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Modernize Employee Engagement: Making Culture Actionable Webcast Q&A

Fri, 2016-10-28 08:36
Oracle Corporation Oracle Webcast - Making Culture Actionable

Thank you for those who joined our webcast “Modernize Employee Engagement: Making Culture Actionable.” We hope you found the content presented valuable and enjoyed what the speakers presented. There were some questions that were asked throughout the webcast, so Dave has captured them here for you.

Q: Is there a clear difference between behaviors and the underlying why? Some of the 'why's' could look like behaviors too.
A: Very true. Often we find that leader behaviors very often belong in the “enablers and blockers” category, because leader behaviors are part of the way that an organization sets the tone for what is acceptable and what is not. The rules should not be rigid. The purpose of the Culture Map is to frame a conversation. When the question comes up in a session I ask the team where they think something belongs.

Q: If the execs weren't in the room when the sticky notes were generated, do they 'own' the diagnosis?
A: Great question. Executives are almost always the people who are sponsoring the work. Before we start any culture work, we explain why we will get better results if they are not in the room. We also caution them that if we start doing culture mapping people will start to shift their expectations. People will start to believe that management is listening to them. We caution leaders that if they are not prepared to accept the results, it would be better not to begin the process at all. It’s better to do nothing than to create expectations and hope for change, and then not act on them.

Q: Do you help companies with those 'other things' (systems, etc.), or do you focus on tracking the behavioral change?
A: Great question! Our company’s focus is on creating clarity and alignment in a way that drives impact. Making information clear and actionable. We help our clients gain clarity, understanding and alignment so they can move more quickly to action on many things, including strategy execution, systems, performance improvement, organizational structure and process design.

Q: What changes have you noticed in your own organization since you’ve implemented the Culture Maps?
A: We refresh our culture map every three years, right alongside our strategic planning process. I’ve noticed that this helps us make sure that we are intentionally assessing our culture and how well it serves our current organizational realities. Culture is like the business environment – it’s dynamic, not static, so we need to keep up. 

Another thing I’ve noticed is that having a clearly defined and visualized culture makes it easy for us to call each other out when we act in a way that’s “off culture.” I’ve been called on that myself. When someone can call out the company founder for straying from the behavior we want to see, I think that’s a great sign.

Q: What do you do if/when there is resistance to change when working with companies?
A: This is such a common phenomenon. The first thing we do is try to find out exactly where the resistance is coming from. We have identified 36 causes of resistance and have developed tool for diagnosing the underlying dynamics: The “barriers to change” card deck.

If you’d like to connect with Dave, you can follow him on Twitter @davegray or visit his website for more information. 


Making Culture Actionable

Tue, 2016-10-25 08:48

Authored by: Dave Gray, Entrepreneur, Author, Consultant and Founder of XPLANE

Dave Gray

I’ve never met a senior leader who didn’t acknowledge the importance of culture. We all agree it is vital. Numerous examples in multiple domains — not just business but in war, sports, and social change, have demonstrated over and over that culture is a more powerful force-multiplier than money, power or superior technology. 

Superior business culture is the most-often cited factor in business success stories, like Google, Southwest Air, and Nordstrom. Toxic or stagnant culture is most-often blamed for the catastrophic downfall of companies like Kodak, Nokia, and Motorola. Jack Welch and Lou Gerstner, who presided over two of the most effective comebacks in corporate history (GE and IBM, respectively), both cited culture as one of their top priorities.

Companies are made out of people, after all, and the most successful companies make people, and culture, a top strategic priority. And yet as leaders we struggle to get a grip on culture. It’s slippery, difficult to name, define, measure or get any kind of traction on.

Business volatility requires business to adapt.

We are entering a new business era characterized by high levels of volatility, uncertainty and disruption. There is no organization that is not being affected by these winds of change. Established companies are being disrupted by newcomers with astonishing regularity so common it now has a name — “Getting Netflixed” — a reference to the way Netflix outfoxed and outmaneuvered Blockbuster by redefining and digitizing the customer experience. What Netflix did to video rentals, companies like AirBnB, Uber, Spotify and Zipcar are doing to hospitality, transportation, music and car rentals.

When the business environment is evolving this rapidly, culture must keep up.

Culture change is hard.

Culture change is also difficult. Changing culture requires changing habits, behaviors, and routines that have solidified over decades. To imagine the scope of a culture change initiative, just imaging 5,000 people trying to quit smoking at the same time. It’s incredibly hard, and the risk of failure is high. Even success does not guarantee you will be appreciated. Jack Welch and Lou Gerstner are controversial figures to this day.

Three culture change challenges.

Leaders interested in enabling culture change face three problems:

First, getting a grip on the current culture by identifying the direct links between business results, behavior, and organizational enablers like incentives, work systems, and management practices.

Second, imagining and designing the future culture, including not just the desired business results and behaviors, but the incentives, systems, habits and practices which will enable the new culture to emerge.

Third, the hard work of shifting deeply embedded, entrenched habits and behaviors. For leaders this is especially difficult, because they will necessarily be learning and acting out new behaviors while they are also on display, watched by everyone. Not to mention that culture change, by nature, often occurs in difficult business circumstances, within organizations that will certainly include many critics, cynics and skeptics.

Three steps to a new culture.

1. Diagnose your current culture.

The first step is to build a solid understanding of the culture you have today. Historically this has been a difficult undertaking, but today it is easier, due to the emergence of business design tools for rapidly diagnosing, describing and designing business strategies and systems.

Leading the charge for business design tools are two of the top 50 business thinkers in the world, Alex Osterwalder of Strategyzer and Yves Pigneur of the University of Lausanne, designers of the Business Model Canvas, which is used by more than 5 million people in organizations around the world.


The Culture Map: A business design tool.

Alex and Yves helped us develop a new tool for understanding and designing culture, called the Culture Map.

The Culture Map links business outcomes and behaviors with the enablers and blockers that are caused or influenced by managers. 

Culture Mapping is a process that involves deep listening exercises designed to find the real underlying system behind the noise that masks many business realities.

2. Design your future culture.

This is a more difficult exercise than the current state diagnostic, because it takes not just the imagination to visualize a future state, but also the humility to be realistic about what can be achieved and how quickly it can happen.


A visual culture map depicting desired behaviors.

An important part of the design process is visualizing future behaviors in high-granularity detail, to eliminate as much doubt, uncertainty, and skepticism as possible. 

We recommend that you develop a visual culture map depicting the culture you aspire to, showing people exactly what you want them to do and say in the future you envision.

