Thank you to all who joined us last Wednesday on our live webcast: Driving Innovation with Cloud Self-Service and Engagement; we appreciate your interest and the Q&A that followed. For those who missed it or who would like to watch it again, we now have the on-demand replay available for the webcast here.
On the webcast, our Cloud executive, David Le Strat discussed the key market trends that are driving the transformation in IT's responsibilities and line of business users' engagement. He then went on to discuss some common use cases for collaboration, business automation and self service, and community engagement that we are seeing in the market today and how Oracle Cloud Content and Process solutions address these evolving needs. The value proposition becomes incredibly powerful for Oracle Applications and Oracle SaaS customers as Oracle Cloud Content and Process extends these and other applications' collaboration, self-service and sites communications capabilities. Do give the webcast a watch and you may find use cases that hit close to home.
We also wanted to capture some of the most asked questions and our experts' responses here. But please do follow up with us and comment here if you have additional questions or feedback. We always look forward to hearing from you.
Q. Do you see these solutions being used by IT or by business users? I am in marketing and am wondering how "user-friendly" these solutions are.
A. Cloud solutions are specifically designed to be LoB/user friendly with drag and drop interfaces, easy navigation and template based building. The solutions are also mobile-optimized for anytime, anywhere, any device use and consumption. So, all the convenience you see and experience in your consumer world has now been brought to extend your enterprise content and process collaboration and sites building capabilities. Do try out the free trial at cloud.oracle.com/documents to experience the ease and intuitiveness first hand. Your IT counterparts will be pleased to have an enterprise-grade, standards-based, pluggable, secure and fully auditable solutions in place that minimize IT reliance and you will be pleasantly surprised at the convenience, ease of use and on-boarding.
Q. Does Oracle Documents Cloud work with your WebCenter Content Management?
A. Yes. To avoid information silos, Oracle Documents Cloud Service integrates with your source of record, your existing content management system like Oracle WebCenter Content so that the content you have access to and you share is in sync with your source of record. We recommend you look at IDC paper on Hybrid Content Management that addresses this very point.
Q. To confirm, the idea with Sites Cloud is to build interactive sites?
A. Yes. Oracle Sites Cloud Service enables users to build microsites and community sites that brings together people, content, processes and even conversations. Integration with Oracle Documents Cloud ensures that content is being leveraged from Oracle Documents Cloud content repository. Processes can be kicked-off, tracked, worked on via integration with Oracle Process Cloud from within Sites and conversations can be easily embedded again as part of Oracle Documents Cloud Service. Do check out https://cloud.oracle.com/en_US/cloud-sites for more information.
Q. Is Documents Presenter available as part of Oracle Documents Cloud Service or is this a separate application to be purchased?
A. The Presenter app is available as part of Oracle Documents Cloud Service. The Presenter app allows you to curate relevant content available in Oracle Documents Cloud Service, and present it in visually appealing format right off your iPad. You can view a short video on Presenter here.
Q. Will Cloud Documents be integrated with Oracle SaaS Apps to facilitate the collaboration in the Cloud?
A. Yes. It is integrated with Oracle SaaS apps like Oracle Sales Cloud, Oracle Marketing Cloud and we will continue to extend such integration capabilities. Oracle SaaS and Application customers will find great synergies and ease in leveraging Oracle Cloud Content and Process with their existing investments.
Q. Can we view some demos of the solution for marketing or sales?
A. Yes, very much so. Please reach out to your Oracle account rep or connect with us via Comments here on this blog and we would be happy to go through each of these use cases with you in detail or any that is more closely related to your specific needs. Thank you for your interest.
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