Re: Oracle to double hiring of Indians

subrown_at_start.com.au (Sub) wrote in message news:<3ebc0b79.0307141815.49f31faf_at_posting.google.com>...
> sybrandb_at_yahoo.com wrote in message news:<a1d154f4.0307132348.38600290_at_posting.google.com>...
> > coldrainandsnow_at_lycos.com (Jitendra Patel) wrote in message news:<7610580f.0307120937.21ba3ed6_at_posting.google.com>...
> > > Yes, this is most wonderful news.
> > >
> > > Because Indians work for one-forth the cost of UK people, I hope to
> > > see Indians take a much larger share of Oracle jobs for companies
> > > across the world.
> > >
> > > Oracle DBA people can work remotely from Bangalore, saving Oracle
> > > customers billions of pounds in labour costs.
> >
> > A most annoying development. Indian people employed by Oracle have
> > learned to follow a script, instead of learning to think, and their
> > lack of politeness is appalling.
> > The dire consequences will be seen soon.
> > I don't hope to see Oracle support being taken over by trained
> > monkeys.
> >
> > Sybrand Bakker
> > Senior Oracle DBA
>
> I think India has one of the most gracious and competent people in the
> world. What makes you think that they're not so?

Practical experience. Calling me with my last name only has to be considered rude, and just ignoring the customer considers the experienced behavior of Oracle as a bug is definitely customer-unfriendly. As the experienced behavior was connecting to an incorrect instance due to incorrect configuration for the MTS parameters, and it was not apparent from the docs the configuration was incorect, and the rep didn't want to do anything about it, the whole experience was most annoying.
My own experience in other companies with Indians is also, that anything which is written down in a book must be the ultimate truth. So usually you have a hard time convincing them they are wrong, and they can be quite stubborn.
I don't share your judgement with respect to their competencey, I'd rather don't want to work with Indians again. As far as I am concerned this is a bad move (tm) which Oracle is going to pay for.

Sybrand Bakker
Senior Oracle DBA Received on Tue Jul 15 2003 - 09:39:24 CEST