The description should be as clear, specific and detailed as possible. 

If new behaviors are not clearly and visually articulated, the most likely outcome is that the old behaviors will simply continue: business as usual but with new names.

3. Do the hard work of following through.

True culture change is a difficult endeavor, not to be taken lightly. It can take up to three years for a new culture to take root.

We like to compare culture work to gardening. Designing the garden is the easy part. For your culture change efforts to succeed, you will need the patience and dedication of a gardener. Like a garden, a new culture will grow at its pace, not your pace. There is no way to speed up this kind of change. 

People must first hear that you are committed to the change. Then, over time, they will closely observe your actions and ongoing behavior, looking for discrepancies and clues. Most people must overcome some cynicism and skepticism before they will believe that the change is real. From that point on, there is still much work to do in order for those changes in belief to become new habits, routines and behaviors.

Six best practices for driving cultural change.

Make culture a top priority.

When culture change is necessary, it must be a top priority for senior management. If there is one thing we have learned from more than 20 years working on organizational effectiveness and change initiatives, it is this: 

When culture change is necessary, if it is not one of the executive team’s top three priorities, the culture change will fail. 

In such cases, its highly likely that the organization’s strategies, and in some cases the company itself, will also fail.

Lead by example.

The tone for culture is set at the top. It is critically important and cannot be delegated. It must be lived and acted daily, in large and small ways. People may listen to what you say, but they also watch what you do. And if your actions don’t match your words, they follow the example that’s set by your actions.

Focus on one habit at a time.

We recommend that executives focus on no more than six key behaviors, and that they focus on these one at a time. For a period of three to six months, leaders focus on changing one key behavior, practicing it with each other and with employees, making the commitment privately and in public to make that a personal habit, and soliciting feedback from colleagues and employees.

Establish a rhythm and track progress.

Most leaders and managers create change most effectively when they have a number that they are trying to move up and toward the right. Culture is no different.

The most effective tool we have seen for measuring cultural improvement over time is a simple employee survey, similar to what you see on Yelp or Amazon reviews. These surveys measure employees perceptions about behaviors, and in the world of culture, perception is reality.


Culture perceptions can be measured by frequent, simple, easy surveys.

Measure employee perceptions about the habit you are focusing on. Poll and review the numbers weekly. 

Look at the numbers as part of your regular operational rhythm, such as weekly team meetings and status updates. Ask probing questions about what causes and influences those perceptions.

Track your progress over time. Talk about your culture survey results publicly and make them a topic of conversation throughout the company.

Plan for a short-term drop in performance.

Expect a “muddy middle”period, where people are shedding their old behaviors but have not yet embraced or learned the new ones. Performance will most likely drop during this period. This is where many culture change initiatives lose their resolve and snap back to old habits and routines.

Be patient.

Culture work takes time. The first habit is the hardest to break, and the most difficult days are the early days. As people begin to see progress and see that your actions match your words, resistance and skepticism will decrease and you will gain momentum over time.

With a strong commitment from leaders who are leading by personal example, asking the right questions, and tracking cultural performance over time, can make steady progress toward a revitalized culture.

Learn more about the Culture Map and see it for yourself in this webcast on October 27 at 10:00am PDT!

Dave Gray is the founder of XPLANE.

Enabling the Mobile Workforce with Cloud Content and Experience - Part 2

Mon, 2016-10-24 08:08

Author: Mark Paterson, Director, Oracle Documents Cloud Service Product Management

Hope you are finding this series on quick tips on how to use key features of Oracle Documents Cloud Service mobile app to drive effective mobile collaboration helpful. In my first post, we covered steps to do mobile editing on files. In this post, we are covering the latest updates in Oracle Documents Cloud Service (Oracle Documents) that make it super simple to upload all the great assets you create or have on your mobile devices directly into Oracle Documents.

Need a way to get files, photos, or videos stored within Oracle Documents while on the move? Oracle Documents Cloud Service’s mobile app has been enhanced to further simplify file uploads.

  1. If you haven’t already, start off by installing Oracle Documents mobile app on your iPhone, iPad, or Android device. Log on to Oracle Documents Cloud Service and you’re ready to go - use it anywhere, anytime and from any of your mobile devices. It’s designed to be intuitive, familiar to your mobile habits - swipe to navigate and tap to open folders and files. The app guides you through what to do.

  2. Mobile devices make it super easy to take pictures and record videos so it makes sense to upload them to Oracle Documents directly from your mobile device as well. You can open an app like the Photos app and initiate the upload right from there.

  3. For example, you can share an entire moment with Oracle Documents. Find the moment you need to upload and simply tap on “Share”, and then select “Share this moment”. You can then select “Oracle Documents” from the list of apps. You can pick the account and folder where you wish to store the photos, even update filenames or provide file descriptions, then tap “Upload” and they all get uploaded in one go.


  4. You can initiate a similar flow from within Oracle Documents. Find the folder where you want to store your assets and tap on “+” and choose Upload “Media” or “Files”. From here, you can gather a set of files to upload:
    i.
    Tap on the camera icon to take a picture or to select photos to upload
    ii.
    Tap on the microphone icon to record a voice note
    iii.
    Tap on the file upload icon to select files from other 3rd party applications

  5. Once you have your list of files you can update file names or provide file descriptions as needed and when you are ready tap on “Add” and they all get uploaded into your folder.

  6. If you are an Android user, the same Upload flows are available. You can, for example, initiate photo uploads right from within Google Photos

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Check out our latest "How To" video to see it in action:

You can always find the Oracle Documents mobile apps in the App stores.


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Now that you know how easy is to store them in Oracle Documents, keep on taking those photos and recording those videos, In my next post I am going move away from more traditional content subjects and talks about sites and a new feature we’ve added to make easier for you as a mobile user to access your sites right from our apps.

Don’t have Oracle Documents Cloud Service yet? You can start a free trial immediately. Visit cloud.oracle.com/documents to get started on your free trial today.

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Webcast: Oracle WebCenter Sites Product Roadmap Review Webcast

Fri, 2016-10-21 07:54


The IOUG WebCenter SIG is hosting a webcast on October 31st at 11:00am Central time.

Learn about the exciting new features available in Oracle WebCenter Sites for the 11g and 12c releases. Understand how marketers, content contributors, developers, and administrators can take advantages of the advancements made in the latest release of Oracle WebCenter Sites. Get a sneak peek into what’s coming in Oracle WebCenter Sites.

