Re: Amazon RDS Oracle

From: Jeremiah Wilton <jwilton_at_bluegecko.net>
Date: Mon, 26 Mar 2012 11:05:55 -0700
Message-Id: <AE588BDC-BE88-4D0F-BB6F-0D1A7F69B460_at_bluegecko.net>

On Mar 26, 2012, at 10:57 AM, Michael McMullen wrote:

> Thanks for the reply. I forgot to ask about oracle support. Does it exist
> with this model?

Amazon's RDS FAQ has some information on that (http://aws.amazon.com/rds/faqs/#114)

From that URL:

> Q: How will Amazon RDS for Oracle be supported?
> BYOL: Under this model, you will continue to use your active Oracle support account and contact Oracle directly for Oracle Database specific service requests. If you have an active AWS Premium Support account, you can contact AWS Premium Support for Amazon RDS specific issues. Amazon Web Services and Oracle have multi-vendor support process for cases which require assistance from both organizations.
> License Included: In this model, if you have an active AWS Premium Support account, you should contact AWS Premium Support for both Amazon RDS and Oracle Database specific service requests.

--
Jeremiah Wilton
http://www.bluegecko.net


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Received on Mon Mar 26 2012 - 13:05:55 CDT