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Re: Is this Needed?

From: Juan Carlos Reyes Pacheco <juancarlosreyesp_at_gmail.com>
Date: Fri, 28 Oct 2005 10:56:42 -0400
Message-ID: <cd4305c10510280756h14da6a9dw14ffddf71417e168@mail.gmail.com>


Don, what can I say? hmmmm.
Well, when in a business there is a problem can't be solved, usually is because there is some hidden reason that support them. In any matter from service to customers to bathroom matters.

For example one hidden directive could be:
"One IMPORTANT advantage for us is to learn to use hidden parameter,
because once we tested carefully, allows us to be faster and efficient"

Now you can start discussing about it days, you demosntrate is not advisable, and you are not going to avoid the use of it, until you get that directive, that directive can be only in the mind of your manager, but sadly he is who decides. And then you must demostrate the opposite.
Curiosly you find that directive are partially right, and sometimes are not really wrong, and what must be done is fix them. (I'm not suggesting you use hidden parameters, this is only one example) The you have to specify when and how use, and when and how don't use it. The you move from a postion from do, to don't to a more flexible situatiosn for boths.
So the clue is to find that directive and then test.

I had been, not months, I can say years trying to fix some problem I thought was wrong, and the true they were wrong (even now they are partially wrong), but too I learned some lessons about why they are not totally wrong.

The point is if you take the time to solve it, you can learn something, and if you remember the other person is human and intelligent, and treats him in that way. Usually persisting to get a solution, you learn something, they learn something, and helps you grow in that business. But this is only if you solve the problem. This is not easy . And frequently implies to create politics to get things work fine.

For example, I'm Don Freeman, and you are your boss; I'll send you and email or better a written document (to keep a copy for the future, about what I said and the answer I received):
"Mr Boss,

I understand this is important for you, but we can't continuing working in this way following guidelines without having clear why do this.
So
1) Are we going to continue doing things without evidence they are beneficial. 2) Are we going to start to stablish procedures and politics, about the requirements to create new tasks, and the method to evaluate the benefits on old task.

(As you see here, the first step is not if you want to do that task, or not; the point is the attitute, about all this kind of tasks; if he says 1), then you will have to wait some week and insist in it; if he choose 2) then you have a lot of work to do, because is now you are responsible of that, and if some dozens situations like this repeat in time, and you get successful , keep in mind to ask som increment in your salary :)

Don, You solve it or you suffer with it there is no other way.

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Received on Fri Oct 28 2005 - 09:59:25 CDT

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