Featured Speaker: Sripathy Rao, WebCenter Principal Product Manager


IOUG WebCenter Special Interest Group: http://www.ioug.org/p/cm/ld/fid=148&gid=61

Thought Leader Webcast - Modernize Employee Engagement: Making Culture Actionable

Wed, 2016-10-19 13:38
Oracle Corporation Oracle Webcast - Making Culture Actionable Don't Let Your Company Culture Just Happen


Right now 7 out of 10 people in your organization are not actively engaged at work. Disengaged workforces are a global problem; and the costs are high. In the U.S. alone, companies are reporting $450 billion to $550 billion in lost productivity each year.

Join XPLANE founder and industry thought leader Dave Gray as he discusses how culture — the formal and informal values, behaviors, and beliefs practiced in an organization — can help you:
  • Understand how IT empowers Line of Business users to better engage employees
  • Create change and motivate business agility
  • Drive business results
Register Now to join us for this webcast. Red Button Top Register Now Red Button Bottom Live Webcast Join us for this webcast Calendar October 27, 2016
10:00AM PT
1:00PM ET Featured Speakers
Dave Gray Dave Gray
Entrepreneur, Author, Consultant and Founder
XPLANE

Kellsey Ruppel Kellsey Ruppel
Principal Product Marketing Director
Oracle

Easing into the Cloud for Oracle WebCenter Investments

Wed, 2016-10-19 08:17

Author: Marcus Diaz, Senior Principal Product Manager, Oracle

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For customers who have invested in traditional on-premise deployments of IT applications to support their business objectives, the growing trend and push to the cloud can often appear to be a daunting challenge. But the good news is that it is not an “all or nothing” proposition when you consider taking a hybrid approach as you step towards cloud adoption. As Figure 1 shows below, 71% of customers below are taking a hybrid cloud approach which includes the use of an conventional on-premise IT application in conjunction with some form of cloud technology.

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Figure 1: Hybrid Cloud Adoption

Lift and Shift is a term that is being used quite a bit these days in talking about the push to the cloud by various cloud vendors. While exact definitions vary, we at Oracle use this term to mean copying (or cloning) an on-premises implementation of Oracle WebCenter Content, Imaging, Portal or Sites environment into Oracle’s public cloud offerings. The targets for these environments could be either Oracle’s Infrastructure as a Service (IaaS) Compute cloud or Oracle’s Java Cloud Service (JCS).

All of the current 12c releases of the WebCenter product family (Content, Imaging, Capture, Portal & Sites) are certified to run in these Oracle cloud environments.

Oracle’s Infrastructure as a Service (IaaS) Compute cloud environment is a cloud based virtualization service for deploying your applications. You get a virtualized operating system environment with a number of pre-allocated CPU cores (Oracle calls them OCPU’s) and storage running on Oracle cloud infrastructure. As an administrator, you would do all the same things that you would have done to install the Oracle WebCenter Stack into your own hardware but instead you do it remotely using a secure connection to your Oracle cloud environment.

Oracle’s Java Cloud Service (JCS) cloud environments are similar to IaaS/Compute cloud with one big difference: JCS comes with a pre-provisioned Oracle WebLogic Application Server. You still get a virtualized operating system environment with an number of pre-allocated CPU cores but instead of starting the application installation process at the operating system level – you start with an already running WLS server and only need to install the middleware applications. The additional benefits of the JCS environment are that the WLS application server functions like monitoring, backup, update & scale out are integrated into the JCS cloud administration console functions.

When you lift and shift your WebCenter on-premise applications to the cloud – these cloud instances can be used for testing, development, or production environments. For production environments, the high availability standard reference architectures that the WebCenter products document & support for clustering and load balancing are supported as well. Figure 2 below the Oracle WebCenter Content & Imaging reference high availability architecture.

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Figure 2: Oracle WebCenter Content & Imaging Reference HA architecture

From a licensing perspective, it’s a case of Bring Your Own License (BYOL) , meaning you can re-allocate your existing on-premise perpetual processor licenses that you already own and re-deploy them on Oracle’s cloud infrastructure instead of your own hardware. What you pay for is a subscription cost for the virtual cloud CPU’s & storage that you use in the Oracle cloud. You can pay as you go (metered subscription) for the resources you use or you can prepay (non-metered) for a fixed set of cloud resources.

In summary, with the availability of “lift-n-shift” support in Oracle’s compute cloud environments you’ve now got the best of both worlds – the flexibility of the Oracle cloud for scaling and off-loading your infrastructure costs while continuing to be able to use your existing WebCenter product family investments and the applications you’ve built around them.

To get started, connect with us via your Oracle WebCenter account representative or your Oracle point of contact. We will drive strategy sessions to work on a roadmap that works best for your short- and long-term needs. And, get the best of both worlds - leveraging your existing investments and benefits of the Cloud.

We know you have questions so please do reach out to us via the comments section or through your point of contact. For more information on our Content and Experience cloud portfolio, visit us at oracle.com/dx.

Partner TekTalk Webinar: Process Lifeycycle for Procurement

Mon, 2016-10-17 14:31
Webinar: Process Lifeycycle for Procurement

TekTalk Webinar:  Process Lifecycle for Procurement

Leveraging the Cloud to Accelerate Your Procurement Process, Approvals and Reduce Errors

Wed Oct 26 at 1:00 PM ESTEffective communication and coordination between Procurement, Legal, Finance and vendors is key to smoothly acquire products and services. The procurement process lifecycle can be annoyingly complicated and often experiences frustrating delays, especially when you have to manage massive volumes of active procurements and incoming requests with limited resources. 

Join the webinar to learn how you can:
  • Streamline your entire procurement process from initiating procurement request, managing RFx to contract negotiation and managing the award process
  • Effectively evaluate vendors by creating requirement documents, and schedule evaluations to score and rate each vendor all within one system
  • Optimize your procurement process by expanding your supplier network to dial down costs
  • Enable dynamic routing of procurement forms and documents across your enterprise for productive collaboration

Register now to learn how you can gain total control of your procurement process. Request, evaluate, negotiate, approve, and renew with ease.


For more information, please contact info@tekstream.com or call 844-TEK-STRM 
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Oracle Positioned as a Leader in the Gartner Magic Quadrant for Web Content Management, 2016

Fri, 2016-10-14 10:08
Executive Summary

Digitalization brings both new opportunities and confusion to even the most carefully planned selection processes for WCM. CIOs and IT leaders aiming to boost the effectiveness of their digital business strategy should use this document to help them select the most appropriate vendor and solution.

