Re: SLA/metrics for RFP for programming services
How about specific deliverables within a specific period of time for a total amount not-to-exceed? Can’t think of any other metrics that matter...
on 1/16/04 2:19 PM, Thomas Jeff at jeff.thomas@thomson.net wrote:
If you were to write up a RFP for programming services, what kind, if any, metrics
would you include to provide some measurements by which performance of the contract
can be assessed? The tasks will typically be writing up ETL runs for our DW.
CPU, LIO, wait events, etc?
Thanks!
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Jeffery D Thomas
DBA
Thomson Information Services
Thomson, Inc.
Email: jeff.thomas@thomson.net
Indy DBA Master Documentation available at:
http://gkmqp.tce.com/tis_dba <http://gkmqp.tce.com/tis_dba>
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Received on Fri Jan 16 2004 - 21:54:27 CST
