Re: Dude, where's my tar? Was: Re: I hate OTN now (and Metalink's searches) - Follow up

mccmx_at_hotmail.com (Matt) wrote in message news:<cfee5bcf.0404070135.3e9c829c_at_posting.google.com>...
> I know the feeling, I've had Metalink bomb out on me many a time after
> 15/20 minutes of formulating a decent explanation of my problem...

Yeah, I've learned to periodically paste into notepad. On Google too, for that matter. But I blew it this time, didn't expect what happened.

>
> Bloody frustrating..
>
> What do you think about the new 'look and feel' of Metalink now.

Have you seen the previous threads?

>
> I used to be able to find info within 2 minutes of looking before the
> changes were made... Now the Search engine is alot less intuitive and
> harder to follow. Or is it just me being stuck in my ways....?
>
> Matt

It gets better. Somehow in my tar the Product changed from 9iAS installation issues to Oracle Collaboration Suite, prompting some odd questions from the analyst who picked it up. Entering (but not submitting) a dummy tar, I don't even _see_ OCS in the drop downs. I guess I could have been way off from the initial selection, and somehow not noticed, but it's kinda scary regardless - it was asking Portal related questions anyways, so maybe I just don't understand that OCS has replaced iAS? :-) ( Explanation of portal components: http://portalstudio.oracle.com/pls/ops/docs/FOLDER/COMMUNITY/OTN_CONTENT/MAINPAGE/KEYFEATURES_BENEFITS/PORTAL_SOD.HTML - Isn't sod a bad word in some places? :-) More likely, I don't think anyone has really sat down with the decision tree for the tar drop-downs and made it make sense for the various cases - or maybe the original tar entry design was off-the-cuff.

>
>
>
> joel-garry_at_home.com (Joel Garry) wrote in message news:<91884734.0404061458.2c2284b5_at_posting.google.com>...
> > Daniel Morgan <damorgan_at_x.washington.edu> wrote in message news:<1080618273.24332_at_yasure>...
> > >
> > > I did as I suggested and phoned Oracle Corp. in Redwood Shores this
> > > morning. At about 3:15pm I received a phone call from the manager
> > > that was responsible for the metalink changes as well as a follow-up
> > > email to my UW account so I could get back to him directly in the
> > > future.
> >
> > Good job!
> >
> > >
> > > I can fault the work that was done ... but not the responsiveness and
> > > integrity of the manager. I would encourage others to do as I have done.
> > > If enough people make their views known ... I have reason to believe
> > > that this manager is definitely one that will take into account our
> > > feelings and impressions and act on them. I was genuinely impressed and
> > > that is not a feeling I usually get in these situations.
> >
> > So I'm entering a TAR, naturally it has to do with 9iASR2 patches, so
> > it takes forever to enter it. While I'm carefully crafting all the
> > ins and outs, I'm running RDA, since it says right there at the
> > beginning it is necessary, and I know the droid that picks this up
> > will "need" it. I've done this before, but can't remember the exact
> > way they want to zip the files, so I click on RDA. Get an SSO screen,
> > put in username and password - hmmm, is that metalink or OTN password?
> > Try metalink password, no good, try OTN password, get some blow-off
> > Document not found. (WWC-46000) message. Hit back button, wind up at
> > initial metalink screen - where's my tar?
> >
> > jg

jg

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