Re: Oracle patch requests

rawoods_at_ix.netcom.com (Richard A. Woods ) writes:

:In <469ovn$3pe_at_ixnews5.ix.netcom.com> jgeter_at_ix.netcom.com (Joseph
:Geter) writes:
:>
:>Is there an Internet location where patches to Oracle reside and is
:>there an e-mail address where I could request a patch?
 

:No to both questions.
 

:You must request and acquire patches to Oracle products through
:customer support who must request same from Oracle development.
 

:Rich Woods
:Oracle Worldwide Customer Support

However, it is possible to initiate a TAR via e-mail (assuming you have support), and so if you know of a patch you may be able to get thing started with e-mail. Check with customer support.

Further, several speakers at IOUW, including Randy Baker, the Oracle Senior VP in charge of support, stated that Oracle is looking into ways to provide patches and support across the Internet. This will still require a support agreement, though.

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Michael Nolan, Sysop for the DBMS RoundTable on GEnie
nolan_at_tssi.com, nolan_at_inetnebr.com
(posted from nolan_at_zeus.unl.edu)