping the benefits of the cloud

Register Today!

Bonus: Webinar attendees have a chance to win a free pass to CMSWire'sDX Summit 2016, November 14 - 16, in Chicago (a value of $1295). The winner will be announced at the end of the live Q&A.

OOW16: All Things DX

Mon, 2016-08-22 10:32

Each year at OOW, we drive the best and most innovative sessions for our attendees. This year is no different. With over 20 speaking sessions reflecting strategy and perspectives from our executives, technology experts, customers, partners, user groups and industry thought leaders; 5 live product demos; and 5 hands-on-labs devoted to Oracle WebCenter, Digital Experience and our Content and Experience Management solutions, we are excited to showcase our product innovations, customer successes and vision at OOW 2016!

This Year’s Highlights:

Over 20 sessions featuring customers and partners like Cox Communications, EMO Transportation, McKesson, OMNI, PricewaterhouseCoopers LLP, Fishbowl Solutions, Hellosign, IntraSee, TekStream Solutions, and more.

A Meet the Experts session on Tuesday, Sep 20, from  6:15 p.m. - 7:00 p.m. at Moscone South—302. This is your chance to meet the gurus from the Content and Experience Management team as they discuss how to “Transform Businesses with Content and Experience Management”.

5 live product demo stations; 5 hands-on labs sessions, including Cloud labs focusing on Content and Experience Management solutions, highlighting Sites Cloud Service, Documents Cloud Service, Process Cloud Service and Mobile Cloud Service.

Innovation Awards ceremony with winners and representation from our Content and Experience Management solutions. 

OpenWorld Content and Experience Management CVC available for account teams and customers. 

Must Attend Sessions:

Don’t miss the Strategy and Vision sessions for the overall Content and Experience Management portfolio and each of the respective solution and cloud technologies. Invite your prospects and customers to attend these not-to-be-missed sessions that can help organizations plan their roadmaps. Attendees will also get an opportunity to hear from customer organizations on implementation successes.

Monday, Sep 19

  • Content and Experience Management: Roadmap and Vision  [CON7256]
    • 11:00 a.m. - 11:45 a.m. | Moscone West—2014
  • Oracle Process Cloud Service: Digital Process Apps Made Simple [HOL7613]
    • 11:00 a.m. - 12:00 p.m. | Hotel Nikko—Nikko Ballroom III (3rd Floor)
  • Content Management in the Cloud: Strategy & Roadmap [CON7257]
    • 12:30 p.m. - 1:15 p.m. | Moscone West—2014
  • Digital Experience in the Cloud: Strategy & Roadmap [CON7258] 
    • 1:45 p.m. - 2:30 p.m. | Moscone West—3000
  • Create an Employee Portal Using Oracle Documents Cloud Service/Oracle Sites Cloud Service [HOL7607]
    • 2:30 p.m. - 3:30 p.m. | Hotel Nikko—Nikko Ballroom II (3rd Floor)

Tuesday, Sep 20

  • Drive Productivity in Your Enterprise with Oracle Documents Cloud Service [HOL7611]
    • 8:00 a.m. - 9:00 a.m. | Hotel Nikko—Nikko Ballroom II (3rd Floor)
  • WebCenter Content, Imaging, Capture & Forms Recognition: Roadmap & Strategy [CON7259]
    • 4:00 p.m. - 4:45 p.m. | Moscone West—2014
  • Oracle WebCenter Digital Experience: Sites & Portal Strategy and Roadmap [CON7260]
    • 5:15 p.m. - 6:00 p.m. | Moscone West—2014

Wednesday, Sep 21

  • Deep Dive into Oracle's Content and Experience Cloud Platform [HOL7612]
    • 11:30 a.m. - 12:30 p.m. | Hotel Nikko—Nikko Ballroom II (3rd Floor)
  • Cox Enterprises Reimagines the Digital Workplace with Oracle WebCenter [CAS4789] 
    • 3:00 p.m. - 3:45 p.m. | Marriott Marquis—Golden Gate C3

