Re: What's up with OTN logon verification?

On 15 Nov 2004 16:58:13 -0800, joel-garry_at_home.com (Joel Garry) wrote:

>Ed Stevens <nospam_at_noway.nohow> wrote in message news:<o5ehp0db42u46ntbsthupejnha05197uu8_at_4ax.com>...
>> This seems to be a recurring problem for me, and I'm curious if anyone
>> else is expriencing it. If I go to tahiti to look up an error msg or
>> check a manual, it works fine until I click on the link to actually
>> open the content of what I'm looking for. Some days it works just
>> fine, others it asks me to log on, then rejects my userid/passwd. At
>> this point, I can go thru the 'password reminder' routine to have my
>> userid and password emailed to me. When I receive that (and they are
>> exactly what I thought they were) I can cut'n'paste them into the
>> logon fields -- and they are still rejected. There seems to be no
>> rhyme or reason to this. Other areas of OTN seem to think I'm still
>> logged on -- the screens always say "Welcome, Ed". And trying to
>> find some means of reporting a problem with OTN itself seems to be a
>> fool's errand.
>
>I speculate they are using the AS web cacheing, with various timeouts
>in various places. I haven't seen the rejection of correct passwords
>recently. I've wondered how they resolve SSO when the otn and
>metalink passwords differ and things are redirecting back and forth
>(ie, circulating from metalink to otn to tahiti to otn to tahiti for a
>different version to otn). It seems to know that it is going to need
>to ask for a password from the "this page has both secure and insecure
>items" splash, but it doesn't actually ask unless I am pointed towards
>something where my login has timed out. That splash can be annoying
>when not necessary. Metalink seems to be more aggressive about
>logging you out as soon as you are gone.
>
>Have you tried deleting all cookies?
>
>http://forums.oracle.com/forums/forum.jsp?forum=29 the ones with
>multiple responses show that someone is watching.
>
>jg

Joel,

"the ones with multiple responses show that someone is watching."

Interesting Just scanning the list of subjects for November, I counted a total of 16 different message threads indicating people having problems with their accounts. Ten of those showed zero reponses, and some of the six that did have responses really didn't -- the response was actually from the OP asking if anyone was listening.

I also saw that some with legit responses, the response was along the lines of "it should work now", which seems to indicate that whoever is listening can do something on their end, but they aren't saying what.

And now all of the OTN pages say "Welcome, guest" -- yesterday they said "Welcome, Ed" Of course, if I can't log on, I can't report the problem that I can't log on ......

Deleting all my cookies didn't help. Received on Tue Nov 16 2004 - 07:30:41 CST