Re: oracle support via E-Mail available

Lynn Osburn (losburn_at_teal.csn.org) wrote:
: >Does anyone know, whether oracles support people are reachable via e-mail?
 

: Michael, the general format of oracle email ids is
: first char of first name, then lastname, _at_us.oracle.com, for those who
: work in the US. I dont' know about off the continent.

You're right you can reach everybody like this, (even off the continent), but this not the proper support channel. If you've contacted someone within support he/she might give you his/her mailid if you want to send the person some extra information, but in general this is not the way to tell support about problems etc.

Sandor Nieuwenhuijs (snieuwen_at_nl.oracle.com) Oracle Netherlands

• These opinions (if any) are just mine. I do not represent Oracle ---
• Corporation in this Posting ---