Thursday, Sep 22

  • Create Rich Solution Templates with Oracle's Content and Experience Cloud Platform [HOL7616]
    • 9:45 a.m. - 10:45 a.m. | Hotel Nikko—Nikko Ballroom II (3rd Floor)

There are PaaS General Sessions and many more sessions highlighting customer successes, product deep dives, partner discussions, persona and/or industry based discussions, Cloud/PaaS lessons, live product demonstrations and Hands-On-Labs (HOL) sessions so do bookmark the following link for a complete, up to date listing:

Note that My Schedule will be going live this week for Oracle OpenWorld. Customer and partner attendees can use My Schedule to plan and optimize their time during the conferences by building personalized conference schedules beforehand. We recommend adding the sessions mentioned above and the others of interest from the Focus On document.

Your Conference on Mobile:

Attendees with Apple iOS or Android devices can access Oracle conference information via the Oracle OpenWorld mobile app (available mid-September). Download the app from the Apple iTunes store or Google Play, and get news and updates, access your schedule and the Oracle OpenWorld Content Catalog, explore interactive maps, find exhibitors and sponsors, and discover social channels.

Social Media Communications:

We will be highlighting our key sessions and other important information on the Oracle WebCenter blog periodically. In addition, please use the following hashtags to discuss OOW on your respective channels and follow along on @oraclewebcenter!

#OOW16 | #OracleDX | #OracleDOCS | #OraclePCS | #OracleSCS | #OracleMCS 

We are looking forward to a successful #OOW16!

New! Enterprise Mobility for Dummies, 2nd Edition

Fri, 2016-08-19 10:00

Get up to speed on the latest mobile trends, and gain a better understanding of the Oracle Mobile Platform. Download this NEW edition of Enterprise Mobility for Dummies.

  • Gain a solid understanding of enterprise mobility and latest trends
  • Mobile clients, services, backend integrations, security, API First, microservices, and more
  • Explore what the Oracle Mobile Platform has to offer

You know that mobile is eating the world right? So you'd better get your seat at the dinner table. Download it now!

ADVISOR WEBCAST: New Features for WebCenter Content 12c On Premise and Oracle Cloud Services

Thu, 2016-08-11 09:55
  • Wednesday, August 31, 2016 08:00 AM (US Pacific Time)
  • Wednesday, August 31, 2016 11:00 AM (US Eastern Time)
  • Wednesday, August 31, 2016 05:00 PM (Central European Time)
  • Wednesday, August 31, 2016 08:30 PM (India Standard Time)


This one hour session is recommended for technical and functional users who use WebCenter Content. This session focuses on new features of WebCenter Content 12c and Documents Cloud Service. It also includes a discussion on running WebCenter Content on the Compute Cloud Service.

Topics Include:

  • New features in the release
  • New features in Documents Cloud Service
  • Running WebCenter Content on the Compute Cloud Service

Duration: 1 hr

Current Schedule and Archived Downloads can be found in Note 740966.1

WebEx Conference Details

Topic: New Features for WebCenter Content 12c On Premise and Oracle Cloud Services
Event Number: 598 713 241
Event Passcode: 909090

Register for this Advisor Webcast: https://oracleaw.webex.com/oracleaw/onstage/g.php?d=598713241&t=a

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

InterCall Audio Instructions

A list of Toll-Free Numbers can be found below.

  • Participant US/Canada Dial-in #: 1-866-230-1938    
  • International Toll-Free Numbers
  • Alternate International Dial-In #: +44 1452 562 665
  • Conference ID: 53697714


Webcast: The Road to Cloud: Digital Experience Best Practices

Tue, 2016-08-09 09:01
The Road to Cloud: Digital Experience Best Practices Prioritize your customer, partner and employee experiences

Digital Transformation

With the rise of the digital world — web, mobile, social and cloud technologies have changed people’s expectations of how they engage with each other and how work gets done. For most organizations, it’s not a matter of “if” they will migrate to the cloud, it’s “when”.

