Just back from Manchester, in the UK, where the Oracle Applications User Experience (UX) team (with Oracle Worldwide Alliances and Channels) held an outreach and communications event for Oracle PartnerNetwork members, this one aimed at applications pre-sale teams.
These events are all about sharing the UX message, partner learning, and an opportunity for networking and relationship building. But, they're a two-way exercise. Applications UX get to understand local market requirements and to respond with the right message and resources for customers and partners. Attendees tell it to us straight about how to make sales deals happen, and the insight we get from pitch-back sessions where attendees use those UX messages as part of their own sales stories is invaluable.
Our latest UX Sales Ambassador Julien Laforet (@julienlaforet) of Oracle France pitches a compelling social integration message to an engaged audience. Sold!
Learning and Listening
In Manchester, attendees learned the UX fundamentals of our Cloud applications, how to communicate the business benefits of our UX science, and identify enduring return on investment for customers. For example, one big win is the simplicity with which our Oracle Sales Cloud and Oracle HCM Cloud simplified UI applications (available now in Release 7) can not only be used out of the box without training, but easily customized and extended using composers to meet customer business requirements, too. It’s simple to build on that great UX, without needing a major IT project.
The Applications UX team were listening. We heard how important social network integration is to applications customers, the must-haves for ease of use and tailoring, how regional customers must have those localizations to do business, PaaS partner applications integration drivers, the enablement of continued ROI for coexisting applications, the need to address productivity needs of heads-down workers, getting that UX message out to Oracle Forms customers, meeting public sector procurement requirements, and more. Mobile apps were a very hot topic too, and our demoing of two Oracle apps (Oracle E-Business Suite and Oracle Cloud Applications) live and showing off the latest mobile toolkit wiki of Oracle Mobile Application Development Framework (ADF) components and UX design patterns hit the target.
Applications UX showed and shared demos for applications desktop and mobile UIs, all built using UX design patterns and Oracle ADF, and delivered the latest info on the Simplified UI Release 7 applications and how to use composers to extend those applications. We also revealed emerging innovations and business cases, demoing wearables, for example. The CRM Google Glass app was a big hit!
Noel Portugal (@noelportugal) demonstrates a CRM app on Google Glass live.
So, customers, developers, customers, are you preparing to join us in 2014? Watch out for more enablement events coming to your country or region next year. Stay tuned to the Voice of User Experience (VOX) blog and to @usableapps on Twitter for the latest details.
See you signed up for one of our communications and outreach events in 2014!
The Oracle Application Development Framework (ADF) Mobile and Oracle Applications User Experience (UX) teams have published a wiki for builders of mobile apps for tablets and smartphones using enterprise methodology. Bookmark the wiki now!
The wiki provides Oracle developers, customers and partners with a mobile toolkit enabling the building of great mobile apps for today's workers who demand modern, consumer-like UX while being productive in completing tasks. Check out the information on the Oracle ADF Mobile components and their usage, and how the UX design patterns dovetail with the technology to provide reusable, easily applied solutions for developers. The design guidance now includes content and gestures, and the integration of device features such as voice and camera capabilities.
Oracle ADF Mobile enables productive building through code-once solutions for platforms and devices.
There is some great task flow explanations too. Using a sample sales app, the wiki shows how tasks and device features are best designed to reflect the requirements for both tablet and smart phone users.
Watch out for more developer productivity resources and outreach coming from the Oracle Applications User Experience, Oracle ADF, and Oracle PartnerNetwork teams. And, if you're in a position to share the results of these shared Oracle ADF and UX resources by telling us about your built mobile apps and use cases, reach out using the comments or through the customer participation channels on the Usable Apps website and let us know.
We'll share the UX goodness and you can share your greatness!
The Oracle Development Tools User Group (ODTUG) webinar on the Visual Design for any Enterprise UI was a great success with nearly 150 participants signed up. The Oracle Applications User Experience team is delivering a series of webinars through ODTUG on building great-looking, usable apps, and the visual design subject, along the one coming up on wireframing, is always a crowd puller. The visual design webinar is branding-centric, a fun subject, topical, and something we can all relate to, so it's a great way to learn how to make a great enterprise UI for your customers and clients.
