Re: More on Oracle Support
Date: Sat, 05 Apr 2008 00:03:43 +0800
That used to be an option but I believe it stopped a few years ago.
lists "Software Update Licence & Support" as a consolidated item. Incident Server is still available, in packs of 10, irrespective of the nature of call you make to Oracle Support.
Hemant K Chitale
"There is more to life than increasing its speed."
Mohandas Gandhi Quotes
At 11:50 PM Friday, Alex Gorbachev wrote:
>It's actually separated. I don't remember exactly, but 22% are split
>in two - maintenance and support. I don't remember the proportion.
>It's *probably* possible to buy only one of them but buying
>maintenance without support - there are cases when you need to open an
>SR to get a non-public patch.
>My knowledge about support pricing is outdated - it's been a while
>since I dealt with Oracle sales people.