Join CMSWire with Craig Wentworth, Principal Analyst at MWD Advisors, and David Le Strat, Senior Director of Product Management at Oracle, for a one-hour webinar on how you can leverage your current IT investments as you modernize your applications infrastructure to embrace new digital imperatives to meet customer, partner and employee experiences.


Wed, Aug 24 at 10am PT/ 1pm ET/ 7pm CET

This webinar will cover:

  • How to overcome common challenges and hurdles of cloud adoption
  • Key trends in embracing cloud, content and experience management solutions
  • How to leverage your existing investments while still reaping the benefits of the cloud

Register Today!

Bonus: Webinar attendees have a chance to win a free pass to CMSWire'sDX Summit 2016, November 14 - 16, in Chicago (a value of $1295). The winner will be announced at the end of the live Q&A.

Modernize Customer Engagement: Collaborative Marketing Asset Development

Mon, 2016-08-08 15:21

Content and feature rich engagement sites can help drive effective interactions with various groups such as customers, partners, and employees, leading to higher satisfaction and loyalty. With Oracle’s collaborative marketing asset development solution, business users with absolutely no website experience can rapidly assemble rich, interactive engagement microsites for marketing and communities. Microsites can be built on the fly with new content and also incorporate existing enterprise content, processes, and social applications all within a single integrated user interface.

Digitally empowered consumers can be your greatest advocates and your most loyal buying population. By engaging these customers—tracking their web activities, intuiting their needs, and recommending next steps in the buying cycle—marketing professionals can control the customer experience, from initial contact to long term loyalty. 

Most companies depend on several channels to interact with their customers, including email, Web, mobile, and social. Customer needs vary from one channel to the next. In addition, their expectations change at each stage of these relationships, from initial awareness through qualification, purchase, repeat purchases, and ongoing service. 

At a time when most interactions take place online, meeting customer needs and exceeding their expectations has become a tremendous technical challenge. Market-leading organizations succeed by establishing a versatile set of information systems for creating customer-facing content and sharing it with prospects via integrated marketing and awareness-building campaigns. They create engaging digital customer experiences that fulfill each customer’s expectations during each interaction and they understand the importance of facilitating and nurturing exceptional experiences. We invite you to read this solution brief to see how collaborative marketing asset development can help you meet customer expectations and effectively engage your customers, partners and employees.

Webcast: Oracle WebCenter Portal Product Roadmap Review

Wed, 2016-08-03 11:20
Webcast: Oracle WebCenter Portal Product Roadmap Review Oracle WebCenter Content & Imaging Product Roadmap Review

The IOUG WebCenter SIG is hosting a webcast on August 10th at 12:00pm Central time.

Featured Speaker: Vihang Pathak, Principal Product Manager, Oracle Corp.

This session will recap all the major enhancements in the WebCenter Portal product line for previous releases and will discuss possible candidate enhancements for the WebCenter Portal release.

Register for the webcast here.

IOUG WebCenter Special Interest Group

Oracle OpenWorld 2016: Why Should You Attend?

Wed, 2016-07-27 11:05

With Oracle OpenWorld 2016 fast approaching, we wanted to touch base to ensure you've registered! If you haven’t already booked your spot to attend Oracle OpenWorld 2016, this is the best time to do so. Why? We’ve got some very important reasons.

1. The Early Bird Discount: This is the last week to save $500 off the conference pricing. The special rate ends July 31. Also when you register with Early Bird, you have a better chance of scoring a hotel near the Moscone Center.

2. Entertainment: The OpenWorld team is just a few days away from making the amazing entertainment announcement for the Oracle Appreciation Event. RSVP to the Facebook Event to be the first to hear of the news. By locking in your spot as a conference attendee, you’ll get to attend all of the Oracle OpenWorld evening receptions—including the aforementioned Appreciation Event, which promises to be one of the best yet!

