Re: More on Oracle Support

That used to be an option but I believe it stopped a few years ago.

http://www.oracle.com/corporate/pricing/technology-price-list.pdf

lists "Software Update Licence & Support" as a consolidated item. Incident Server is still available, in packs of 10, irrespective of the nature of call you make to Oracle Support.

Hemant K Chitale

http://hemantoracledba.blogspot.com

"There is more to life than increasing its speed." Mohandas Gandhi Quotes
: http://www.brainyquote.com/quotes/authors/m/mohandas_gandhi.html

At 11:50 PM Friday, Alex Gorbachev wrote:
>It's actually separated. I don't remember exactly, but 22% are split
>in two - maintenance and support. I don't remember the proportion.
>It's *probably* possible to buy only one of them but buying
>maintenance without support - there are cases when you need to open an
>SR to get a non-public patch.
>
>My knowledge about support pricing is outdated - it's been a while
>since I dealt with Oracle sales people.
>

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