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Oracle OpenWorld 2017 - Call for Papers is now Live!

Thu, 2017-03-30 09:23
If you’re an Oracle technology expert, conference attendees want to hear it straight from you. So don’t wait—proposals must be submitted by April 23.

Oracle OpenWorld 2017

Wanted: Outstanding Oracle Experts

The Oracle OpenWorld 2017 Call for Proposals is now open. Attendees at the conference are eager to hear from experts on Oracle business and technology. They’re looking for insights and improvements they can put to use in their own jobs: exciting innovations, strategies to modernize their business, different or easier ways to implement, unique use cases, lessons learned, the best of best practices.

If you’ve got something special to share with other Oracle users and technologists, they want to hear from you, and so do we. Submit your proposal now for this opportunity to present at Oracle OpenWorld, the most important Oracle technology and business conference of the year.

We recommend you take the time to review the General Information, Submission Information, Content Program Policies, and Tips and Guidelines pages before you begin. We look forward to your submissions.

Submit Your Proposal

By submitting a session for consideration, you authorize Oracle to promote, publish, display, and disseminate the content submitted to Oracle, including your name and likeness, for use associated with the Oracle OpenWorld and JavaOne San Francisco 2017 conferences. Press, analysts, bloggers and social media users may be in attendance at OpenWorld or JavaOne sessions.

Submit Now.

Oracle OpenWorld 2017 - Call for Papers is now Live!

Thu, 2017-03-30 09:23
If you’re an Oracle technology expert, conference attendees want to hear it straight from you. So don’t wait—proposals must be submitted by April 23.

Oracle OpenWorld 2017

Wanted: Outstanding Oracle Experts

The Oracle OpenWorld 2017 Call for Proposals is now open. Attendees at the conference are eager to hear from experts on Oracle business and technology. They’re looking for insights and improvements they can put to use in their own jobs: exciting innovations, strategies to modernize their business, different or easier ways to implement, unique use cases, lessons learned, the best of best practices.

If you’ve got something special to share with other Oracle users and technologists, they want to hear from you, and so do we. Submit your proposal now for this opportunity to present at Oracle OpenWorld, the most important Oracle technology and business conference of the year.

We recommend you take the time to review the General Information, Submission Information, Content Program Policies, and Tips and Guidelines pages before you begin. We look forward to your submissions.

Submit Your Proposal

By submitting a session for consideration, you authorize Oracle to promote, publish, display, and disseminate the content submitted to Oracle, including your name and likeness, for use associated with the Oracle OpenWorld and JavaOne San Francisco 2017 conferences. Press, analysts, bloggers and social media users may be in attendance at OpenWorld or JavaOne sessions.

Submit Now.

Gartner Peer Insight: Please Write a Review!

Tue, 2017-03-28 08:55

Have you deployed an Oracle solution in the past 2 - 3 years? 

If so, why not share your experience and knowledge with others and write a review!

Did you know B2B technology purchase decisions are highly influenced by peers? 

  • In fact, peer input was ranked #1 when making a technology purchase decision by 85% of the respondents to an independent study.
  • By sharing your experience with Oracle products and services, not only can you provide valuable feedback to us, you can also help your peers in their technology decisions. 
So please go to the website below and write a review.  Thank you.

Gartner Peer Insight: Please Write a Review!

Tue, 2017-03-28 08:55

Have you deployed an Oracle solution in the past 2 - 3 years? 

If so, why not share your experience and knowledge with others and write a review!

Did you know B2B technology purchase decisions are highly influenced by peers? 

  • In fact, peer input was ranked #1 when making a technology purchase decision by 85% of the respondents to an independent study.
  • By sharing your experience with Oracle products and services, not only can you provide valuable feedback to us, you can also help your peers in their technology decisions. 
So please go to the website below and write a review.  Thank you.

Live Twitter Chat on Headless CMS – Mark Your Calendar!

