Re: Terrible Technical Support

In article: <3vm21i$d92_at_ixnews7.ix.netcom.com> pat.e_at_ix.netcom.com (Patrick Elliott) writes:
[snip]
> We can't afford such slow response to an emergency. I know we only have
> bronze support, but this is ridiculous

You pays your money, you takes your choice.

If you can't afford such slow response then why don't you pay for the level of support you need, i.e. gold ?

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