Market Definition/Description

Gartner defines web content management (WCM) as the process of controlling content for consumption over digital channels through the use of specific management tools based on a core repository.
  • These tools may be procured as commercial products or as open-source or hosted-service offerings.
  • Product functions go beyond simply publishing web content, to include:
  • Content creation functions such as templating, workflow and change management
  • WCM repositories that organize and provide metadata about the content
  • Library services such as check-in/check-out, version control and security
  • Content deployment functions that deliver prepackaged or on-demand content to web servers
  • A high degree of interoperability with adjacent technologies, such as sales force automation, customer self-service, marketing resource management, digital asset management (DAM) and web analytics
  • Support for personalization/real-time adaptation to visitor interaction
  • Good integration with delivery tiers, such as digital commerce, social media and portal software

Oracle was positioned as a Leader in the Gartner Magic Quadrant for Web Content Management for its Oracle WebCenter Sites offering. 

Oracle WebCenter Sites enables organizations to deliver a compelling digital experience to customers not only on the web, but also on any digital channel. This solution automates the entire process of managing content and experiences—including business-user content authoring and visual site assembly, delivery of high-scale dynamic multi-lingual sites, content targeting and optimization, social integration, and mobile delivery. As a key component of Oracle’s customer experience ecosystem – including business intelligence, customer relationship management, commerce, enterprise content management, marketing automation, portal, search and social relationship management – Oracle WebCenter Sites uniquely offers organizations the ability to connect the customer experience across all touch points – to build loyalty, drive customer acquisition, and reduce operational costs.

In today’s socially enabled, multichannel online world, individuals increasingly expect their online experiences to be targeted specifically to their interests, and to provide a point of seamless extension and expression of who they are. For marketers, this new imperative presents a unique set of challenges when it comes to engaging with their customers online. No longer is it acceptable to simply present flashy product Web pages, or interact with customers via newsletters and mailing lists, nor is it acceptable to publish a stripped-down mobile version of a corporate site. Instead, you have to show the ability to “know” your customer as an individual. Would they rather interact with your company and other customers via Facebook than your corporate site? Do they do most of their browsing and interaction via their iPhone? Do they want to have a personalized view of their relationship with your company, from transaction history to loyalty offers?

Oracle WebCenter Sites meets the new Web Experience Management (WEM) imperative by connecting the digital experience across channels, to meet the demands of today’s customers. With the WEM solution from Oracle WebCenter Sites, organizations can rapidly create, deploy, and manage multiple digital properties, while empowering business users to create content and experiences independent from IT. Its easy-to-use tools allow organizations to get content and campaigns to market faster, and create targeted, interactive, and optimized experiences across web, mobile, and social channels. 

Oracle WebCenter Sites has the flexibility to be used on premise or in the cloud. In addition to offering all the standard WCM features, it is highly extensible with the ability to either ingest or reference external content into a federated repository model within the solution for business users to create richer experiences. Extending outside content-only experience to include application and transactional support is possible through product integrations as well as comprehensive APIs, and a platform that supports modern development platforms and practices. Integrations include customer relationship management (CRM), enterprise content management, commerce, marketing automation and more, to deliver a digital customer experience that will help organizations meet their business goals.

Oracle was pleased to be named a Leader in the 2016 Gartner Magic Quadrant for Web Content Management. You can read the full report here.

Source: "Gartner Magic Quadrant for Web Content Management", Mick MacComascaigh, Jim Murphy, 28 September 2016. 

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Oracle.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

More Information

The full report can be found here: http://www.gartner.com/reprints/?id=1-3IR89EH&ct=160929&st=sb


Advisor Webcast: WebCenter Content 12c, Upgrade and Migration Strategies

Fri, 2016-10-14 08:58

Register Now!

Advisor Webcast

WebCenter Content 12c, Upgrade and Migration Strategies

November 17, 2016

This one-hour advisor webcast is recommended for technical users who are upgrading or migrating to WebCenter Content 12c. During this webcast, we will cover new 12c features of WebCenter Content, Migration vs Upgrade, configuring security, and more.

Schedule:

  • Thursday , November 17, 2016 08:00 AM (US Pacific Time)
  • Thursday , November 17, 2016 11:00 AM (US Eastern Time)
  • Thursday , November 17, 2016 05:00 PM (Central European Time)
  • Thursday , November 17, 2016 09:30 PM (India Standard Time)

Topics Include:

  • What are the new 12c features of WebCenter Content?
  • Migration vs Upgrade, advantages of each method.
  • Information on new 12c installs, including:
    • How to Configure security
    • What indexing options are there
    • How to configure File Store Provider for webless and/or database storage of content
  • Cloud information including:
    • On premise versus Cloud and options for both
    • How to promote content to the Documents Cloud Service
    • Can I migrate content to the cloud?
    • Integrations with other Oracle Fusion Middleware products

Duration: 1 hr

WebEx Conference Details

Topic: WebCenter Content 12c, Upgrade and Migration Strategies
Event Number: 590 374 348
Event Passcode: 909090

Register Here!

Once the host approves your request, you will receive a confirmation email with instructions for joining the meeting.

InterCall Audio Instructions

A list of Toll-Free Numbers can be found below.

  • Participant US/Canada Dial-in #: +1-866-230-1938    
  • International Toll-Free Numbers
  • Alternate International Dial-In #: +44-1452-562-665
  • Conference ID: 89075424

VOICESTREAMING AVAILABLE

Current Schedule and Archived Downloads for Oracle Fusion Middleware products can be found in Advisor Webcasts for Oracle Fusion Middleware.

Public Facing Citizen Website

Thu, 2016-10-13 11:37

Authored by: Mitchell Palski, Oracle Fusion Middleware Specialist

‘Interactivity’ is the name of the game when it comes to your government’s web presence. Guiding citizens in your town, village, or city, to the correct information or tools can be a difficult task. Web experiences have to cater to a VERY wide range of end-users, ranging from the iPhone illiterates to the estranged Androidians. My grandmother bookmarks websites on her home screen and thinks they are all apps. Meanwhile, my neighbor is writing his own mobile app that notifies gamers when new video games are about to be released. 

Then there’s me (a typical millennial) – the self-proclaimed “UI guy” who grew up using Hotmail and AIM. I remember dial-up, but only like a bad dream. I was always the lead Java developer in my Undergraduate group projects, but I’ve never built a mobile app from scratch. I have to Google “Unix commands” almost every time I need to actually use them, but I’ve also never paid a utility bill with an actual check. The point is, I need my city website to work for me, and my grandmother, and my nerdy neighbor.

