Re: Oracle Arm Twisting?

Allow me to disagree with your opinion on oracle support with regards to the Israel oracle support. We get good advice and good response time.

Yechiel Adar
Mehish

• Original Message ----- From: Rodd Holman To: Multiple recipients of list ORACLE-L Sent: Wednesday, August 14, 2002 6:53 PM Subject: RE: Oracle Arm Twisting?

  Yes, Oracle support sucks, and is staffed with morons. However one thing you get with Oracle support that you cannot get with third party support is bug fixes and product upgrades. If you want this without a support contract, you need to buy new licenses each time you upgrade.

  Rodd

  On Wed, 2002-08-14 at 11:13, Steven Lembark wrote: -- Naveen Nahata <naveen_nahata_at_mindtree.com>

> Now they say, that this can't be done and the product license will be
> terminated if we want this. The thing is that Oracle support is useless(I
> get more help from this forum :) ), but we still want it, just in case.

Ever heard of "FUD"? That's what Oracle is selling you if you think their support is that bad: fear of not having support that you don't want because you think it's bad.

Q: Does anyone know of any reliable 3rd party support for

    Oracle?

--
Steven Lembark                               2930 W. Palmer
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Author: Yechiel Adar
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