Mon, 2017-03-27 10:29

You are invited! Have you heard the term "headless CMS" going around? Decoupled CMS architecture (aka “headless”) is rising in popularity in the development world and we want to hear from you! If you have something to say about headless CMS or WCM, if you have questions on this topic, if you have experience working with coupled or decoupled CMS or WCM, if you've been following the discussions on this topic or if you are just interested in trying a Twitter Chat out for the first time, we invite you to participate in the live Twitter conversation on "Is headless CMS signaling the end of WCM?" @oraclewebcenter will be kicking off the live Twitter Chat on Thursday, April 20 at 10:00am PT / 1:00pm ET, and we hope to hear from you!

The live Twitter Chat would run about an hour long, and we look to have a meaningful conversation on the topic. So, if you have a Twitter handle, we encourage you to participate in the live discussion. Join or simply follow along!

And, if you have questions in mind you’d like to discuss, simply send those to us @oraclewebcenter and we will do our best to include or have those addressed by the Digital Experience community.

So, mark your calendar:

Live Twitter Chat
  • Topic: Is headless CMS signaling the end of WCM? 
  • Date: Thursday, April 20
  • Time: 10:00am PT / 1:00pm ET
  • Host: @oraclewebcenter
We will archive and post the discussion shortly after the live event. We hope you'll join us!

Live Twitter Chat on Headless CMS – Mark Your Calendar!

Mon, 2017-03-27 10:29

You are invited! Have you heard the term "headless CMS" going around? Decoupled CMS architecture (aka “headless”) is rising in popularity in the development world and we want to hear from you! If you have something to say about headless CMS or WCM, if you have questions on this topic, if you have experience working with coupled or decoupled CMS or WCM, if you've been following the discussions on this topic or if you are just interested in trying a Twitter Chat out for the first time, we invite you to participate in the live Twitter conversation on "Is headless CMS signaling the end of WCM?" @oraclewebcenter will be kicking off the live Twitter Chat on Thursday, April 20 at 10:00am PT / 1:00pm ET, and we hope to hear from you!

The live Twitter Chat would run about an hour long, and we look to have a meaningful conversation on the topic. So, if you have a Twitter handle, we encourage you to participate in the live discussion. Join or simply follow along!

And, if you have questions in mind you’d like to discuss, simply send those to us @oraclewebcenter and we will do our best to include or have those addressed by the Digital Experience community.

So, mark your calendar:

Live Twitter Chat
  • Topic: Is headless CMS signaling the end of WCM? 
  • Date: Thursday, April 20
  • Time: 10:00am PT / 1:00pm ET
  • Host: @oraclewebcenter
We will archive and post the discussion shortly after the live event. We hope you'll join us!

HelloSign for Content and Experience Cloud Streamlines Crucial Document Processes in ...

Thu, 2017-03-16 13:12
Authored by: Sarah Gabot, Partner Marketing Manager, HelloSign

It’s no surprise that educational institutions use a lot of paper to keep their systems running smoothly. There are admissions forms, loan documents, grant paperwork, and many other documents that need to be signed regularly. 

Paper is slower to turnaround, and it can be really costly to manage. That’s why the educational institutions are turning to online signing solutions like HelloSign to remove the frustrations and challenges caused by paperwork. 

HelloSign and Content and Experience Cloud brings convenience to the admissions and financial aid process in schools and universities by streamlining the document signing process. Simply upload the document needed to be signed in Content and Experience Cloud, and use the HelloSign integration to request for signature. 

We have educational institutions using HelloSign for:  
  • Admissions
  • Permission Slips
  • Student Loan Documents
  • Financial Aid Documents
  • Procurement
  • Research Grants
The benefits of using eSignatures in education

Faster document turnaround time. 
Many documents requiring signatures in educational institutions have hard deadlines. These deadlines are important for students to be able to get their applications in, research proposals approved, or receive financial aid, among other things. This makes document completion not only important, but crucial for students to achieve their educational goals. 

