Remedy Action Request System and SQL*Net?

Hi,

   I am trying to install Remedy's Action Request System 2.0.1 for AIX 3.2.5 on an AIX 3.2.5 system. It will access an Oracle database on another AIX 3.2.5 machine using SQL*Net.

The AR install program can't find the database and my local Remedy support is crap!

I get:

Either the ORACLE database server is not running

   or your system id or password are incorrect

from the AR installer. I had a look through the install script and found that this message is being sent just after the $ISQL is called to communicate with the server. The ISQL program (oraload) returns:

Cannot open catalog; Message number = 550 (ARERR 550)

   Error during connect - 2729 (Oracle - 2729) ERROR: Cannot open the database ... exiting

no matter what parameters I give it!

SQL*Net is installed on both machines and I can sqlplus just fine from the client.

I doubt this is an Oracle problem, but I am getting desperate!

Does anyone have this going?

Thanks,

--
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 Brian Watson  <B.Watson_at_uws.EDU.AU>
 Computing Systems Officer.  University of Western Sydney, Macarthur