Re: Windows Client Install Crashes

Hello Ian,

sometimes windows 10 is a mystery..

Is it really a must use 12.2.0.1 client version? If not i´ll suggest trying to install the latest 19c ou18c.. win32. believe, It should work, I´ve seen it happen at work. latest versions usually don't bother.

regards,
angelo

On Wed, 22 Jul 2020 at 14:16, MacGregor, Ian A. <dmarc-noreply_at_freelists.org> wrote:

> A colleague is trying to install. the Win32 12201 client on a Windows 10
> box. The install is crashing immediately. The only thing we can find in
> regard to this problem is to make sure the install is done as an
> administrator. This is how the install is being done. My colleague has
> been successful installing on prior Windows versions.
>
> The crash happens before any files are written. This particular client
> is necessary to support a third party application per the vendor.
>
> I also couldn't figure out how to open an SR on a client. Nothing Ityped
> into the product filtering box worked.
>
> Has anyone been able to install this particular client on Windows 10. How
> did you get around the error
>
> Ian MacGregor
> SLAC NATIONAL ACCELERATOR LABORATORY
>
>

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