Re: More on Oracle Support
From: Don Seiler <don_at_seiler.us>
Date: Fri, 4 Apr 2008 10:55:25 -0500
Message-ID: <716f7a630804040855oa938a19lb9d2a57e06c347be@mail.gmail.com>
Date: Fri, 4 Apr 2008 10:55:25 -0500
Message-ID: <716f7a630804040855oa938a19lb9d2a57e06c347be@mail.gmail.com>
Yes it is possible, as I found out recently that one of our 3 CSIs was
for UPGRADE only, no support. So I could download patchsets, but I
couldn't file an SR on that CSI.
Don.
On Fri, Apr 4, 2008 at 10:50 AM, Alex Gorbachev <ag_at_oracloid.com> wrote:
> It's actually separated. I don't remember exactly, but 22% are split in two
> - maintenance and support. I don't remember the proportion.
> It's *probably* possible to buy only one of them but buying maintenance
> without support - there are cases when you need to open an SR to get a
> non-public patch.
-- Don Seiler http://seilerwerks.wordpress.com ultimate: http://www.mufc.us -- http://www.freelists.org/webpage/oracle-lReceived on Fri Apr 04 2008 - 10:55:25 CDT