HelloSign cuts out the manual effort associated with submitting paperwork for students, since they can fly through filling out their documents online. Students will be happier because they can get their paperwork in faster, and administrators will be happy that all their documents are electronically stored in a central location. 

Increased document accuracy. 
Dealing with thousands of students’ paperwork every year can also mean that paperwork sometimes comes back incomplete, illegible, or incorrect. It’s a pain and waste of time for administrators to request changes or corrections on such time sensitive documents. 

HelloSign improves document accuracy with features like data validation. Data validation gives schools the power to proactively protect against signer errors by setting rules for document fields. Offices processing the paperwork will get better, more useful data, and avoid having to sort through inaccurate data.

Improved student experience. 
Filling out paperwork isn’t fun for anyone. Documents get mixed up or even lost, making a stressful experience for students or offices managing the documents. 

Using eSignatures gives students a convenient signing experience when filling out important school-related documents. They can also sign from whatever device is most convenient for them: smartphone, tablet, or computer. When students can sign their documents from anywhere, they’re happier with the improved efficiency. 

Get started with HelloSign today

Interested in learning in more detail how HelloSign and the Content and Experience Cloud can help educational systems? Contact our sales team at oracle-sales@hellosign.com or your Oracle Account rep for a custom demo of our eSignature solution. 

HelloSign for Content and Experience Cloud Streamlines Crucial Document Processes in Educational Institutions

Thu, 2017-03-16 13:12
Authored by: Sarah Gabot, Partner Marketing Manager, HelloSign

It’s no surprise that educational institutions use a lot of paper to keep their systems running smoothly. There are admissions forms, loan documents, grant paperwork, and many other documents that need to be signed regularly. 

Paper is slower to turnaround, and it can be really costly to manage. That’s why the educational institutions are turning to online signing solutions like HelloSign to remove the frustrations and challenges caused by paperwork. 

HelloSign and Content and Experience Cloud brings convenience to the admissions and financial aid process in schools and universities by streamlining the document signing process. Simply upload the document needed to be signed in Content and Experience Cloud, and use the HelloSign integration to request for signature. 

We have educational institutions using HelloSign for:  
  • Admissions
  • Permission Slips
  • Student Loan Documents
  • Financial Aid Documents
  • Procurement
  • Research Grants
The benefits of using eSignatures in education

Faster document turnaround time. 
Many documents requiring signatures in educational institutions have hard deadlines. These deadlines are important for students to be able to get their applications in, research proposals approved, or receive financial aid, among other things. This makes document completion not only important, but crucial for students to achieve their educational goals. 

HelloSign cuts out the manual effort associated with submitting paperwork for students, since they can fly through filling out their documents online. Students will be happier because they can get their paperwork in faster, and administrators will be happy that all their documents are electronically stored in a central location. 

Increased document accuracy. 
Dealing with thousands of students’ paperwork every year can also mean that paperwork sometimes comes back incomplete, illegible, or incorrect. It’s a pain and waste of time for administrators to request changes or corrections on such time sensitive documents. 

HelloSign improves document accuracy with features like data validation. Data validation gives schools the power to proactively protect against signer errors by setting rules for document fields. Offices processing the paperwork will get better, more useful data, and avoid having to sort through inaccurate data.

Improved student experience. 
Filling out paperwork isn’t fun for anyone. Documents get mixed up or even lost, making a stressful experience for students or offices managing the documents. 

Using eSignatures gives students a convenient signing experience when filling out important school-related documents. They can also sign from whatever device is most convenient for them: smartphone, tablet, or computer. When students can sign their documents from anywhere, they’re happier with the improved efficiency. 

Get started with HelloSign today

Interested in learning in more detail how HelloSign and the Content and Experience Cloud can help educational systems? Contact our sales team at oracle-sales@hellosign.com or your Oracle Account rep for a custom demo of our eSignature solution. 

Dark Social Media: What is it and Why Should You Care?

