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Holger Marzen wrote:
>>It is completely daft and a recipe for trouble.
That doesn't mean you have to do it. Give the customer a letter to sign stating that you have advised them against it and that they accept full responsibility for any finanical or business losses caused by "their" decision.
People often decide they don't want something so badly when forced to accept responsibility for it.
> Any suggested readings.
A book on how to say "No" without creating enemies. ;-)
-- Daniel Morgan http://www.outreach.washington.edu/ext/certificates/oad/oad_crs.asp http://www.outreach.washington.edu/ext/certificates/aoa/aoa_crs.asp damorgan_at_x.washington.edu (replace 'x' with a 'u' to reply)Received on Fri Jan 30 2004 - 09:34:56 CST