On the other side of the screen, there’s another persona – a “technical, but not a developer” type who wants to understand their users, who needs a portfolio-bulking project, and who works for my local government IT department. He/she knows graphic design and the English language better than Enterprise Architecture and C#. Now that we know who we’re dealing with, let’s make a deal.

We’re going to build a website that is useful, usable, desirable, findable, accessible, and credible (see https://www.usability.gov). Thousands of people who all live in the same geographic region are all going to log into this website to look up information, fill out forms, pay taxes/fees, reserve public parks, and maybe even market their businesses. To sum it up, we need a solution that is going to:
  1. Improve awareness of City services
  2. Encourage users to interact with Citizen services
  3. Speed-up the process by which those Citizens are engaged
The task can seem daunting, but luckily for you (I assume you’re faced with this task, otherwise you wouldn’t be reading this) it’s 2016 and plenty of people in the world have already started doing the same thing and come up with some pretty damn good best practices for getting it done, Oracle being one of them.
If you aren’t familiar with the term “Platform as a Service” (Paas) or why it matters, check out this article by Carol Hildebrand. If you don’t have the time, here is a summary:
  • Oracle can host your development tools in the Cloud for you.
  • You won’t have to pay for the hardware, the installation, or the maintenance of those tools.
  • You’ll be able to quickly and easily scale your environment.
  • You can focus on the project, rather than the infrastructure.


In Oracle’s portfolio of Cloud products, we’ve lifted our Enterprise grade web solutions into the Cloud so that you can take advantage of tools that help with:

  1. Drag-and-drop, simple, mobile-friendly, 508-compliant web design
  2. Web Content Management and Publishing
  3. Secure customer support – Chat and Knowledge base
Oracle’s Digital Experience Platform allows you to:
  • Quickly and easily define, manage, and update your site navigation
  • Build and organize web pages using drag-and-drop, WYSIWYG user interfaces
  • Integrate seamlessly with eCommerce and customer relationship management (CRM) tools

Oracle RightNow Chat Cloud Service, agents can always guide your customers to the best answers and outcomes. Sessions can be initiated by a customer or proactively based on company-defined rules and triggers. Resolve issues with higher productivity, increase conversion rates and boost satisfaction.

The end result of combining Oracle RightNow Chat Cloud Service with the DX Platform is a complete customer journey. Your solution will not only proactively engage citizens with a complete self-service website, but also allow your staff to quickly interact with citizens directly from the online service that they need assistance with. Intuitive design mixed with an online chat service will streamline the user experience, improve user satisfaction, and reduce operational costs of active call-centers.

Want to learn more about Oracle’s DX platform? Check out these blog posts:
Oracle Products:
Other Helpful Links:

Oracle Documents Cloud Service Named in the Constellation Research ShortList for Enterprise File Sharing Suites

Wed, 2016-10-12 10:17

The Constellation ShortList presents vendors in different categories of the market relevant to early adopters. In addition, products included meet the threshold criteria for this category as determined by Constellation Research.

This Constellation ShortList of vendors for a market category is compiled through conversations with early adopter clients, independent analysts, and briefings with vendors and partners.

About the Enterprise File Sharing Suites Constellation ShortList

Enterprise file sharing and synchronization solutions allow individuals and teams to share and synchronize documents, photos, videos and other files across multiple devices in a secure manner. This category refers to people collaborating on and sharing business content in a distributed approach, allowing for real-time editing and file distribution as needed. The most advanced vendors enable developers to create business, content-centric, line-of-business applications that incorporate files as part of that process.

“Source:  Constellation Research, Inc., " Constellation Research ShortList for Enterprise File Sharing Suites", Alan Lepofsky, October 12, 2016".

Oracle Documents Cloud Service was included in the Constellation Research ShortList for Enterprise File Sharing Suites.

In today’s world, your employees need instant access to the content that drives your business. Whether they are at their desk, on the go, or working remotely, the ability to easily and securely access and collaborate on business content is one of the keys to being a nimble enterprise. Oracle Documents Cloud Service, an enterprise content collaboration solution with rich social features, gives you the file sync and share capabilities your employees need while providing the control and security your IT organization requires. All of the content can be accessed and collaborated on in context of business workflows, business applications and office productivity tools.

Oracle Documents Cloud Service lets you easily store your business content in the cloud, securely access it from anywhere, and share it with your colleagues and partners in real time. With a fast, intuitive web interface and easy-to-use desktop and mobile applications, employees can view and collaborate on files even when offline, keeping your organization running efficiently and your employees staying productive from any location.

Oracle Documents Cloud Service was pleased to be included in the Constellation Research ShortList for Enterprise File Sharing Suites. You can read the full report here.

Oracle Sites Cloud Service: Getting Started with Custom Components

Mon, 2016-10-10 08:56
Authored by: Igor Polyakov, Senior Principal Product Manager, Oracle

In this 9 step tutorial you will learn how to create a simple Oracle Sites Cloud Servcie (SCS) component that uses a <div> element with the “contenteditable" attribute enabled to allow end users to enter their own text in the page that will be saved with the component. It shows you how to convert the pre-defined files you get when you create a component into your own implementation. The intent is to describe what is required and what is optional within those seeded files. When you create a component you get a set of seeded files that will work out of the box. The seed code covers most of the functionality of a component within the product and the "Tutorial: Developing Components with Knockout" section in the SCS documentation explains how all the pieces of the components fit together. 

In this tutorial, we cover how to change the seeded code to create your own component. It also covers other aspects not covered in the standard tutorial such as:

  • How to provide different templating based on the viewMode of the component
  • Saving data from the component instead of from the settings panel
  • Integration with the page's undo/redo events 

Note: This sample is simply aimed at explaining the various pieces that make up a generic SCS Custom Component. It should not be used "as is" as a production component. 

Step 1: Create New Component
After this step you will have created your component with the Sites Cloud Service that you can immediately drop onto the page. This is the starting point for creating any new component. 

To create a local component: 

  1. Navigate to Sites -> Components
  2. Select option Create -> Create Local Component
  3. Enter a name, for example “BasicTextEditor” and optionally, description
  4. Click "Create" to create new component  

Checkpoint 1
Now that you have successfully created a component, you should see this component in the Component catalog as well as in the Add > Custom component palette for any site you create. Use the following steps to validate your component creation: 

  1. Create a new site using any seeded Template, for example create a site called “ComponentTest” using the “StarterTemplate" template.
  2. Select Edit option and create an update for the site to open it in the Site Builder
  3. Edit a page within the site that you created
  4. Click on the Add "+" button on the left bar and select "Custom" for the list of custom components
  5. Select the "BasicTextEditor" from the custom component Palette and drop it onto the page. You should now see a default rendering for the local component you created
  6. Select the context menu in the banner for the component you dropped
  7. Select "Settings" from the drop-down menu. You can change setting to see how seeded component rendering will change.