3. Learning: This year we are rolling out even more opportunities for you to expand your learning at Oracle OpenWorld. In addition to the agenda, keynotes and sessions, we’re launching new ways for you to soak up knowledge—from Oracle, your peers, and even from the friendly guys pictured below. We want you to experience Oracle beyond session rooms and keynote halls. From wearables, to customer journey mapping, to robotics, we think you'll leave Oracle OpenWorld seeing tech differently. We'll also be publishing our Digital Experience Focus On Guide in the coming weeks, which will be your one stop shop to all things DX at OpenWorld 2016!

You don’t need a special code to save on Oracle OpenWorld. Just be sure to hit the “register” button before July 31, and you’ll automatically receive the Early Bird discount. 

See you in a few short months in San Francisco!

WebCenter SIG Webcast: WebCenter Content & Imaging

Mon, 2016-07-25 13:41
 Oracle WebCenter Content & Imaging Product Roadmap Review

The WebCenter SIG is hosting a webcast on July 26th at 12:00pm Central time.

Featured Speaker: Marcus Diaz, Sr. Principal Product Manager Oracle Corp.

This webcast will recap all the major enhancements in the WebCenter Content & Imaging product line for the, , & releases and will discuss possible candidate enhancements for the WebCenter Content release.

Register for the webcast here!

Modernize Oracle Forms: Go Mobile! A Webcast You Won't Want to Miss!

Thu, 2016-07-21 12:36

Authored by Dan Brooks, Product Marketing Manager, Oracle Mobile

As many of you know, Oracle Forms provides the backbone for hundreds of thousands of business applications. However, in today's modern work environment, employees want fast, flexible, easy-to-use mobile apps that can connect to their company's backend data infrastructure.  But how can you take your legacy Forms applications and convert them into what employees expect without rebuilding your entire system at a considerable cost?  

Join us for a live webinar, on Thursday, August 4th at 1pm EDT / 10am PDT, to learn how Oracle Gold Partner, AuraPlayer, can leverage your organization’s existing Oracle Forms systems and Oracle Mobile Cloud Service to create mobile API’s without redevelopment cost or risk.  With this solution, employees can be more more productive - anywhere, anytime!

Martin Jarvis, Oracle Sr. Director of Mobile Market Development, and Mia Urman, CEO of AuraPlayer, will cover the following:

  • How to extend your Oracle Forms applications without having to change a single line of code, while production systems remain untouched
  • How to deliver on a platform that's built on open standards and connects to any app and to any backend system
  • How to deliver modern, on-device apps that use native services (camera, GPS, etc.) for richer Forms capabilities
Sign up for this live webinar today!

Follow us: @OracleMobile

Join the conversation on LinkedIn

Modernize Customer Engagement

Thu, 2016-07-14 08:34

Digital trends are changing the current landscape. Email, web, social, mobile, content and digital technologies are all evolving and with that, so have customer expectations. Customers want seamless experiences when they are interacting with your brand. They want to have streamlined communications and have consistent messages across multiple channels. 

But in reality, this just isn’t happening, and consumers are receiving inconsistent messages. Marketers send millions of messages and emails a day to customers – the latest offer or sale, the seasonal promotion – and many times it’s not very specific to that customer or their needs. In fact, 96% of consumers say they receive mistargeted ads or promotions each day. Gleanstar Research estimates is costs companies $958M each year in inefficient and ineffective content marketing spend.

While everyone likes to complain about email, this messaging challenge is really a cross-channel one. Consumers have a fragmented experience across channels, and we all live it as consumers every day. For example, you might purchase a product on the web, and that could automatically trigger an email with an email marketing system. But when a few days pass, you get an ad for the same product you already purchased. As you are probably aware, this can be quite frustrating and Accenture actually did some research around this, and found that 78% of customer receive a fragmented experience as they move from channel-by-channel.

But customers aren’t the only ones who need to be engaged. Partners and Suppliers do as well. 42% of partners are not clear how vendors use their feedback, according to Gallup. Which also indicates there are broken experiences and inconsistencies not only across channels, but stakeholders as well. 

