Re: Terrible Technical Support
Date: 1995/08/02
Message-ID: <3vp0nt$rra_at_dingo.cc.uq.oz.au>#1/1
"F.Frederick Skitty" <Igotan_at_ombomb.demon.co.uk> wrote:
>In article: <3vm21i$d92_at_ixnews7.ix.netcom.com> pat.e_at_ix.netcom.com (Patrick
>Elliott) writes:
>[snip]
>> We can't afford such slow response to an emergency. I know we only have
>> bronze support, but this is ridiculous
>You pays your money, you takes your choice.
>If you can't afford such slow response then why don't you pay for the level
>of support you need, i.e. gold ?
Couldn't agree you more, it's the old old story, you get what you pay for. If the reps are busy acting on calls from gold support customers then you wait your turn.
>--
>IGotAn_at_omBomb.demon.co.uk | WeirdGuy_at_cix.compulink.co.uk =%^)
>Hit them in the face, with a Funky Bass, For a Happy Smiling race.
-----------------------------\ooOoo/----------------------------------- Gordon Hooker MACS PCP ,--_|\ 25 Clarke Street, Ripley, Queensland, 4306, Australia / \ gordonh_at_acslink.net.au \_.--._/ mobile: 018883835 phone: 61-7-2889716 V -----------------------------------------------------------------------The opinions you read here are mine and not necessarily those of my employers. Although, I must say they are the truth, the whole truth, and nothing like the truth. As far as I'm concerned anyway... Received on Wed Aug 02 1995 - 00:00:00 CEST