Re: New SqlPlus type utility available for download

From: Jennifer <sweetiwpie183_at_yahoo.com>
Date: 27 Aug 2002 20:45:26 -0700
Message-ID: <f29fd891.0208271945.5adb370c_at_posting.google.com>


Christopher.Jones_at_oracle.comX wrote in message news:<uk7mcrhav.fsf_at_oracle.comX>...
> sweetiwpie183_at_yahoo.com (Jennifer) writes:
> > I've already made two requests to the
> > TOAD team and received the enhancements within a week. Can the
> > Sql*Plus gurus in this forum promise to do the same thing?
>
> We listen to each and every request. Even if the ideas don't fit with
> our corporate or product strategy we still want to hear them. Not
> enough people put forward ideas or even log bug reports about the
> SQL*Plus client tool.
>
> As to the "within a week" part, the vast majority of our customers
> specifically do not want to upgrade as frequently as you seem to. Our
> release cycles are determined accordingly.

If you'll pardon the insult, I supose that is why TOAD has kicked butt over **all** other products. TOAD users are listened to and their requests implemented within days. And it doesn't seem to affect new development whatsoever since new releases are still very beefey and every three or four times a year. The other part is "fit with our corporate or product strategy." The Toad team doesn't ask such silly bereaucratic questions. They ask what the users want and provide it. I know that is a unique idea in software development, providing what users request despite marketting weenies and the suits and ties, but it has made TOAD the tool it is, #1! Received on Wed Aug 28 2002 - 05:45:26 CEST

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