Can you relate to any of these challenges? What is needed to solve these challenges and modernize customer engagement? There is a solution to solve these challenges that Marketers and Services organizations face -- Digital Experience solutions for Marketing and Services to Modernize Customer Engagement.

We invite you to read this solution brief to learn how Oracle’s digital experience solutions for marketing and business services can help you improve brand loyalty, deliver self-service to suppliers and partners and help you overall modernize customer engagement.

IOUG WebCenter Special Interest Group Survey

Thu, 2016-07-07 10:07

The WebCenter Special Interest Group (SIG) is interested in hearing from you! We are conducting a brief four question survey to get a better understanding of where Oracle WebCenter customers are at today with their current usage of WebCenter solutions and to gauge your interest in learning more about WebCenter topics.

Please take a moment to answer this short survey. Your input is important to us! Understanding where WebCenter customers are at now is critical to helping you move forward in the future.

The WebCenter SIG

Digital Engagement: What Every Business Needs to Know

Mon, 2016-06-27 08:13

The post below, originally authored by Martin Cookson, Director of Mobility at Oracle EMEA and posted on the Oracle EMEA blog, does a great job at describing the challenges organizations are facing when it comes to digital experience and engagement, and what you can do to ensure your digital engagement strategy is successful. Martin's blog post also sets the stage nicely for topics we'll be discussing in the coming weeks and months around how you can use digital experience solutions in the cloud to modernize employee engagement, customer experience and applications infrastructure. We've got a lot of great use cases around these topics we can't wait to share with you, so please stay tuned!

Author: Martin Cookson, Director of Mobility at Oracle EMEA

Digital is throwing up new challenges and opportunities for businesses. On the one hand companies face challenges from disruptive ‘digitally native’ competitors, rapidly taking significant market share, or worse: redefining the traditional market entirely. Take that now classic example of Amazon, which revolutionized online retail with 1-Click Ordering and has subsequently launched Amazon Web Services. On the other hand, companies are finding that they can create significant new revenue streams and enter new markets through the use of digital technologies within their traditional businesses. Chemicals company Monsanto, for example, has branched out into the delivery of data science technologies for the agriculture sector.

The digital revolution is also an opportunity for any business to transform its own operations and in doing so, find new markets, develop new business models, and engage with consumers in innovative ways. To do this, however, companies must understand the nature of digital engagement and the possibilities that it affords.

Digital engagement in action

Digital engagement is of course driven by leveraging technology but success is about ensuring positive outcomes. It encompasses creating new revenue streams, seeking out new business opportunities, finding a competitive edge, creating efficiencies, and better serving customers.

One great example of an established business benefiting from digital engagement is Floyd Medical Center in the US, which is using its new web experience management platform to improve the way it communicates. Floyd Medical Centre today uses its web presence as an important community resource and marketing tool as it faces up to the challenge of increased competition in the region.

The healthcare system also includes an intranet that provides important information and resources for employees across the organization, as well as for departmental teams. Employees can now securely access the intranet, which is updated with new content daily, either in the office or remotely; while improved search and segmentation capabilities enable employees to find internal content more quickly. The result is a more effective workforce better able to service customers and deliver a competitive edge.

One of Europe’s largest and busiest airports, meanwhile, is using beacon technology to track travellers across its premises. Not only can the airport know exactly where an individual is at any time, but it can use the data it gathers to have new interactions with people at every stage of their journey. This enables it to target people with tailored information, whether it’s marketing messages in duty free, hotel and taxi recommendations at arrivals, or relevant advice at check-in or immigration.

Finally, News Limited in Australia has overhauled its publication systems and processes to remain competitive in the digital age; particularly to provide content designed for mobile devices and to introduce new services, such as paywalls for premium content. Its new digital content management platform allows the company to publish stories in less than 90 seconds, compared to 15 minutes in the past, allowing the company to stay on top of breaking news in real-time. News Limited has also added new features, such as story and gallery wizards and intelligent, internal search and automated editorial-content enhancement functions that have increased the quality of content and enabled greater customer satisfaction and higher subscription numbers.

