Re: RTSS access via the internet

Joe Minnich (jminnich_at_bugaboo.ssnet.com) wrote:
: Does anyone currently use RTSS ? My sales rep has
: indicated that it may be available via compuserv ?
: How has it worked for you ? Does it help with
: resolving tar's. Just looking for some feedback.
: In my years of experience of working with ORACLE
: I only attempted to use it once - Back then it was
: a 2.3 forms app. I remember having to jump through
: rings of fire to enter a TAR ! Ouuucch. I am
: hoping that is has been improved.
 

: -- snip --

I use the RTSS occasionaly for info and entering TARs when Oracle's help line gets backed up. That is when my needs are not critical. I find that Oracle will call back within a day, at least this has been so for me for the last month. Once you get the keys down, it's fine.

Haven't looked at the compuserve services seriously due to time contraints.

Oracle does have a list-server, if you have a level of service called a 'medal' service. I tried it and found I do not have the correct level of service. The following is a direct quote from the server: begin quote:
TO SUBSCRIBE:

Your initial message should be the request for subscription to the service. A message, directed to SUPREQ_at_US.ORACLE.COM should be constructed in this format:

begin subscribe

  csi:             <your Customer CSI number>
  first_name:      <first name of the authorized contact>
  last_name:       <last name of the authorized
		    contact>
 phone:           <contacts phone number>
 return_address:  <your email address, used
		      in all future replys> 
 cpu_serial_number: <the serial number
		   for your machine>

end quote:

larry.

-- 
larryf_at_teleport.COM