:-))).
Mladen Gogala wrote:
> On 03/15/2004 02:50:22 PM, Mogens Nørgaard wrote:
>
>
>>I recently had lunch with a fine lady, who used to be an account manager
>>for IBM, selling mainframe systems to large companies. She isn't
>>technical, so I tried to explain about the excellent instrumentation of
>>the MVS and Oracle software. She then said: Well, when a large mainframe
>>customer decides to upgrade to some new CPU, the boys can tell the
>>customer exactly how much the response time will improve (or not) for
>>each application in the system.
>>
>>Imagine being able to do that in our world.
>
>
> We can lie, too. Telling someone that the application will work that much faster
> with that many times faster CPU is what DEC used to call "technical support on
> the marketing level". What the lady forgot to tell you is the infamous "spiral
> of death". It goes like this: you are told that the new CPU will speed up your
> apps by the factor X, so you buy the new CPU, and it fails. Then the IBM-er
> comes in and proclaims that the thing is not working because you need more memory.
> You buy more memory, and you still don't reach your goal. Gang from the big
> blue comes in and tells you that you need new channel controllers to be able
> to fully utilize all that wonderful RAM you bought. The channel controllers are
> bought and installed, and the effect is only the fraction of the expected one.
> Consultants tell you that your machine is hunky dory, but in order to fully
> utilize the new toy, you need the new release of the OS. After that, you
> are told that in order to fully utilize the new OS, you need a stronger CPU....
> It's nice to see that the fundamentals of the IBM world haven't changed much.
> What do you think that "IBM" stands for? "I've Been Mugged".
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Received on Mon Mar 15 2004 - 14:14:12 CST