To continue reading and see steps 2-9, please click here!

Enabling the Mobile Workforce with Content and Experience - Part 1

Wed, 2016-10-05 09:20

Author: Mark Paterson, Director, Oracle Documents Cloud Service Product Management

I think we can all agree that mobile is transforming every facet of modern society. Along with this powerful trend, Cloud is transforming every facet of the IT infrastructure. Companies are finding that with the changing digital landscape, our expectations have changed, not just as a consumer but as an employee too. The pervasiveness of digital technology and the convenience of it has permeated into our work world, making business users more technology savvy, expecting digital convenience in the workplace as well. As such, more and more users are relying on their mobile smartphones and tablets to continue working outside of the office.

So, in a world where work is no longer dictated by location and spans not just geography but our ecosystem – employees, partners, suppliers and customers, as well as channels – web, mobile, social, how can you empower your users to drive effective mobile collaboration?

With our brand new Oracle Documents Cloud Service mobile apps for iOS and Android mobile devices, you can perform pretty much all of the rich content collaboration functions you’d expect and more, right from the mobile apps.

If you are an existing Oracle Documents Cloud Service user, you will find that all our client applications have had a user interface upgrade, where ease of navigation and contextual actions have been given highest priority. New users would find navigation and the intuitive interface refreshing.

The new release is also fully integrated with the Oracle Social Network so we now have conversations and people as first class citizens in the app meaning:

Users can create standalone conversations without associating it with files or folders

Users can browse people’s profiles, follow them and send each other direct messages

Members can flag people on conversations, threads and action items, and turn on notifications

Comprehensive search across people, documents and conversations

So, the new mobile apps allow you to fully interact with your content and ecosystem - driving a full-fledged communication platform.

I will be doing a complete blog series so that, together, we can look at some of the key mobile collaboration and engagement features in detail. I will be sharing some quick tips on how to use key features of our apps that help drive effective mobile work. The objective of this series is to allow you to take full advantage of the advanced mobile features of Oracle Documents Cloud Series. In fact, if there are specific features or action where you'd like me to focus, please let me know via comments and I will be sure to add that to the series.Where possible, we have provided brief "How to" videos to offer visual guidance.

The first key feature when you are dealing with content is being able to actually edit content anywhere at any time and on any device. And that is what I will focus the rest of today's post on.

If you are working on your mobile device, editing content is easy since Oracle Documents Cloud Service provides full support for Microsoft Office 365 for mobile. As a result, it is just as easy to edit files from your mobile device as it is from your desktop:

  1. Install both the Microsoft Office 365 apps and Oracle Documents apps on your iPhone, iPad, or Android device, then log on to Office 365 and Oracle Documents Cloud Service, and you’re ready to go. Use it anywhere. The key design feature we focused on here is - familiarity. You will find accessing content on Documents Cloud fairly intuitive and familiar to your mobile habits - swiping to navigate and tapping to open folders and files. The app guides you through what to do.

  2. Editing a file stored in Oracle Documents is easy. Launch a Microsoft Office 365 app such as Word, tap on ‘Open’ and from there you can access multiple locations by tapping on ‘… More’, and then ‘Locations’ and Oracle Document is listed as an available location (if this is the first time, you may need to tap on ‘More’ to enable Oracle Documents as a supported location to store files, from this same screen you can drag Oracle Documents to the top of the list so it appears as the first location).

  3. After tapping on Oracle Documents, you can pick the Oracle Documents account you wish to access and browse through all your folders find the file you wish to edit.


  4. Your file will open in Word and you can begin editing. By default, the Mobile Office 365 apps uses "Auto Save" so all your changes will be saved back to Oracle Documents automatically.

  5. You can also start working on brand new documents in any of the Mobile Office 365 apps and use the "Save As" feature. The same locations accessible through "… More" when you did the Open can also be accessed when you are doing a Save so it is easy to pick a folder in Oracle Documents to store your new creation.

  6. If you are an Android user, both Mobile Office 365 on Android and Oracle Documents Cloud Service support the Android Storage Access Framework which allows for the same type of editing flows.

Check out our latest video for step-by-step visual directions on the steps listed above:

You can always find the Oracle Documents Cloud Service mobile apps in the App stores. For those who don't have Oracle Documents Cloud Service as yet, a free trial is available from cloud.oracle.com/documents  to get you started.

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Hope you found this useful, next time I will cover how easy it is to review videos and audio files.

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When Social Meets Content to Drive Meaningful Collaboration

Mon, 2016-10-03 10:25

Author: Marc-Andre Houle, Principal Product Director, Content and Experience Product Management, Oracle

You’ll often hear people say that effective collaboration starts with effective communication. Unfortunately, the most common way for enterprise people to communicate is through traditional email, which is far from effective. Email works well for simple communication, but not for lengthy discussions, and certainly not for group collaboration. That’s not to say email is bad or that it’s going away, but it does mean that enterprise workers are looking for a more effective way to collaborate without relying solely on email.

So, within Oracle Documents Cloud Service, we introduced our solution to the collaboration problem. By providing social collaboration features built directly into our powerful content platform, we’re providing the tools for people to collaborate and communicate more effectively without ever leaving the context of their collaboration, both within our application and in the sites and experiences that people build using our tools.

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The first time you view a document in our application, whether in our Web client or in our mobile applications, you’ll notice the presence of a conversation icon. That lets you start a new conversation in the context of that document. Everyone who can collaborate on that document can also collaborate in the conversation. You can add annotations, post messages, reply to messages, and like people’s posts. When you want to draw someone’s attention to a specific post, you can flag that person on a message and a notification will get sent to them either by email, mobile notification, or as a desktop pop-up alert.


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As people start to collaborate with you in conversations, you’ll want to see where those posts are being made and where people are collaborating with you. From the left-hand navigation pane, you can click on the “Conversations” tab to show you your list of conversations. That will include conversations related to files and folders, as well as stand-alone conversations and one-on-one conversations you may have with another person. There is an icon on each conversation to show the number of unread messages in that conversation, so you can see where you might need to catch up. And it’s possible to expand each row (or all rows, if you want) to show the most recent post that was made to a conversation. Because the list is sorted by recent activity, you can see new posts as they are posted, in real-time.

