Re: Oracle RAC newbie

From: DA Morgan <damorgan_at_psoug.org>
Date: Tue, 08 Aug 2006 09:24:56 -0700
Message-ID: <1155054296.973784@bubbleator.drizzle.com>

Mladen Gogala wrote:
> Brian Peasland wrote:

>>> It's usually a good practice to ask for references and check them. 
>>> Oracle
>>> sales person will probably be able to compile the list of similar
>>> configuration in your general area. If he can't - don't buy, you
>>> definitely do not want to be one and only owner of that unique
>>> configuration within a 100 miles radius. 
>>
>> Why within a 100 miles radius? In today's Internet-connected world, I 
>> communicate with many DBA's all around the globe, even in this forum! 
>> I do not need to be physically colocated with the person I am 
>> exchanging knowledge with.
>>
>> Cheers,
>> Brian
>>
>>

>
> Brian, support is the problem here. If you are the only one within a
> wide area, the company that sold you the disk array will likely not have
> a support person close by, so you will have to contact Elbonia for tech
> support. Also, Oracle will not have anybody particularly well versed in
> your neighborhood, so in case you need it, you will have to wait for
> somebody to be flown into your area. This world is a global village, but
> the local user groups are still there for a reason. That reason is
> usually not marketing perpetrated by the Oracle Corp. and its affiliates
> during annual events. Those local luser groups are organized for mutual
> support purposes. Oracle usually tries to use luser attitude
> readjustment tools on them.

With some reservations I am going to disagree. Most organizations have purchased their disk from EMC, Fujitsu, Hitachi, LSI, NetApp, etc. and these vendors may not be supporting RAC in the area but they certainly have the resources to make available if required.

My only reservation is with EMC as I have found them to often have a knee jerk reaction to the word Oracle and immediately point to metalink. Good product but I am not thrilled with their support team.

-- 
Daniel A. Morgan
University of Washington
damorgan_at_x.washington.edu
(replace x with u to respond)
Puget Sound Oracle Users Group
www.psoug.org

Received on Tue Aug 08 2006 - 11:24:56 CDT