Re: OT: Changing username on MOS

On 2019/05/16 10:49, Rich J wrote:

> So I'm giving in and finally updating my email address (username) in my MOS profile to account for our change in company name. I've received the 2 emails (one to each of old and new email addresses) about the change. I've also requested the requisite email verification, but an hour later and I'm still waiting. Online help suggests logging in using my old username, which is disabled due to the email change. The Help Request form says they'll get back to me, "usually within 24 hours".

As a followup, I did eventually get the validation emails, plural because I validated multiple times after several minutes. They took about 5 hours to send them, but I didn't get them for 10+ hours, thanks to Outlook360 (subtracted 5 days for annual downtime).

Rich

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