My wife used to work in Operating System Suport for a major
mini manufacturer. Sometimes she worked the phones.
Once this guy called in with a problem installing a new
rev of the O/S. Understand, this was not a desktop computer
but a fills-a-room computer, with (normally) a dedicated
on-site support staff, its own climate controlled room,
etc.
The O/S upgrade "didn't work." So she goes through all
the common problems: existing version, new version,
what applications are you running, are you putting the
floppies in the correct orientation. (I think these were
5" or 8" floppies.)
The guy is getting frustrated, and at some point he
just bursts out: "And another thing. I don't know why
you sent me ten of these floppy things. I couldn't fit
more that five of them in."
He had tried to insert *all* of the floppies in the drive
at once, and wedged in five of them. Ultimately the
field service guy determined the floppy drive had
been destroyed in the process.
Marshall
