Since Oracle Won't Call Me Back...

I've had this call in to Oracle since last Friday, haven't heard back, so: I'm having trouble trying to install Oracle Tools for DOS and SQL*SPX. Version numbers are:
  DOS Install 3.0.9.2.3
  Windows Install 3.0.8.3.7

First the DOS travails: after I installed the DOS Required Support Files version 7.0.12.1.0, I try to install SQL*Plus. Install tells me that I haven't installed DOS Required Support Files 7.0.12.1.0 (see last sentence) and I get no further. Same with any other DOS tool.

The Windows install program doesn't install itself - halfway through the process I get a GPF and it tells me there is already a copy of Windows installer running, then shuts down.

Between these two, I can't get *ANYTHING* installed. The Netware database is up and going (finally), but it's useless because the client tools won't install. HELP!!!!!!

BTW - DOS 5/Windows for Workgroups 3.1

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Harry Boswell                       u4imcehb_at_apollo.wes.army.mil
Computer Scientist
Information Technology Laboratory
U.S. Army Corps of Engineers

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