Re: Oracle Support?

In article Gts_at_cbnewsm.cb.att.com, jmjm_at_cbnewsm.cb.att.com (joseph.m.miklewicz) writes:
> Ronald,
>
> Oracle support infomed me that they do not automatically ship or notify
> customers when new release are available. Its up to the customer to keep
> calling in and get put on hold for 15 minutes to ask if the next release
> of xxx is available for platform yyy is available yet.

There is a way to tell what the latest releases of Oracle are. We are a member of the TSS, a bulletin board-type of system that we modem up can can actually see all our TAR's, etc. On the menu is a Oracle version matrix in which you select the Operating system, machine type, etc, and it displays the current releases of Oracle for that configuration. (Note that this is the same system that you wait 15 minutes for an Oracle Tech support person to log into to tell you!)

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