Re: Oracle Support?

jmjm_at_cbnewsm.cb.att.com (joseph.m.miklewicz) writes:

>Oracle support infomed me that they do not automatically ship or notify
>customers when new release are available. Its up to the customer to keep
>calling in and get put on hold for 15 minutes to ask if the next release
>of xxx is available for platform yyy is available yet.

It's possible to find out what the current releases are from the RTSS, but I'm not sure that information is any more (or less) accurate than what you would get from Tech Support. Doesn't tell you whether the releases FIX what you need, break something else, or even work, apparently. There is another item on the RTSS menu that looks like it lets you get to the bug reports, but I haven't explored that one yet.

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Michael Nolan, Sysop for the DBMS RoundTable on GEnie
nolan_at_notes.tssi.com, dbms_at_genie.geis.com
(posted from nolan_at_helios.unl.edu)