Re: Oracle support

From: guenter <>
Date: Wed, 17 Mar 2010 01:13:08 -0700 (PDT)
Message-ID: <>

On 16 Mrz., 18:25, Mladen Gogala <> wrote:
> I have a service request, level 4, that hasn't been touched in 5 days. I
> haven't even received an email that it has been assigned to an analyst.
> Is anybody else having an experience like this? Should I call my legal
> department and ask them to mention the word "lawsuit" to our friendly
> neighborhood Oracle rep? Oracle support has become absolutely useless.
> --

i think you should escalate the service request. because it does not make sense to do this by writing it to the service request you should call oracle support
guenter Received on Wed Mar 17 2010 - 03:13:08 CDT

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