Wed, 2017-03-15 11:51

How many times have you been surfing the web and found something interesting you wanted to share with someone? It could be an article on parenting you think your spouse should read, a recipe you think your mother would enjoy, a craft you want to try at your next girl’s night or a news release you think your team at work would find insightful. If you've ever copy and pasted a link from the web and sent it to someone via email, you've engaged in "Dark Social" (cue the creepy music and Darth Vader masks).

What is Dark Social?
Dark social is a term coined in 2012 by Alexis C. Madrigal, a senior editor at Atlantic.com, to refer to the social sharing of content that occurs outside of what can be measured by Web analytics programs. This mostly occurs when a link is sent via online chat or email, rather than shared over a social media platform, from which referrals can be measured. 

Why Should You Care?
No matter what industry or job role you’re in, it's important to know and understand where your social traffic is coming from and be able to measure it. With over 72% of content being shared through Dark Social (closed private communications such as emails, chats and mobile apps), there is a huge opportunity to significantly improve the ROI from social media and digital marketing initiatives. Data generated from Dark Social can be one of the most valuable sources of social insights, as it represents the genuine interests of sharers and their recipients.

What Next?
I'm sure many of you have participated in Dark Social before, but this may be the first time you are hearing it called by that name. Dark Social is too big to ignore and there are ways you can use it to your advantage. We invite you to view this infographic to learn more!

Dark Social Media: What is it and Why Should You Care?

Wed, 2017-03-15 11:51

How many times have you been surfing the web and found something interesting you wanted to share with someone? It could be an article on parenting you think your spouse should read, a recipe you think your mother would enjoy, a craft you want to try at your next girl’s night or a news release you think your team at work would find insightful. If you've ever copy and pasted a link from the web and sent it to someone via email, you've engaged in "Dark Social" (cue the creepy music and Darth Vader masks).

What is Dark Social?
Dark social is a term coined in 2012 by Alexis C. Madrigal, a senior editor at Atlantic.com, to refer to the social sharing of content that occurs outside of what can be measured by Web analytics programs. This mostly occurs when a link is sent via online chat or email, rather than shared over a social media platform, from which referrals can be measured. 

Why Should You Care?
No matter what industry or job role you’re in, it's important to know and understand where your social traffic is coming from and be able to measure it. With over 72% of content being shared through Dark Social (closed private communications such as emails, chats and mobile apps), there is a huge opportunity to significantly improve the ROI from social media and digital marketing initiatives. Data generated from Dark Social can be one of the most valuable sources of social insights, as it represents the genuine interests of sharers and their recipients.

What Next?
I'm sure many of you have participated in Dark Social before, but this may be the first time you are hearing it called by that name. Dark Social is too big to ignore and there are ways you can use it to your advantage. We invite you to view this infographic to learn more!

Content and Experience Cloud REST API Consolidation

Tue, 2017-03-14 11:20

Authored by Victor Owuor, Senior Director, Software Development, Oracle

You are probably aware of our efforts to rebrand Content and Experience Cloud platform to offer a cohesive application suite that allows convenient development of applications, which take advantage of our product offerings.  It is our intent to present a consolidated package of our feature set, abstracting away the different applications that comprise the Content and Experience Cloud product suite.   A consolidation of our REST API is a critical part of that effort.

In previous releases, the REST API was in two separate packages, one for “Social” and another for “Documents.”  That separation did not reflect the needs of our developers, who, for example, may need to obtain a conversation related to a document.  Another use case that spanned both of those packages is a developer that wants to embed a document in a conversation.  Those use cases are typical for developers and it is our goal to streamline the experience when write such applications.  Other developer documentation, such as documentation of the Sites SDK or the DOCS Application Integration Framework was also separate.   We have started making changes to the product and documentation to address those issues.


