Re: Remedy Action Request System and SQL*Net?

In article <3ui0ho$o24_at_ob1.uws.EDU.AU> brian_at_tscc2.macarthur.uws.edu.au (Brian Watson) writes:

You did not specify the version of SQLNET you are using. Anyway if you are trying to make it work over SQLNET V2 It will give the errors you mentioned in your posting. ARS does not support/work with SQLNET V2 Try using V1 and it should work.

Pratul "Learnt this the hard way " Sharma

>Hi,
> I am trying to install Remedy's Action Request System 2.0.1 for
>AIX 3.2.5 on an AIX 3.2.5 system. It will access an Oracle database
>on another AIX 3.2.5 machine using SQL*Net.
>
>The AR install program can't find the database and my local Remedy
>support is crap!
>
>I get:
>
>Either the ORACLE database server is not running
> or your system id or password are incorrect
>
>from the AR installer. I had a look through the install script
>and found that this message is being sent just after the $ISQL
>is called to communicate with the server. The ISQL program
>(oraload) returns:
>
>Cannot open catalog; Message number = 550 (ARERR 550)
> Error during connect - 2729 (Oracle - 2729)
>ERROR: Cannot open the database ... exiting
>
>no matter what parameters I give it!
>
>SQL*Net is installed on both machines and I can sqlplus just fine
>from the client.
>
>I doubt this is an Oracle problem, but I am getting desperate!
>
>Does anyone have this going?
>
>Thanks,
>--
>---
> Brian Watson <B.Watson_at_uws.EDU.AU>
> Computing Systems Officer. University of Western Sydney, Macarthur
Received on Wed Jul 19 1995 - 00:00:00 CEST