Re: Terrible Technical Support

jalford_at_immcms1.redstone.army.mil (jack) wrote:

>In article <libidoDCnzvD.11y_at_netcom.com> libido_at_netcom.com (Ron Bogdanoff) writes:
>>From: libido_at_netcom.com (Ron Bogdanoff)
>>Subject: Re: Terrible Technical Support
>>Date: Wed, 2 Aug 1995 03:47:36 GMT
 

><SNIP>
 

>>Well, I guess you must not have very much experience with Oracle tech
>>support. The experience you describe is not uncommon at all. Count your
>>blessings. If you need to call for support of their application
>>packages, it's even worse. That's one of the reasons the company I work
>>for has a position for someone like me - I troubleshoot application code
>>because they (Oracle support) are notorious for not calling back on a TAR
>>for days (if not weeks).
 

>Yep, I've gotten more Oracle Support from this newsgroup than I've ever
>gotten from the Support Line !!! I got a call back today on a tar I open 3
>months ago !!!
 

> - jack

As I read this I allways thought it a typical Dutch support problem... but it aint!

A pitty for you guys but a blessing from me. Here in Holland it is BAD just like you all wrote.

I guess I have t stick around and see what I can tick up here

Hasta! Received on Sat Sep 02 1995 - 00:00:00 CEST