The first change is already evident in documentation for Content and Experience Cloud, shown below.   We now have a single landing page for developers that clearly lists the separate aspects of the developer interfaces that we offer.  For the REST API, we have a link for Content Management that includes the documentation for the DOCS REST API, and other content management API Calls.  We also have a link for Collaboration that includes the documentation for what was previously the Social REST API, and other Collaboration API calls. Additionally, the same landing page includes information about the JavaScript SDK for developing Sites and the Application Integration Framework for extending Documents.

The REST service end-points will be as follows:

  1. Content Management
    • Documents - /documents/api/…Collaboration
    • Social - /social/api/… 

We have plans to do additional work to make it easier to develop using the API.   The most important of those plans is our effort to harmonize the treatment of various common REST resources, such as people, groups, documents across the suite, which we hope to achieve later this year.   We are also working to harmonize the authentication and security model across all REST end-points in the same timeframe.

Please try the new REST API and documentation and share any feedback or reaction in the comments.

Content and Experience Cloud REST API Consolidation

Tue, 2017-03-14 11:20

Authored by Victor Owuor, Senior Director, Software Development, Oracle

You are probably aware of our efforts to rebrand Content and Experience Cloud platform to offer a cohesive application suite that allows convenient development of applications, which take advantage of our product offerings.  It is our intent to present a consolidated package of our feature set, abstracting away the different applications that comprise the Content and Experience Cloud product suite.   A consolidation of our REST API is a critical part of that effort.

In previous releases, the REST API was in two separate packages, one for “Social” and another for “Documents.”  That separation did not reflect the needs of our developers, who, for example, may need to obtain a conversation related to a document.  Another use case that spanned both of those packages is a developer that wants to embed a document in a conversation.  Those use cases are typical for developers and it is our goal to streamline the experience when write such applications.  Other developer documentation, such as documentation of the Sites SDK or the DOCS Application Integration Framework was also separate.   We have started making changes to the product and documentation to address those issues.


The first change is already evident in documentation for Content and Experience Cloud, shown below.   We now have a single landing page for developers that clearly lists the separate aspects of the developer interfaces that we offer.  For the REST API, we have a link for Content Management that includes the documentation for the DOCS REST API, and other content management API Calls.  We also have a link for Collaboration that includes the documentation for what was previously the Social REST API, and other Collaboration API calls. Additionally, the same landing page includes information about the JavaScript SDK for developing Sites and the Application Integration Framework for extending Documents.

The REST service end-points will be as follows:

  1. Content Management
    • Documents - /documents/api/…Collaboration
    • Social - /social/api/… 

We have plans to do additional work to make it easier to develop using the API.   The most important of those plans is our effort to harmonize the treatment of various common REST resources, such as people, groups, documents across the suite, which we hope to achieve later this year.   We are also working to harmonize the authentication and security model across all REST end-points in the same timeframe.

Please try the new REST API and documentation and share any feedback or reaction in the comments.

Replacing the Google Search Appliance (GSA) with ​Redstone’s Distributed Index and Search UI

Mon, 2017-03-13 08:55
Replacing the Google Search Appliance (GSA) with ​Redstone’s Distributed Index and Search UI
When: Tuesday, March 21st at 3:00 PM CT

WebCenter Content customers – now that Google has announced the discontinuation of their Google Search Appliance, are you looking for a proven, lower-cost alternative? 

Redstone has the solution for you!

During this live webcast, Redstone will provide an overview of our Distributed Index and Search UI solution.  We’ll demonstrate how your organization can seamlessly transition away from the GSA.  You’ll be able to provide your end users with a great search experience at a lower cost.

Additionally, you’ll hear from special guest Be The Match operated by the National Marrow Donor Program and their journey from the GSA to Distributed Index.

After the live demonstration, we’ll field questions from the audience.

Be The Match operated by the National Marrow Donor Program

  • Heather Helm, Product Owner/Business Sponsor
  • Andrew Chilson, Manager, IT Enterprise Application Systems

Replacing the Google Search Appliance (GSA) with ​Redstone’s Distributed Index and Search UI

Mon, 2017-03-13 08:55
Replacing the Google Search Appliance (GSA) with ​Redstone’s Distributed Index and Search UI
When: Tuesday, March 21st at 3:00 PM CT

WebCenter Content customers – now that Google has announced the discontinuation of their Google Search Appliance, are you looking for a proven, lower-cost alternative? 

