Re: Oracle support
From: Noons <wizofoz2k_at_yahoo.com.au>
Date: Wed, 17 Mar 2010 23:07:37 +1100
Message-ID: <hnqgdf$p3k$1_at_news.eternal-september.org>
Mladen Gogala wrote,on my timestamp of 17/03/2010 3:25 AM:
> I have a service request, level 4, that hasn't been touched in 5 days. I
> haven't even received an email that it has been assigned to an analyst.
> Is anybody else having an experience like this? Should I call my legal
> department and ask them to mention the word "lawsuit" to our friendly
> neighborhood Oracle rep? Oracle support has become absolutely useless.
>
>
>
Date: Wed, 17 Mar 2010 23:07:37 +1100
Message-ID: <hnqgdf$p3k$1_at_news.eternal-september.org>
Mladen Gogala wrote,on my timestamp of 17/03/2010 3:25 AM:
> I have a service request, level 4, that hasn't been touched in 5 days. I
> haven't even received an email that it has been assigned to an analyst.
> Is anybody else having an experience like this? Should I call my legal
> department and ask them to mention the word "lawsuit" to our friendly
> neighborhood Oracle rep? Oracle support has become absolutely useless.
>
>
>
Mladen: call the rep. Seriously.
We kicked ass - so to speak - a couple of years ago precisely because of a
similar one. No problems since.
Received on Wed Mar 17 2010 - 07:07:37 CDT