Re: De-Supporting 8.0.5?

From: bob sullivan <bsullivn_at_home.com>
Date: 2000/04/30
Message-ID: <390B9E61.F3410905@home.com>#1/1

tandym_at_hotmail.com wrote:
> I have heard several conflicting statements over the past couple of
> weeks - a JDE consultant said that Oracle was no longer supporting
> 8.0.5. The next time I called support, I asked the girl I was talking
> to and she said that this was true - effective in June 2000. The
> oracle DBA for our sister company said he hadn't seen any releases or
> bulletins, and the sales guy _he_ called said that as far as HE knows,
> Oracle is still going to support 8.0.5 for at least a couple of years
> yet. Anybody have the TRUE scoop? It will make a big difference in
> the equipment purchases, etc that we have to make over the next couple
> of months... Thanks!

Found this on MetaLink. Hope it helps.

cheers,
bob
bsullivn_at_home.com

***

Doc ID:			Note:72533.1
Subject: 		Oracle 8, v8.0.5 Desupport Notice
Type:			DESUPPORT
Status:			PUBLISHED
Last Revision Date:	08-MAR-2000

JUNE 1999
Oracle Support Services Product Obsolescence and Desupport Notice RANDY BAKER, EXECUTIVE VICE PRESIDENT, ORACLE SUPPORT SERVICES

Product:                                Oracle8, version 8.0.5
Error Correction Support ends on:       June 30, 2000

Extended Assistance Support ends on: June 30, 2003

Product Obsolescence/Desupport Summary:
Oracle Corporation formally announces that Oracle8, version 8.0.5 will be
supported through June 30, 2000. The migration options are 8.0.6 and/or 8.1.5.
Oracle 8.1.5 is currently available on several platforms. 8.0.6 is now available on Sun SPARC Solaris, with the other top 4 platforms to follow within
2 months.

Product Obsolescence/Desupport Details:
Oracle is providing to Oracle RDBMS supported customers a free upgrade to
Oracle 8.0.6 or 8.1.5. Extended Assistance Support will be provided for 3
years after Error Correction Support ends to those customers who are unable to
upgrade before June 30, 2000. Extended Assistance Support provides for telephone and electronic support only, consisting of the following:

7 Answer to customer s questions
7 Known workarounds
7 Assist customers with migration path information

Extended Assistance Support does not provide for the following: 7 Software error correction support
7 Backporting of fixes
7 Certification with supported products or newer operating system releases
7 Escalation Support, guaranteed response times or skill availability

Support Notes:

Oracle Enterprise Manager and Oracle Intelligent Agent: Oracle Enterprise Manager 1.6.0 (including all tools which ship with Enterprise
Manager), Oracle Enterprise Manager Change Management Pack 1.6.0, Oracle Enterprise Manager Diagnostics Pack 1.6.0, Oracle Enterprise Manger Tuning Pack
1.6.0, and Oracle Intelligent Agent 8.0.5 will be desupported on June 30, 2000.
The migration path for these products are, respectively, Enterprise Manager
1.6.5 and above versions, Enterprise Manager Change Management Pack 1.6.5 and
above versions, Enterprise Manager Diagnostics Pack 1.6.5 and above versions,
Enterprise Manager Tuning Pack 1.6.5 and above versions, and Intelligent Agent
8.0.6 and above versions.

In addition, the Multi-Language Editions (MLE) of the above-mentioned Packs
will also be desupported on June 30, 2000; these would include Oracle Enterprise
Manager Change Management Pack 1.6.1, Oracle Enterprise Manager Diagnostics Pack
1.6.1, and Oracle Enterprise Manger Tuning Pack 1.6.1. The migration path for
these products are, respectively, the Multi-Language Editions of Enterprise
Manager Change Management Pack 1.6.5 and above versions, Enterprise Manager
Diagnostics Pack 1.6.5 and above versions, and Enterprise Manager Tuning Pack 1.6.5 and above versions.

For those platforms on which will be certified for Oracle 8.0.6 after January,
2000, six months error correction support will be provided for Oracle 8.0.5
after the certifications are completed. For those platforms which Oracle
8.0.5 is the terminal release, error correction support will be continued until
the date when Oracle 8.0.6 will be desupported on all platforms.

Customer Actions:

Due to these limitations, Oracle recommends that customers upgrade Oracle 8.0.6
or 8i to maintain the highest level of support for their products and systems.

To request a free upgrade to Oracle 8.0.6 or 8i, please call 650-551-8900(CA),
719-635-8900(CO) or 407-240-8900(FL) and route your call to Client Relations/
Customer Service. Non-U.S. customers should contact their local Oracle Support
Center.

This service announcement is addressed to the contact on record within your
company. Please ensure that this letter is made available to the appropriate
personnel at your site. If you are not the individual within your company to
whom this notice should be sent, U.S. customers contact Client Relations/Customer Service. Non-U.S. customers should contact their local Oracle
Support Center.
.