Metalink forums - effects of the outsourcing

In galaxy Milky Way, a long, long time ago, Metalink forums were actually useful. There was
a guarantee that an Oracle person will take a look at your question within 24 hours and respond
to it. Responses were meaningful and useful. Obviously, Oracle Corp. followed the famous Dogbert
recommendation about cutting costs of workforce and Metalink forums ceased being useful. Did
anybody manage to have a question answered in a meaningful way by an Oracle person lately?
Do I have to open a TAR for every little question? It's annoying as heck. Someone from SUN or Oracle support has told my boss not to use LOG_CHECKPOINT_TIMEOUT in
the RAC environment but to create a crontab job switching logfiles instead. We're moving our batch jobs
to OEM and I'd like to know the reason for such a recommendation. It seems that I'll have to open
a TAR with this question.

--

Mladen Gogala
Oracle DBA
Ext. 121

--

http://www.freelists.org/webpage/oracle-l Received on Wed Jun 22 2005 - 15:31:49 CDT