Re: Terrible Technical Support

"F.Frederick Skitty" <Igotan_at_ombomb.demon.co.uk> writes:

>In article: <3vm21i$d92_at_ixnews7.ix.netcom.com> pat.e_at_ix.netcom.com (Patrick
>Elliott) writes:
>[snip]
>> We can't afford such slow response to an emergency. I know we only have
>> bronze support, but this is ridiculous
 

>You pays your money, you takes your choice.
 

>If you can't afford such slow response then why don't you pay for the level
>of support you need, i.e. gold ?
 

>--
>IGotAn_at_omBomb.demon.co.uk | WeirdGuy_at_cix.compulink.co.uk =%^)
>Hit them in the face, with a Funky Bass, For a Happy Smiling race.

Right, a real pity Oracle doesn't tell you that bronze just pays for upgrades and if you want any help at all you have to buy GOLD. It could save some time and frustration. I guess they just don't want to admit it. Received on Thu Aug 03 1995 - 00:00:00 CEST