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Oracle support......

From: rich <rheadrick_at_eline.com>
Date: 24 Feb 2004 12:42:25 -0800
Message-ID: <4c11bf9d.0402241242.2099854e@posting.google.com>


Oracle support used to be simple: Call 1-800-223-1711, open a new tar and speak to a human. Now I goto metalink, open a tar, hope someone on the west coast get assigned to it, then hope I get a reply within 24 hours. Usually, I get an analyst from India, Australia, etc.....We never cross wire at the same time, and it usually takes 7days to close a TAR now.

Anyone else fed up with it? Received on Tue Feb 24 2004 - 14:42:25 CST

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