You can read more about the webinar content on the Usable Apps blog, but it is always fresh, this time updated to include insights on Facebook colors, the Yahoo! logo, those Apple iOS7 icons, and measuring usability and visual design. Applications user experience is all about being modern and compelling, and if it's hot in UX, and relevant to enterprise UX enablement, we're on it!
There was a lively question and answer session at the end of the webinar. Athough the answer to any UX question that looks for a "yes" or "no" answer is, of course, "it depends" (hat tip: Jakob Nielsen), here's a sample:
Q: Should your designs always follow a color paradigm of a logo for say, some company?
A: Don't copy or steal, but inform yourself of branding and visual design best practices and then apply them to your enterprise UI's requirements. Adapt the best practices to communicate your key messages and to quickly "hook" the user. Before rollout, do some usability testing with representative users, and when you're live, measure the usability, and respond to feedback. Using smart coding techniques means you can make changes in a centralized, scalable way. A conservative approach is best.
Q: Have you read the book by Edward Tufte on the visualization of quantitative information?
A: His book, The Visual Display of Quantitative Information is a great resource. Visualization of information is a vital UX requirement in the enterprise. You can find more information visualization guidance for free from the Oracle Applications UX team with the OBIEE Dashboard design patterns and guidelines and the Oracle Endeca UI Design Pattern Library. The Oracle ADF DVT components enable developers to be productive when building data visualization solutions.
Q: How does this (guidance) change for numeric data? For instance, can we apply these techniques to spreadsheets?
A: You can adapt these techniques for spreadsheets, yes. Lay out your information logically, use headings to organize and padding for readability, show the information in locale or common formats your users will understand, and don't overload the spreadsheet with lots of garish colors. A small number of primary colors, supported by a legend and made accessible, is best. Use readable, conservative font faces and allow users to change the viewing size if necessary. For faster access and breadth of information, consider graphs and charts visualizations with action components to then drill down into spreadsheets. Remember, Oracle ADF provides for the integration of Microsoft Excel workbooks and to detach and view application tables in Excel-like ways, too.
Q: If you are design phobic but your usability is good, should you hire?
A: If you must prioritize, then invest in a designer for icons (especially for mobile devices). Being smart with coding and leveraging technology to help you with color changes, font fallback solutions (using a centralized CSS) and so on, testing with common browsers, along with the other points covered in the webinar, make for development scale and productivity. However, as icons and graphics will most likely be binary files (let's not go there with SVG), bringing in designer expertise once-off is worth it. Remember, that its's usable websites that users consider beautiful - not the other way around - and well-designed iconography contributes to productivity and that all-important positive impression that users form rapidly. Icons are communication devices, central to your UX and the emotional engagement with your brand, so hiring a qualified artist is a wise investment to make if you can (investing in a copywriter is smart too).
Great questions! A copy of the presentation and the webinar recording is available to ODTUG members. You can ask your own questions by attending such webinars and engaging with our other outreach and events. Follow @usableapps on Twitter and the VOX blog for news of upcoming opportunities.
Yes, making is what it's all about, with Oracle partners doing the making of great looking usable apps with the Oracle Applications Development Framework (ADF) and user experience (UX) toolkit at our workshop in the UK. And what an energy-packed and productive event at the Oracle UK (Thames Valley Park) location it was. Partners learned the fundamentals of enterprise applications UX, why it's important, all about visual design, how to wireframe designs, and then how to build their already-proven designs in ADF.
There was a day dedicated to mobile apps, learning about mobile design principles, free mobile UX and ADF resources from Oracle, and then trying it out. The workshop wrapped up with the latest Release 7 Simplified UIs, Mobilytics, and other innovations from Oracle, and a live demo of a very neat ADF Mobile Android app built by an Oracle contractor. And, what a fun two days both Grant Ronald of ADF and myself had in running the workshop with such a great audience, too!
I particularly enjoyed the wireframing and visual design sessions' interaction; and seeing some outstanding work done by partners. Of note from the UK workshop were innovative design features not seen before; making me all the happier as developers brought their own ideas from the world of consumer technology, applying strong themes of mobility, simplicity, and social to the building of work apps with enterprise development methodology.
