Re: ORACLE TECH SUPPORT. NONEXISTENT

In article <stanbCp4rK9.5y9_at_netcom.com>, <stanb_at_netcom.com> writes:
> Maybe they shhould consider wwhether it would be cheaper to
> write decent manuals. Oh wait they get *paid* for support.
> Get the point ?

you are right, stan, they are well-paid for support. however, if we all interpret this to mean that oracle support must read the manuals to us over the phone, how much support will any of us ultimately receive, and how promptly? the thread complains that resolutions take too long. IMO we help oracle to help us by reducing the bandwidth on their support lines. there are, of course, USEnet and the ORAWIZ mailing list as alternative  sources of help.

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dave mausner - sr consultant - braun technology group - chicago