Redstone has the solution for you!

During this live webcast, Redstone will provide an overview of our Distributed Index and Search UI solution.  We’ll demonstrate how your organization can seamlessly transition away from the GSA.  You’ll be able to provide your end users with a great search experience at a lower cost.

Additionally, you’ll hear from special guest Be The Match operated by the National Marrow Donor Program and their journey from the GSA to Distributed Index.

After the live demonstration, we’ll field questions from the audience.

Be The Match operated by the National Marrow Donor Program

  • Heather Helm, Product Owner/Business Sponsor
  • Andrew Chilson, Manager, IT Enterprise Application Systems

TekTalk Webinar: Defining Your Upgrade and Cloud Strategies: A New Path for Oracle WebCenter

Thu, 2017-03-09 13:48

TekTalk Webinar: Defining Your Upgrade and Cloud Strategies: A New Path for Oracle WebCenter
March 29th, 2017 | 1 PM EST

Too many companies still rely on legacy systems, or other outdated platforms, that are not capable of supporting the new demands of modern business.

Many companies are looking to embrace Cloud architectures to support traditional on premise applications. Devising strategies to upgrade existing applications and/or moving workloads to the Cloud can be daunting.

TekStream brings tribal knowledge of BEA WebLogic Portal, BEA AquaLogic User Interaction (ALUI), WebCenter Interaction (WCI), Plumtree, Stellent, Universal Content Management (UCM), Optika, Imaging and Process Management (IPM), and FatWire into one centrally manageable platform, Oracle WebCenter.

With many Oracle customers seeking upgrade strategies to Oracle WebCenter 12c, or devising new cloud architecture to reduce their infrastructure costs, TekStream provides you with options to ensure your success. As part of this TekTalk, we will address:
  1. How do I know if I need to upgrade?
  2. What are the upgrade options for 11g, 10g, and older to 12c?
  3. What are the options for on-prem upgrade?
  4. What are the options for upgrade and move from on-prem to Cloud?
  5. What are the options for moving from on-prem to Cloud and what tool sets are required?

'Upping' the Convenience Factor - Edit Files Directly from the Web

Wed, 2017-03-08 09:43

By: Marc-Andre Houle, Principal Manager, Product Management, Oracle Cloud Services

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}

As a product manager, I’m regularly collaborating with people both internal and external to my company. And as part of that collaboration, I’m regularly being asked to review, edit, and update files that were shared with me. What’s great about the Oracle Content and Experience Cloud is that it lets me collaborate easily on anything shared with me, and I can do that from any place, any device, and at any time.

But what if I’m not syncing a file or folder to my local machine? Or what if someone sent me a link to a file in a folder I don’t otherwise have access to, but wants me to make some edits? Oracle Content and Experience Cloud makes that easy too. Let me give a quick example of what that might look like.

Imagine Amy is working on a report and wants me to add some information. What will normally happen is Amy will add a few comments or annotations to the file in the related conversation, then flag me on the relevant comments. That will send me an email notification or a pop-up alert prompting me to review the file and make edits.

Like everyone else, the first thing I do after reading the email or seeing the notification is click on the link. That, of course, launches the browser and brings me to the file in the cloud. From there, I can clear Amy’s flag, read her comments, reply to each, and add my own annotations.

At this point, I need to make edits to the file. If I had that file synced locally, I could certainly navigate to the file in Windows Explorer or in the Mac Finder. But it’s far easier for me to click the “Edit” button and let Oracle Content and Experience Cloud do the heavy lifting for me.

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}

The first time I use the “Edit” feature, I am warned that the Desktop Sync Client needs to be installed. However, if it’s already installed, it is not necessary for it to be running at the time; the client will launch automatically.