Partner wireframe exercise. Applying mobile design principles and UX design patterns to wireframes means you're already productively making great usable apps! Next, over to Oracle ADF Mobile with the solution!
Two simple examples from the design session for a mobile field service app illustrated this trend: Participants realized how the UX and device functionality of the super UK-based Hailo app could influence their designs (the London cabbie influence, maybe?), and the way they now used maps, cameras, barcode scanners and microphones on their smartphones could be adapted for tasks in work too. Of course, ADF Mobile has the device integration solutions to help too! I wonder will similar U.S. workshops in Silicon Valley see an Uber UX influence? (LOL!)
That we also had partners experienced with Oracle Forms who could now offer a roadmap from Forms to Simplified UI and Mobile using ADF, and do it through through the cloud, really made this particular workshop go "ZING!!!" for me.
Many thanks to the Oracle PartnerNetwork (OPN) team for organizing this event with us, and to the representatives of the Oracle partners that showed up and participated so well. That's what I love about this outreach. It's a two-way, solid value-add for all.
Interested? Why would partners and developers with ADF skills sign up for this workshop?
Here's why:Learn to use the Oracle Applications User Experience design patterns as the usability building blocks for applications development in Oracle Application Development Framework. The workshop enables attendees to build modern and visually compelling desktop and mobile applications that look and behave like Oracle Applications Cloud Service*, integrated with your partner applications, whether for new, or co-existing applications deployments. Partners learn to offer customers and clients more than just coded functionality; instead they can offer a complete user experience with a roadmap for continuing ROI from licensed applications while creating more business and attracting the kudos of other makers of apps as they're wowed by the evidence.
So, if you're a partner and interested in attending one of these workshops and benefitting from such learning, as well as having a platform to show off some of your own work, stay well tuned to your OPN channels, to this blog, the VoX blog, and to the @usableapps Twitter account too.
Can't wait? For developers and partners, some key mobile resources to explore now
- Oracle ADF Mobile UX Patterns and Components Wiki
- Oracle ADF Academy (Mobile)
- Oracle ADF Insider Essentials
- Oracle Applications Mobile User Experience Design Patterns and Guidance
* Oracle Applications Cloud Service is the product line name for software as service (SaaS) and On Demand versions of Oracle Fusion Applications.
Mrudula Sreekanth, Oracle Applications User Experience, tells us about sharing the latest PeopleSoft User Experience guidance.
The PeopleSoft Applications User Experience team is excited to announce the release of the PeopleSoft User Experience (UX) Guidelines. These UX Guidelines contain information about using key PeopleSoft components to create highly usable, efficient, and productive experiences for Oracle customers.
PeopleSoft UX Guidelines and Principles to Create a Great User Experience
Several PeopleSoft customers participated in a survey in December 2012, which helped us identify the following topics, all covered in the first release of the guidelines.
- Guided Process
- Pivot Grid
- Related Content
- Related Actions
- Modal and Mouseover Windows
Why Do We Need UX Guidelines?
With PeopleTools 8.53 and PeopleSoft Applications 9.2, you see more modern and visually appealing features being delivered by PeopleSoft. With the help of these UX guidelines, customers and partners can not only design and tailor their own user experience but also ensure consistency with the features designed by PeopleSoft.
The UX guidelines explain each topic in detail, display relevant images, and provide usage guidelines.UX Guidelines Examples
The following image explains what a WorkCenter is and the advantages of using it.
UX How's and Why's of PeopleSoft WorkCenter
The image below shows a train with sub-steps which takes users through complex tasks, one step at a time.
Train Steps Covered in the Guided Process Guideline
The next image shows the usage guidelines for Pivot Grids. Relevant usage guidelines have been provided for all the other topics as well.
Pivot Grid Usage Explained
The PeopleSoft UX Guidelines enable customers to design and tailor the ultimate user experience for their organization. Following the guidelines ensures consistency across applications. The guidelines also help in choosing the right pattern for any scenario.
Send any feedback and suggestions on the PeopleSoft UX guidelines directly to the PeopleSoft UX team using the comments feature below, your input will be forwarded to Mrudula.