Re: Oracle vs. Sybase

Hi

Oracle Worldwide Support is much better now than in recent years. However I find Sybase support good locally (Ireland), but there is no weekend or
after business support, which can be difficult since most support is done during
weekends or after business hours.

Oracle will of course provide support 24 hours per day 365 days per year depending on your support contract

Mike (Oracle/Sybase DBA)

Todd Boss <boss_at_netcom.com> wrote in article <bossEBq7K5.BrB_at_netcom.com>...
> In article <33A12C38.36F5_at_acay.com.au>, Nuno Souto <nsouto_at_acay.com.au>
 wrote:
> >matt wrote:
> >> I think the financial performance issue is gone for good. System 11 is
> >> awesome and 11.5 is even more awesome. Sybase' support is cheaper and
> >> more competent
> >
> >You gotta be joking...
> >
> >Nuno Souto
> >nsouto_at_acay.com.au
>
> Gee, there's an intelligent addition to this discussion! Thanks for your
> thoughtful and well-researched response!
>
> I've never heard good things about Oracle's support; my former
 organization
> absolutely hated Oracle b/c of poor tech support dating back to the early
> 1990s. Discussions i've had with oracle users today indicate that the
> former abhorrent service structure is much improved today, but still
 lacking
> when compared to Sybase's tech support infrastructure.
>
> todd
>
Received on Tue Jun 17 1997 - 00:00:00 CDT