Re: customer support identifier
From: DA Morgan <damorgan_at_psoug.org>
Date: Wed, 09 May 2007 08:11:13 -0700
Message-ID: <1178723473.572074_at_bubbleator.drizzle.com>
>
>
> Pretty simple process:
>
> 1) You purchase a perpetual or term license from Oracle;
> 2) At the beginning of the period, during the valid term you purchase
> Support for the period (1 year);
> 3) Oracle sends you the CSI.
>
> A reasonably inexpensive product to purchase is Oracle Database
> Personal Edition. Since it's geared towards developers, and needs to
> complete price-wise with developer tools such as the various 'visual
> studios', it's a named 1-user license that contains all the features
> of Enterprise Edition (except RAC), comes in at a very low price point
> (Cdn$460) and permits purchase of support (22% of list).
>
> Reasonable investment for the serious Oracle independant. Right now
> it's even less expensive for those in the US - by locking the numbers
> every quarter Oracle gets a few points from the exchange rate.
>
> Easy to do at http://store.oracle.com armed with a credit card.
>
> Did it myself a few years ago and never regretted the investment in my
> profession & future. As an independant, I consider it the same kind
> of expense as any other professional tools (prof. association,
> education, books, etc.)
>
> /Hans
Date: Wed, 09 May 2007 08:11:13 -0700
Message-ID: <1178723473.572074_at_bubbleator.drizzle.com>
Fuzzy wrote:
> On May 9, 1:57 am, y..._at_vtn1.victoria.tc.ca (Malcolm Dew-Jones) wrote:
>> kalai (kalaivanan.r.2..._at_gmail.com) wrote: >> >> : Hi, >> : I try to register in Oracle metalink and it asks me for customer >> : support identifier. May I know what is customer support identifier >> : and >> : how can i get that. >> >> Basically, you can buy a support contract from oracle. Then they give you >> a password to access the metalink web site. The "customer support >> identifier" is just another name for the password. >> >> I have never bought support from Oracle, but some places I work do, I have >> no idea how you buy the support, or exactly how they allocate access to >> the metalink web site. >> >> Oracle has another support web site called OTN, as in otn.oracle.com, >> which is free. You can get a username/password for that for free. >> >> $0.10 Malcolm
>
>
> Pretty simple process:
>
> 1) You purchase a perpetual or term license from Oracle;
> 2) At the beginning of the period, during the valid term you purchase
> Support for the period (1 year);
> 3) Oracle sends you the CSI.
>
> A reasonably inexpensive product to purchase is Oracle Database
> Personal Edition. Since it's geared towards developers, and needs to
> complete price-wise with developer tools such as the various 'visual
> studios', it's a named 1-user license that contains all the features
> of Enterprise Edition (except RAC), comes in at a very low price point
> (Cdn$460) and permits purchase of support (22% of list).
>
> Reasonable investment for the serious Oracle independant. Right now
> it's even less expensive for those in the US - by locking the numbers
> every quarter Oracle gets a few points from the exchange rate.
>
> Easy to do at http://store.oracle.com armed with a credit card.
>
> Did it myself a few years ago and never regretted the investment in my
> profession & future. As an independant, I consider it the same kind
> of expense as any other professional tools (prof. association,
> education, books, etc.)
>
> /Hans
Same thing here. I would never put myself in a position of not paying for a valid CSI and having support available. As an independent you never know where you will be when something goes terribly wrong and it isn't ethical to use one organization's support agreement at another client's site.
-- Daniel A. Morgan University of Washington damorgan_at_x.washington.edu (replace x with u to respond) Puget Sound Oracle Users Group www.psoug.orgReceived on Wed May 09 2007 - 17:11:13 CEST