Re: How to expedite your Support call (YEAH Right)
From: Joel Garry <joelga_at_rossinc.com>
Date: Mon, 3 Oct 1994 23:59:33 GMT
Message-ID: <1994Oct3.235933.20797_at_rossinc.com>
Date: Mon, 3 Oct 1994 23:59:33 GMT
Message-ID: <1994Oct3.235933.20797_at_rossinc.com>
In article <Cwr6Jr.82q_at_aplcenmp.apl.jhu.edu> birznie_at_aplcenmp.apl.jhu.edu (PA Birznieks gunther 301-738-0892) writes:
>I am currently a SYBASE customer who is probably switching to Oracle soon
>due to means beyond my control (Corporate Database Standard issued).
>
[...]
>
>Afterall, any Newbie MBA Course will tell you that customers can stay or leave
>quite easily on the basis of customer support issues.
>
Somehow, this seems self-contradictory. I guess you must mean the
standards have a correction mechanism built in, so they change when you
complain? :) Or is it a reverse mechanism, so you leave good support?
:) :)
(btw, I'm a support analyst)
-- Joel Garry joelga_at_amber.rossinc.com Compuserve 70661,1534 These are my opinions, not necessarily those of Ross Systems, Inc. %DCL-W-SOFTONEDGEDONTPUSH, Software On Edge - Don't Push. panic: ifree: freeing free inodes...Received on Tue Oct 04 1994 - 00:59:33 CET