Re: customer support identifier
Date: 9 May 2007 04:04:05 -0700
Message-ID: <1178708645.683442.186040_at_w5g2000hsg.googlegroups.com>
[Quoted] [Quoted] On May 9, 1:57 am, y..._at_vtn1.victoria.tc.ca (Malcolm Dew-Jones) wrote:
> kalai (kalaivanan.r.2..._at_gmail.com) wrote:
>
> : Hi,
> : I try to register in Oracle metalink and it asks me for customer
> : support identifier. May I know what is customer support identifier
> : and
> : how can i get that.
>
> Basically, you can buy a support contract from oracle. Then they give you
> a password to access the metalink web site. The "customer support
> identifier" is just another name for the password.
>
> I have never bought support from Oracle, but some places I work do, I have
> no idea how you buy the support, or exactly how they allocate access to
> the metalink web site.
>
> Oracle has another support web site called OTN, as in otn.oracle.com,
> which is free. You can get a username/password for that for free.
>
> $0.10 Malcolm
Pretty simple process:
-
[Quoted]
- You purchase a perpetual or term license from Oracle;
- At the beginning of the period, during the valid term you purchase Support for the period (1 year);
- Oracle sends you the CSI.
A reasonably inexpensive product to purchase is Oracle Database Personal Edition. Since it's geared towards developers, and needs to complete price-wise with developer tools such as the various 'visual studios', it's a named 1-user license that contains all the features of Enterprise Edition (except RAC), comes in at a very low price point (Cdn$460) and permits purchase of support (22% of list).
Reasonable investment for the serious Oracle independant. Right now it's even less expensive for those in the US - by locking the numbers every quarter Oracle gets a few points from the exchange rate.
Easy to do at http://store.oracle.com armed with a credit card.
Did it myself a few years ago and never regretted the investment in my profession & future. As an independant, I consider it the same kind of expense as any other professional tools (prof. association, education, books, etc.)
/Hans Received on Wed May 09 2007 - 13:04:05 CEST