Re: More on Oracle Support

From: Don Seiler <>
Date: Fri, 4 Apr 2008 10:55:25 -0500
Message-ID: <>

Yes it is possible, as I found out recently that one of our 3 CSIs was for UPGRADE only, no support. So I could download patchsets, but I couldn't file an SR on that CSI.


On Fri, Apr 4, 2008 at 10:50 AM, Alex Gorbachev <> wrote:
> It's actually separated. I don't remember exactly, but 22% are split in two
> - maintenance and support. I don't remember the proportion.
> It's *probably* possible to buy only one of them but buying maintenance
> without support - there are cases when you need to open an SR to get a
> non-public patch.

Don Seiler
Received on Fri Apr 04 2008 - 10:55:25 CDT

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