oracle support response time
From: Dba DBA <oracledbaquestions_at_gmail.com>
Date: Mon, 19 Apr 2010 09:14:45 -0400
Message-ID: <u2wf30139791004190614h7ec697e6r793b73625ac05937_at_mail.gmail.com>
Anyone else noticed that over the last year it has taken longer and longer to get responses from support? I have also had multiple tickets where if I do not call in, I never get a response. I have had to call in for the same ticket every time I update it. Anyone else notice this?
Date: Mon, 19 Apr 2010 09:14:45 -0400
Message-ID: <u2wf30139791004190614h7ec697e6r793b73625ac05937_at_mail.gmail.com>
Anyone else noticed that over the last year it has taken longer and longer to get responses from support? I have also had multiple tickets where if I do not call in, I never get a response. I have had to call in for the same ticket every time I update it. Anyone else notice this?
-- http://www.freelists.org/webpage/oracle-lReceived on Mon Apr 19 2010 - 08:14:45 CDT