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One common problem that people face is not knowing when there is an important update on one of their conversations when they’re not active in the user interface. You can configure to receive email notifications but, as I mentioned earlier, email isn’t always the best way to collaborate. However, people who have Oracle Documents Cloud Desktop Sync Client installed will receive pop-up alerts on their desktop for important activity taking place in their folders and files in Documents Cloud Service. Each person can configure what types of activity will trigger pop-up alerts. For example, you can get pop-up alerts for all the posts to all your favorite conversations or only get notifications for urgent flags that require a reply.

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With our mobile-first strategy, our social features are completely integrated with our content features on all the platforms we support. That means you can collaborate anywhere and anytime, even when you’re not in the office or not sitting at your desktop. Oracle Documents Cloud Service apps are available off of the Apple App Store and Google Play today.

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Of course, what we’re offering is more than just a set of social features; our social capabilities are part of a broader social platform that people can use to build their own custom sites and experiences. Our social features and UI are fully embeddable in sites and applications that people build themselves and the full set of social capabilities are also exposed in our REST APIs. 

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Don’t have Oracle Documents Cloud Service yet? Then, I highly recommend getting started with a free trial version available at cloud.oracle.com/documents to see how you can now drive content and social collaboration anytime, anywhere and on any device.

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Partner Webinar: TEAM's Redaction Engine

Mon, 2016-09-26 15:05

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Greetings!

Protecting sensitive data is extremely important for your organization. The release of public records, data breaches, and simple sharing between parties can cause unnecessary distress and costs when names, addresses, credit card numbers, etc. become public. Personally Identifiable Information, or PII, is any data that could potentially enable identification of a specific individual. Identifying this data is invariably important to protect your company, your employees, and your clients.
With a single disclosure breach reaching an estimated cost as high as seven million dollars ($7m) and affecting all manner of agencies, corporations, and hospitals across the globe every year, why not instead spend your resources on preemptive and preventative measures?
TEAM's Redaction Engine utilizes multiple technologies to scan for and identify sensitive data already in your WebCenter Content repository, and newly scanned or checked-in documents. The engine then automatically redacts that information in subsequently generated PDFs.
Watch this video to learn more and join us for the webinar for a live demonstration for latest features and to answer any questions you may have.

Benefits & Latest Features
  • Integrated into Oracle WebCenter Content 11g & 12c 
  • Pattern Recognition (regex and basic) identifies information such as:
    • SS Numbers
    • Date of Birth
    • Identification Numbers/Medical Forms 
    • Credit Card Numbers
    • ACH Routing and Bank Account Numbers
  • Now allows multi-word phrases
  • Improved RegEx validation tester to provide better feedback for patterns
  • Redaction Templates
    • The ability to draw redactions in the UI and save them as a "template" that can be later utilized when checking in new documents
  • Create Redaction Sets - unique sets of criteria and patterns to be redacted
  • UI now includes comprehensive predefined Regular Expressions to match common use cases such as Social Security Numbers, telephone numbers, and financial amounts

TEAM's Redaction Engine Webinar
September 29th, 2016 - 1:00PM CST 



Stay up to date with TEAM:

#OOW16: Recap in Photos!

Fri, 2016-09-23 05:44

Even if you attended all 5 days of Oracle OpenWorld 2016 this past week, there was WAY more content and goings on over the span of 5 days than one could possibly hope to keep track of.  But if we had to sum it all up in one word for our customers and partners, it would be "Cloud". We want to sincerely thank everyone who attended and supported us before, during and after the event. We look forward to continuing to work together to expand on our Content and Experience Management solutions. Here are some photos to recap the week!

Lessons in Marketing from Macy's

Wed, 2016-09-21 16:04
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I am from New York and Macy’s is a staple brand for me. We can all recognize that red star anywhere we see it, we can picture their showrooms, the store’s brand displays, the floor upon floor of fashion clothing, accessories, home and beauty products. All of use, especially us New Yorkers enjoy and are well versed with Macy’s Fireworks and their world-famous Thanksgiving Parade.

For a brand to evoke such strong associations and positive recognition, clearly they must be doing something right in marketing (and customer service too)!

Well, here’s our big chance to learn a thing or two from Macy’s. If you are at Oracle OpenWorld 2016 this week, then don’t miss Thursday session:

Digital Asset Management for Modern Enterprises [CON7267]
Thursday, September 21 | 10:45 a.m. – 11:30 a.m.
| Moscone W 2014
Marc Andre-Houle, Senior Product Manager, Oracle
Christopher Kung, Vice President, Macy's China Limited
Rebecca Li, Senior Manager, Macy's China Ltd.

As a marketer, you recognize the big challenge in managing digital assets for multiple channels for customer facing platform. From content creation, collaboration to review and approvals to multi-channel content publication and delivery. Learn how Oracle Digital Asset Management is looking to solve these and such marketer’s challenges.

And hear from Macy’s China leadership on how Macy’s leverages technology to stay ahead of the competition and drive brand leadership and marketing results. Macy’s focuses its efforts on customer satisfaction and it starts even before you become their customer. Learn how Macy’s marketing strategy starts with content creation using digital technologies and goes all the way to publication and delivery.


Don’t miss:

Digital Asset Management for Modern Enterprises [CON7267]
Thursday, September 21 | 10:45 a.m. – 11:30 a.m. | Moscone W 2014


Tweet along with #OracleDX and #OOW16 and share your thoughts, lessons and experiences too.

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#OOW16: Highlights from Days 1-3

Wed, 2016-09-21 10:49

Well here we are at day 3 already of Oracle OpenWorld, and we’ve heard some pretty exciting announcements this week!

Larry Ellison kicked off Sunday's keynote by showcasing industry-first cloud innovations and announcing our release of Oracle's second generation Infrastructure as a Service (IaaS) data centers. Ellison introduced Oracle Database 12c Release 2, as well as more than 20 new Oracle Cloud Platform and Application services that extend choice and access for customers and partners globally. Industry-first innovations highlighted include a new Database as a Service (DBaaS) that is orders of magnitudes faster and more scalable than other Cloud database services and new Adaptive Intelligence Applications that use machine learning to power the next generation of Cloud applications.

