Re: Oracle support
From: gazzag <gareth_at_jamms.org>
Date: Wed, 17 Mar 2010 03:53:34 -0700 (PDT)
Message-ID: <365af5c9-942a-4d5b-86a4-b97adc55680b_at_e7g2000yqf.googlegroups.com>
On 16 Mar, 16:25, Mladen Gogala <n..._at_email.here.invalid> wrote:
> I have a service request, level 4, that hasn't been touched in 5 days. I
> haven't even received an email that it has been assigned to an analyst.
> Is anybody else having an experience like this? Should I call my legal
> department and ask them to mention the word "lawsuit" to our friendly
> neighborhood Oracle rep? Oracle support has become absolutely useless.
>
> --http://mgogala.byethost5.com
Date: Wed, 17 Mar 2010 03:53:34 -0700 (PDT)
Message-ID: <365af5c9-942a-4d5b-86a4-b97adc55680b_at_e7g2000yqf.googlegroups.com>
On 16 Mar, 16:25, Mladen Gogala <n..._at_email.here.invalid> wrote:
> I have a service request, level 4, that hasn't been touched in 5 days. I
> haven't even received an email that it has been assigned to an analyst.
> Is anybody else having an experience like this? Should I call my legal
> department and ask them to mention the word "lawsuit" to our friendly
> neighborhood Oracle rep? Oracle support has become absolutely useless.
>
> --http://mgogala.byethost5.com
Oracle support used to be impressive. But Larry's got a big boat now. Something's got to give.
"Oracle support" is now an oxymoron.
-g Received on Wed Mar 17 2010 - 05:53:34 CDT