Re: ORACLE TECH SUPPORT. NONEXISTENT
Date: Sun, 1 May 1994 15:40:57 GMT
Message-ID: <stanbCp4rK9.5y9_at_netcom.com>
dmausner_at_brauntech.com writes:
>Mime-Version: 1.0
>Date: Sun, 1 May 1994 05:25:04 GMT
>Lines: 32
>In article <Cp01KC.5BD_at_nntpa.cb.att.com>,
><mjm_at_atti14.atti14.attibr.att.com> writes:
>>I am having great
>> difficulty just getting started. Primarily trying to deal with
>> Oracle's bizarre terminal support scheme and Sys admin documentation
>> that is confused,vague and possibly inaccurate. To make a long story
>short
>i suspect that lots of oracle support time is devoted to answering
>questions that are actually there in the book. this means that when
>something is really broken, you don't get thru or you get lost in the
>phone mail system.
Maybe they shhould consider wwhether it would be cheaper to write decent manuals. Oh wait they get *paid* for support. Get the point ?
-- Stan Brown stanb_at_netcom 404-996-6955 Factory Automation Systems Atlanta Ga.Received on Sun May 01 1994 - 17:40:57 CEST