"You will see as we develop features for the cloud, we'll also start delivering our software in the cloud first. Clearly it's going to go on-premises, but the first deployment of our database and a lot of our software now is going to go to the cloud first." - Larry Ellison, Executive Chairman & CTO, Oracle

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Larry also showed off a new platform for building and running ChatBots! Our Oracle ChatBot Platform is a simple interface for enterprise applications and the ChatBots made with it can work in modern messaging apps like Facebook Messenger, Slack, and Kik. The tool doesn’t require you to write in Java, PHP, or even JavaScript, instead, it involves dragging and dropping in a graphical user interface. 

Monday brought a full day of sessions covering our strategy & vision for our Content and Experience Management solutions, as well as a general session where Inderjeet Singh, EVP, Fusion Middleware Development, Oracle, showed the capabilities of Oracle’s middleware platform-as-a-service solutions for cloud-native application development, API management, data and enterprise integration, the Internet of Things, big data, machine learning, data visualization, and mobile ChatBots. He showcased how to easily move existing Oracle and non-Oracle workloads to the cloud; how to extend and integrate on-premises and software-as-a-service applications; and how to build API-first, mobile-fronted applications with portability across public and on-premises clouds.

The Oracle OpenWorld Content and Experience Management Website has been such a seamless and easy way for attendees to have all the important information right at their fingertips this week! Live Twitter feeds and pictures allow attendees to experience the conference in real time. Have you tweeted using hashtags #OracleDX or #OOW16? Your tweets will appear on the site! How cool is that? We hope you'll give it a try if you haven't already. https://sites.oracle.com/oowdx

The Oracle Mobile Challenge has been a huge hit this week! While attendees have been going to sessions, visiting vendors in the exhibit hall (Moscone South) and networking with experts, they've been able to add in some fun and some have won some great prizes! Throughout the week, Samsung has given away Galaxy smartphones, 360 Gear VR Cameras, and Gear VR Goggles! There is still time for you to play, as today will be the last day to participate (although we still hope you attend sessions and visit with us tomorrow). Here you can see who Monday's winners were!

As we approach the last 2 days of OpenWorld, we hope you have had a great start to your week and look forward to meeting with you and talking further! Be sure to join in on the conversations!


#OOW16: Session Preview: Cox Reimagines its Digital Workplace with Oracle WebCenter Portal

Tue, 2016-09-20 09:22

Here we are at day 2 of Oracle OpenWorld and we want to be sure you don't miss this session tomorrow with Cox Communications and Oracle Partner Fishbowl Solutions! We'll have a recap of the last few days tomorrow up on the blog.

Authored by Jason Lamon, Product Marketing Manager, Fishbowl Solutions

The promise of a digital workplace, one where employees from any location can connect with others, access applications, and find job-related information, has been a major reason why organizations have turned to enterprise portals. However, portals sometimes fail to fulfill on that promise and miss expectations because technology and features receive the focus instead of what users need from the portal. 

Cox Enterprises had this in mind when they launched their digital workplace initiative back in 2014. This initiative was targeted towards improving those information systems that Cox’s 60,000+ employees were currently or would be using most frequently to get their jobs done while enabling them to do their best work. As part of this initiative, Cox invested in WebCenter Portal as the platform to integrate systems and applications that employees needed to do their jobs, while improving the overall user experience through personalized content and mobile access. WebCenter Portal was targeted to be the system that would bring together the best in mobility, collaboration, personalization, and user-generated content to create a true, digital workplace where employees are productive and engaged. Overall, Cox’s portal objectives were:

  • Provide a gateway to knowledge resources and collaboration
  • Create a “one-stop shop” for information
  • Provide a single employee experience
  • Further leverage and extend WebCenter Portal and Content investment 

If you would like to hear directly from Cox Enterprises on the process they went through to realize their portal vision with Oracle WebCenter, make plans to attend this session: Cox Enterprises Reimagines Digital Workplace with Oracle WebCenter, which takes place on Wednesday, September 21st at the Marriott Marquis - Golden Gate C3. In this session, you will hear from Dave Longacre (senior management application integration) and Christine Chen (senior product manager) as they detail how the company’s initiative for a digital workplace has started to come together with WebCenter. Christine and Dave will share Cox’s overall vision for their digital workplace, how portal technology is used to integrate their collaboration and identity management systems, as well as the various activities that had to take place – from portal design and user journey mapping to content and collaboration integration – to achieve their objectives.

Fishbowl Solutions is privileged to be the WebCenter partner involved with Cox’s project, and Ben Evjen of Fishbowl will also participate in the presentation and provide more technical detail regarding constructing the portal for Cox’s digital workplace use case. We hope you will be able to join us.

Monday at Oracle OpenWorld 2016

Mon, 2016-09-19 11:47
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Once you have picked up your badges and as you are thinking of which direction to head in, remember you have the https://sites.oracle.com/oowdx/ handy on your mobile browser to keep a pulse on what’s happening and where. The site is also handy in getting a good glimpse on what’s coming up next!

And just for you, here’s quick glance at some of the sessions you might be interested in today:

Monday, September 19, 2016

Content and Experience Management: Roadmap and Vision [CON7256]
David Le Strat, Senior Director, Oracle
11:00 a.m. | Moscone West 2014

Oracle Integrated Cloud—Strategy/Vision for Journey to Cloud Transformation [GEN1806]
Steve Daheb, Sr. Vice President, PaaS & IaaS Business Groups, Oracle
12:30 p.m. | Moscone South 103

Content Management in the Cloud: Strategy & Roadmap [CON7257]
Thyaga Vasudevan, Senior Director, Product Management, Oracle
Edi Piovezani, Diretor de Tecnologia, Omni Financeira
Daniel Martins, Programmer / Developer, Accurate Software Ltda
12:30 p.m. - 1:15 p.m. | Moscone West—2014

Digital Experience in the Cloud: Strategy & Roadmap [CON7258]
Igor Polyakov, Sr Principle Product Manager, Oracle
Mariam Tariq, Sr Director Product Management, Oracle
1:45 p.m. - 2:30 p.m. | Moscone West—3000

Create an Employee Portal Using Oracle Documents Cloud Service/Oracle Sites Cloud Service [HOL7607]
2:30 p.m. - 3:30 p.m. | Hotel Nikko—Nikko Ballroom II (3rd Floor)

Scaling Innovation with Oracle Cloud Platform for Middleware—Roadmap/Vision [GEN7006]
Inderjeet Singh, EVP, Fusion Middleware Development, Oracle
4:15 p.m. | Moscone South 103

Hope to see you at these sessions. We encourage you to tweet along with #OOW16 and #OracleDX hashtags. And, see your tweets on https://sites.oracle.com/oowdx/

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