RE: Report Metalink Problems

Yexley, great idea. If you call support they basically tell you that you have to
create tars through metalink now. It is frustrating when it's not working. Thanks for the email address,

Patrick

> -----Original Message-----
> From: Yexley Robert D SSgt AFIT/SCA [SMTP:Robert.Yexley_at_afit.edu]
> Sent: Thursday, March 01, 2001 2:27 PM
> To: Multiple recipients of list ORACLE-L
> Subject: Report Metalink Problems
>
> Hey everyone,
>
> Along with seemingly everyone else on this list, I have been suffering
> from
> a lack of access to Metalink lately too. I spoke yesterday with Oracle
> Client Relations in regards to this, basically because I wanted to let
> them
> know just how big of an impact this seemed to be having on customer
> confidence in Oracle's products and/or support. The individual that I
> spoke
> with mentioned that any problems that I might be having with Metalink
> needed
> to be reported to their Electronic Support Services Help Desk (mailto:
> essrv_at_us.oracle.com). Well, I sent them a message yesterday expressing my
> dissatisfaction and concern about this problem, and the apparent lack of
> priority in getting it fixed. I basically just wanted to encourage
> everyone
> on the list here to do the same thing if you feel it necessary. I kind of
> thought that maybe if they get bombarded with messages about how big this
> problem is, maybe they will finally do something about it. If you have
> already done something along these lines, please disregard.
>
> -::YEX::-
>
> Robert D. Yexley, SSgt
> Air Force Institute of Technology
> Applications Services Division (SCA)
> Oracle DBA & Programmer
> <)))><
>
> robert.yexley_at_afit.edu
> DSN - 785-6565 x-4268
> Commercial - (937) 255-6565 x-4268
> _________________________
> "God who gave us life gave us liberty.
> Can the liberties of a nation be secure
> when we have removed a conviction
> that these liberties are a gift of God?
> Indeed I tremble for my country when
> I reflect that God is just, that his
> justice cannot sleep forever."
> - Thomas Jefferson, 3rd US President
> ______________________________
>
>
> --
> Please see the official ORACLE-L FAQ: http://www.orafaq.com
> --
> Author: Yexley Robert D SSgt AFIT/SCA
> INET: Robert.Yexley_at_afit.edu
>
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-- 
Please see the official ORACLE-L FAQ: http://www.orafaq.com
-- 
Author: PRINCE, PATRICK W.
  INET: pprince_at_oppd.com

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