The file I want to edit will then be downloaded to my local machine and a download progress appears. Behind the scenes, a temporary folder is created locally on my machine and the file is downloaded to that folder.

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}

The Desktop Sync Client will then automatically launch the default application for that file type to edit the file. For example, a .docx file will open in Microsoft Word, a .pptx file will open in Microsoft PowerPoint, etc.

Once I’m finished making my edits, I can save or close the file, and the file automatically get synced back to the cloud. Versioning is also handled automatically, so the edits will appear as a new version on the file.

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Cambria","serif"; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;}

When I go back to the browser, I will see the new version with all my edits. It’s then easy for me to post a comment in the related conversation and then flag Amy so she can get a notification that my changes were made.

Don’t have Oracle Content and Experience Cloud Service yet? Then, I highly recommend getting started with a free trial version available at https://cloud.oracle.com/content to see how you can now drive content and social collaboration anytime, anywhere and on any device.

What is Oracle Content and Experience Cloud, you ask? Well, you will be hearing a lot more about it over the next few weeks so stay tuned but in the meantime, if you are no stranger to Oracle Documents Cloud Service then you are already in the know...

The Workshop Integrates Collaboration and Business Intelligence in the Cloud to Boost Efficiency, Decision-Making, and Client Retention

Wed, 2017-03-01 12:17
        Oracle Customer Success 

The Workshop

The Workshop is a Spanish IT consulting firm that specializes in integrating business models, innovation, and technology to deliver business intelligence solutions that improve processes and operations. It services mainly operations- and efficiency-focused businesses in the retail, transportation, and manufacturing sectors.


Challenges
  • Implement a cloud business intelligence platform that enables the IT company to make better business decisions in real time, and offer it to retail, transportation, and manufacturing clients to enable them to optimize their processes and operations
  • Improve the workflow, efficiency, and effectiveness of the company’s corporate communications and client interactions by implementing a collaborative platform to draft, review, approve, send, and track documents
Results
  • Implemented and integrated Oracle Documents Cloud Service and Oracle Business Intelligence to deliver a user-friendly, powerful, and complete performance dashboard—combining company KPIs, stock levels, department performance, documents approval, to-do lists, and conversations—to retail, transportation, and manufacturing clients, transforming the company’s platform into an indispensable tool for clients and boosting retention
  • Provided real-time business intelligence to clients, enabling them to easily analyze data from multiple sources—including mobile devices, GPS providers, and databases—to make agile, informed business decisions, such as rerouting a bus away from a congested area to stay on schedule or moving stock from storage to store-front to meet demand
"We considered EMC, OpenText, Alfresco, and Google, but opted for Oracle Documents Cloud Service, integrating it with Business Intelligence because it best enables us to boost our company’s efficiency and to offer an indispensable added-value platform to our clients." — Eduard Romay, Accounts Director, The Workshop

Read the entire customer case study to learn more!

If Customers Mind, It Matters: Digital Design Thinking for the Experience Economy

Mon, 2017-02-27 11:23

Written by:  Geoffrey Bock, Principal, Bock & Company and Daryl Eicher, Marketing Director, Oracle

 Driving growth in the experience economy means putting customers first. Yet memorable service moments depend on operational excellence. Compelling digital interactions with customers depend on connected employees to make the kinds of memories that build brand loyalty. 

This obsession with simple customer and employee experiences is anything but easy to deliver. It demands digital design thinking. This is a new and in many cases challenging approach to design that effectively balances ever-increasing business expectations with the scarcity of highly skilled developer resources. 

Digital design thinking is far more agile and incremental than traditional application requirements analysis. Business operations teams expect high bandwidth conversations and nearly immediate release of new capabilities. They don’t have time for conventional requirements documentation and approval. But they know a good design when they see it. Digital design thinking starts with mocking up what business operations will see on their phones first and deferring technical details until after the business workflow is flawless. 


