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Home -> Community -> Usenet -> c.d.o.server -> Re: Multiple 10g instances (standard edition) one machine / resource allocation
DA Morgan wrote:
> It makes perfect sense to me.
>
> Oracle support, for that matter any technology support, requires that
> the vendor be able to recreate the customer's environment. It is
> possible for Oracle to have Win 2K, WinXP, WinVista, Solaris, AIX,
> HP/UX, and other standard environments available to their support team.
> There is no way Oracle can have canned virtual environments available.
> It is the same issue with Solaris Containers.
I don't buy that at all - Oracle can't have the exact hardware and software configuration of the customer, down to bios levels, driver revisions etc etc. In the case of VMware Oracle could if necessary have the exact environment available - it's just files after all.
Nope it looks to me like a simple decision not to extend the cost of providing support (which makes reasonable sense) by training their staff in vmware as well.
Also of couurse Oracle does support VMware environments - it's when they run out of ideas ^H^H^H^H can show it's a vmware issue that they wash their hands of it - not unlike the case with all o/s's (except Linux).
-- Niall Litchfield Oracle DBA http://www.orawin.info/servicesReceived on Wed Sep 05 2007 - 00:52:49 CDT
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