Intelligent, in-the-moment customer experiences

So what are these businesses doing that sets them apart from their competitors? Or to put this question another way: what can businesses do to ensure their digital engagement strategies are successful?

First, businesses must adopt a mobile first strategy and engineer their services from the outside in (i.e. think with mobile devices and end user needs in mind). Businesses should then look to create value and loyalty while reducing the cost of operations by building intelligent, in-the-moment experiences across different channels simultaneously, in-context and collaboratively. This is all about knowing the user; not just about who they are and what they like etc., but what they are doing now; where they are and who and what they are near.

This is why the above-mentioned airport is enjoying such success from its beacon technology – it enables a service that is all about the customer at a precise moment in time, it meets a need, in context and through the perfect engagement channel. This is what digital engagement is all about – exceptional customer experiences through intuitive services that build customer engagement and loyalty.

Enabling digital engagement

Any business serious about creating disruptive digital engagement needs to adopt a mature digital engagement platform. The agile nature of digital engagement means that any such platform must be based on cloud computing technology. This is because only the cloud can deliver the flexibility, integration capabilities and speed businesses need to innovate and take engagement models to market before their competitors.

The cloud is also where many of the services digital engagement platforms leverage are based – such as Facebook, Google Maps and Apple Notifications and Twitter – and it makes sense to build the platform as close to these services as possible. Finally, the cloud delivers the cost-effective business models and appropriate operations models (for example, DevOps), required to make digital engagement a success.

Today’s cloud for tomorrow’s needs

However, cloud platforms are not all created equal. As businesses look to enable digital engagement, they must select cloud platforms capable of accelerating their digital transformation, integrating core business systems with modern engagement and delivery platforms, and giving them a competitive edge. This requires a holistic digital engagement platform comprising middleware and database software that delivers against the core areas of digital engagement, such as mobile, the Internet of Things, content and collaboration, digital web experience and business process agility. These are all elements that tie directly to building and deploying transformational omni-channel customer experiences.

It is crucial to point out that the right digital engagement platform is not simply an enabling technology - it is a strategic engine of innovation and absolutely essential to creating compelling customer services. The right cloud platform provides application developers within businesses with the ability to test and develop new and innovative customer services in low-cost, intuitive cloud environments, using pre-configured development tools. This approach dramatically reduces the cost and time associated with innovation.

Moreover, a hybrid cloud approach, which brings together both public and private cloud elements in combination with on-premises systems, enable businesses to rapidly scale up applications that have been proven to be successful within the test environment. It is an ideal approach for businesses that due to regulatory or policy reasons have not been able to move to the public cloud as fast as they would like. In today’s environment all businesses need to think of themselves as start-ups and look to deploy cloud platforms that help them innovate at speed and low cost – whether that is public, private or hybrid solutions.

No-one has a natural right to the digital future. Businesses will have to fight hard, be brave and experiment. The rewards are there to be won, but those who have no stomach digital transformation will find themselves in a fight for survival.

DEADLINE EXTENDED! Win a FREE PASS to Oracle OpenWorld 2016: Oracle Cloud Platform Innovation Awards - Submit Nominations by June 30th 2016!

Tue, 2016-06-21 09:45

Call for Nominations:
Oracle Cloud Platform Innovation 2016

Are you using Oracle Cloud Platform to deliver unique business value? If so, submit a nomination today for the 2016 Oracle Excellence Awards for Oracle Cloud Platform Innovation. These highly coveted awards honor customers and their partners for their cutting-edge solutions using Oracle Cloud Platform. Winners are selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture.

Customer Winners receive 
a free pass to Oracle OpenWorld 2016 in San Francisco (September 18-September 22) and will be honored during a special event at OpenWorld.  

