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Home -> Community -> Mailing Lists -> Oracle-L -> RE: Oracle Arm Twisting?
Catherine,
We are not running HR. We have Financial Apps (GL, AP, PO, etc.). We have test procedures that the users run through. They test basic functionality (bring up various forms, query data, etc). The procedures amount to around 16-20 man-hours of testing. If a patch only affects a form or two, then that is what we test. Lately we have been applying large groups of patches because we are bringing up another module. This requires us to run through our testing procedures.
Jay
>>> clchan_at_nie.edu.sg 08/15/02 09:38PM >>>
Hi Jay,
Our Oracle HR consultant said that we are to test only the patch readme.txt "Enhanced features" as Oracle HR is way too big and it's not possible to test every form and report. Are you on 11I Oracle HR ? If yes, do you mean that you test every single form and report ? If yes, how long does it take ?
Regds,
Catherine
-----Original Message----- From: Jay Hostetter [mailto:jhostetter_at_decommunications.com] Sent: Thursday, August 15, 2002 8:38 PM To: Multiple recipients of list ORACLE-L Subject: RE: Oracle Arm Twisting? Catherine, We all feel your pain. My only suggestion is to test heavily. For every hour ofpatching that we have, we have several hours of pre-req research and testing on another server. You simply can't run this software without a whole separate environment for testing patches.
Is there a support group for 11i dbas?
Jay
>>> clchan_at_nie.edu.sg 08/14/02 11:08PM >>> I guess you are not using Oracle Human Resources Applications. For most of the patches that we've applied, there are new bugs. It's a never-ending applying patches-after-patches ... We've lost count of the number of TARs opened. The worst part is after applying a patch to solve a bug, the new problem which was not documented in the readme file always emerge itself after sometime. By then, it's too late to revert back to the old version. Are we the only company having the problem ? sigh.. Regds, Catherine -----Original Message----- From: Conboy, Jim [mailto:Jim.Conboy_at_trw.com] Sent: Thursday, August 15, 2002 5:54 AM To: Multiple recipients of list ORACLE-L Subject: RE: Oracle Arm Twisting? "I've called Oracle for a TAR once in thepast 18 months."
Ah, my friend, but you're not using Portal 9.0.2, are you?
I've opened more TARs in the last few months than the rest of my Oracle
career. Bleeding edge, I guess, so maybe its our own fault. But
third-party support for this would have stopped the project before it got
started.
I agree that its not accurate to generalize all tech support
as nimrods. There are some very good ones out there, and even the rest at
least have acccess to all the internal notes we can't get to (Grrrrr...why
the hell do they show in metalink searches if we can't see them?). And the
developers, if you can ever get to them, know their stuff and are a pretty
decent bunch.
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-- Please see the official ORACLE-L FAQ: http://www.orafaq.com -- Author: Jay Hostetter INET: jhostetter_at_decommunications.com Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 San Diego, California -- Public Internet access /Mailing Lists
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-- Please see the official ORACLE-L FAQ: http://www.orafaq.com -- Author: CHAN Chor Ling Catherine (CSC) INET: clchan_at_nie.edu.sg Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 San Diego, California -- Public Internet access / Mailing Lists -------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: ListGuru_at_fatcity.com (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing). **DISCLAIMER This e-mail message and any files transmitted with it are intended for the use of the individual or entity to which they are addressed and may contain information that is privileged, proprietary and confidential. If you are not the intended recipient, you may not use, copy or disclose to anyone the message or any information contained in the message. If you have received this communication in error, please notify the sender and delete this e-mail message. The contents do not represent the opinion of D&E except to the extent that it relates to their official business. -- Please see the official ORACLE-L FAQ: http://www.orafaq.com -- Author: Jay Hostetter INET: jhostetter_at_decommunications.com Fat City Network Services -- (858) 538-5051 FAX: (858) 538-5051 San Diego, California -- Public Internet access / Mailing Lists -------------------------------------------------------------------- To REMOVE yourself from this mailing list, send an E-Mail message to: ListGuru_at_fatcity.com (note EXACT spelling of 'ListGuru') and in the message BODY, include a line containing: UNSUB ORACLE-L (or the name of mailing list you want to be removed from). You may also send the HELP command for other information (like subscribing).Received on Fri Aug 16 2002 - 10:23:31 CDT
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