Re: How can I report problem to Oracle through the net

In <fragante.702081678_at_chilko.ucs.ubc.ca>, fragante_at_unixg.ubc.ca (Gv Fragante):
> I would like to report a probable SQL*Forms V3.0 (DOS Version) bug to the
> Oracle technical support. Can anyone inform me how I can contact them through
> the net ? I figure it would be better write down a description of the
> problem here than to explain it over the phone. Will some Oracle techie
> reading this be able to forward it to the appropriate person ?

The easiest way I know of is to dial into Oracle's RTSS (Real Time Support Services) system and open a TAR containing all your information. Call support and request a login.

Besides the ability to open TAR's electronically and generally avoid phone tag, it gives you access to their on-line Bulletin Board articles. RTSS is the best user support strategy Oracle has implemented.

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