Our 2016 Award Categories are:

To be considered for this award, complete the online nomination forms and submit before June 30th, 2016. For any questions email: innovation-cloud-platform_ww_grp@oracle.com

NOTE: The deadline to submit all nominations is 5pm Pacific on June 30th, 2016. Customers don't have to be in production to submit a nomination and nominations are for both Cloud and on-premise solutions.

Now Available: Oracle Digital Experience Infowall!

Mon, 2016-06-06 15:35
Oracle Corporation Engage People Anytime, Anywhere from Any Device Connect Faster. Simplify Self-Service. Re-Define Engagement.
Are you looking to improve IT productivity, drive efficiency and foster innovation? View this InfoWall to learn how you can enhance employee productivity and mobility through self-service, engagement and application extensions. Discover how the Oracle Cloud Platform for Content and Process reduces IT administration overhead, enforces enterprise wide security and drives agility and innovation. The results -- effective customer engagement directly impacting revenue growth.

Learn how you can:
  • Collaborate anywhere, anytime and from any device
  • Simplify business process automation
  • Communicate and collaborate more effectively
Red Button Top View the InfoWall Red Button Bottom Infowall View the InfoWall to discover how to enable the next wave of productivity and innovation.
Integrated Cloud Applications and Platform Services Copyright © 2016, Oracle Corporation.
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TEAM's Informatics Webcast: Don't Regret - Redact & Protect Sensitive Information

Tue, 2016-05-31 08:21

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Sensitive data is extremely important to protect for your organization. Release of public records, data breaches, and simple sharing between parties can cause unnecessary distress and costs when names, addresses, credit card numbers, etc. become public. Personally Identifiable Information, or PII, is any data that could potentially enable identification of a specific individual. This data being made public can dramatically increase the potential for identity theft and removes the level of anonymity necessary in public disclosures.
With a single disclosure breach reaching an estimated cost as high as seven million dollars ($7m) and affecting all manner of agencies, corporations, and hospitals across the globe every year, why regret not securing your documents at the point of capture?
TEAM's Redaction Engine utilizes multiple technologies to scan for and identify sensitive data and then enables automatic redaction of that information in subsequently generated PDFs.
Join this Webinar to secure your organization's future and protect from unnecessary litigation due to a preventable data breach.

Features & Benefits
  • Ability to handle both scanned and electronic data
  • High accuracy in field recognition with confidence threshold
  • Maintain compliance protocols such as HIPPA, PCI, and many more
  • Integrated into Oracle WebCenter Content 11g & 12c
  • Reporting via search analytics
  • Pattern Recognition (regex and basic) redacts information such as:
    • SS number
    • Date of Birth
    • Home Address
    • Identification number/medical forms
    • Credit Card numbers

TEAM's Redaction Engine Webinar
June 23rd, 2016 - 1:00PM CST 

Stay up to date with TEAM:

On Demand Webcast: Driving a Connected, More Productive Next-Gen Workplace

Thu, 2016-05-26 09:25
Over the past two decades technological change has transformed business processes. Among the biggest changes is mobile ubiquity.

Finding ways to engage with customers in a mobile world is becoming increasingly challenging for outdated systems to handle.

Discover how a cloud platform can unite content, social, and mobile engagement with simplified line of business automation, as well as microsites and communities for an integrated next-generation workplace in this on demand webcast. View today!

On Demand Webcast: Driving Improved Sales Productivity and Customer Engagement with Cloud

Tue, 2016-05-24 05:35
The digital age has radically changed sales and customer service, from the way sales reps conduct work to how customers interact with brands. Being able to access information anytime, anywhere is an imperative for sales reps and customers alike.

So, how can you meet these rising expectations to the delight of your account reps as you help boost the bottom line without decimating your IT budget on costly CRM purchases?

This brief webcast discusses how cloud content, tools and processes can improve sales performance, shorten sales cycles, and improve customer engagement. We reveal how cloud tools can transform sales productivity and customer engagement in your enterprise, and ultimately drive revenue. View today!