Today’s killer apps deliver seamless, multi-channel experiences that assistant and predict, rather than just inform and respond. These seemingly simple apps engage and delight customers, employees, and partners, by contextualizing content to speed decisions, and by anticipating the best next steps to streamline day to day activities.  

Digital design thinking isn’t just about building yet another “app for that.” It’s about making the apps you have easier to utilize in creative ways. So, in addition to focusing on the user experience first, digital design thinking must leave plenty of room for data-driven improvement over time. This “design for change” imperative is antithetical to traditional developer-led automation projects where application enhancements can take months or even years to go live.  

Consider the many decisions and coordinated actions a government agency must take to manage its contractor workforce. Getting a new contractor’s first day on the job to be productive typically requires approved actions spanning multiple departments and existing applications such as payroll, benefits, an enterprise directory, and a skills registry. Retooling every application involved isn’t an option for the department heads involved, so approvals, supporting documentation, and exception handling are typically handled via email and sneaker net. 

Traditional, developer-led automation projects typically put one-off system integration efforts on the critical path to delivering the full end-to-end solution. By comparison, digital design thinking starts with first principles -- delivering a simple mobile app that ensures all needed approvals are in place and easily discoverable for compliance purposes. After this approval workflow is agreed to across department heads, the next consideration is what content is needed to speed time to decision. Subsequent releases of the mobile app may involve supporting documents or forms. 

Only after the workflow is operating smoothly, and any existing email attachments are easily accessible to department heads from within the new app, are the difficult issues of integrating with existing systems of record considered. This pragmatic, human-centric, business-led approach depends on low code app development where visual models replace coding and automation is in the hands of subject matter experts. 

The final stage in digital design thinking is to prioritize connections with selected systems of record based on their impact on operational decision-making. Modern low code app dev relies on the ability to abstract the technical details of integration so that business analysts can focus on the decisions at hand without distractions and delays. Oracle Cloud Platform for digital business enables business agility and compliance with a shared service catalogue for pre-built connections. Third party and in-house developers publish additional services to the catalogue for business analysts to use to refine their simple mobile apps over time. 

How should you get started? 

Be sure to design for simplicity on the front end. Expect to add innovative capabilities, including intelligent services running within cloud environments, to the backend. Ensure that every decision point and every human interaction is informed by contextual content. And finally, anticipate the best next steps to simplify the tasks that end users need to perform to get things done. 

For more on how digital design thinking powers business agility, check out this on-demand webinar and supporting solution brief.  

IntraSee: Usability First Methodology

Tue, 2017-02-21 08:47

In the real world, organizations are complex organisms that have evolved over time, and have many important needs that must be met in order for them to flourish. Hence the need for Platform as a Service (PaaS) – cloud based tools that allow sophisticated organizations to move into the Cloud without having to sacrifice the needs of their workforce. Oracle partner IntraSee recently published a great video on their Usability First Methodology. We hope you'll check it out!

Custom Component in Sites Cloud Service with Static Files Referenced

Wed, 2017-02-15 09:18

Authored by Carlos Picazo, EMEA Digital Specialist Presales team member, on his personal blog "Carlos' Technology Corner".

Custom component in Sites Cloud Service with static files referenced

Today’s post objective is to learn how to develop a Custom Component in Sites Cloud Service that makes use of static files (in our case, a default image that can be override by the contributor) and how to reference the static files to work both in edit mode and when the site is published.

I’m going to use the same bootstrap theme than in previous posts (Modern Business) and will focus on create a custom component to render this specific HTML snippet (obviously managing the image, text and social network links):

Basically it’s a team member card, but I want to keep the image as the default image and provide the ability to the contributor to select another image hosted in Documents Cloud. Then we have three text that I will convert to make them editable by the contributor and we will play with the different CKEditor toolbars we want to offer to edit each text field. Finally, we will have 3 inputs as settings to configure social network links.

Continue reading for the three inputs and next steps.

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